Maps • Mogilev • Medical laboratories

Helix

4.9

404 ratings

Closed until 7:00 AM

Magiliow, Piershamajskaja vulica, 9

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Magiliow, Piershamajskaja vulica, 9

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COVID test

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Анастасия Комарова

Level 3 Local Expert

On Sunday, 17.08. there were only two employees, one for registration, the other for taking tests. There was a queue even outside, everyone was freezing in the cold wind. I stood in line for two hours, then a nurse came out closer to 12 and said, "You don't have to stand, we won't have time to receive everyone, two employees are only working." Why are there so few employees working on such a busy day? What nonsense, people pay for the quality and speed of service, but they get hours in the cold in a queue and no result

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Кася. Отзыв на публичные места стран ЕС, Беларуси

Level 15 Local Expert

The company's policy is changing or the staff is untrained. The first mistake:They didn't take the right amount of "material" at once The second mistake: they said that I could send it at any time, even in a year (and we were leaving the country and I asked again if there was an urgency in the delivery) Third: you won't have to pay extra We came to get the material in 4 months. I find out what could have been sent within a month. And their prices are growing, and it will probably need to be completed. We were accepted at no extra charge But my pressure has jumped from the fact that I have to defend myself through higher authorities. Everything was resolved peacefully, the staff is friendly. But that this situation has arisen-I am shocked.

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Кристина Боброва @kristinakomlach

Level 15 Local Expert

Good afternoon! I have repeatedly applied to this laboratory for tests over the past few years, on different days of the week and at different mornings, regardless of this, there is always a queue, it is worth noting that pregnant women in the second and third trimester, as well as honorary donors, are eligible for emergency services. But in any case, there is little space to serve our city, the waiting area is designed for 3-4 people, and given the staff who seek to clarify all the nuances with the client, the queue moves very slowly. Plus, people themselves slow her down by coming for tests unprepared, today they asked a teenage girl for a cycle day for five minutes, because the doctor wrote to take tests on day 5-7, but neither the girl nor the mother knows the answer to this question! One recorder works instead of two, the coffee machine jams the cup and looks unpleasant. In general, this place is more about making money than comfort and health, with each visit I am more and more convinced of this. There are no questions about the work of the staff, the attitude is polite.But everything else, from the squares of the waiting area to the service system, does not match the price I pay.

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