Helix

5.0

327 ratings

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Полина Билык

Level 6 Local Expert

the girls at the reception are competent, polite, excellent service. according to my observations, the prices in helix for services are among the best. of the inconveniences, there are long queues on weekday mornings (around 9-10 a.m.), and it takes a long time to wait. As a bonus, you will receive a coupon for free coffee along with the analysis form. it helps a lot, because, as a rule, you have to be hungry before donating blood. entry into the queue is electronic via the terminal to the left of the entrance. you can make an appointment for the necessary tests through the website, and then come with the order number, so as not to waste time at the reception dictating the necessary positions. everything is tidy, modern renovation, there is a wardrobe. There is a couch with shoe covers in front of the entrance to the room. The staff gives injections quickly and painlessly, and the results come quickly. I am very happy with everything

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Светлана Колмак

Level 2 Local Expert

Great! Everything is fine at all stages! But....the man who took the blood test (I will definitely clarify and remember the name) conquered my mother's heart. The baby is 3 months old, did not cry or even whimper! Professional!!! We have already passed a lot of tests and there is something to compare it with. We will drive to this point across the city) The quality of the service provided is 100⭐️

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Мисс Монро

Level 7 Local Expert

I highly do not recommend it. We arrived for tests on Sunday.We entered the office at 9.20, there is one receptionist at the reception, and there are 10 people. The speed of registration killed me. In 30 minutes, he completed 4! A man!!! Dear Helix management, for productive work, it is probably worth involving at least 2 people in weekend work. We never passed the tests, because more people started coming in on a preferential waiting list, and there was no time or desire to sit (based on the calculation of 15 minutes for registration of 1 person) -1.5 hours.

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Alla Boguckaja

Level 9 Local Expert

A great point! The staff is competent, polite, smiling. Starting from the nurse at the entrance, ending with the nurse who took the tests - everything is on the level! The guy who placed the order did everything quickly, explained, asked if she had prepared correctly. Before going out, coffee and a wish for a good day. I definitely recommend it! I would like to have lower prices, but they do not depend on the staff of this point

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Людмила Ивашкевич

Level 11 Local Expert

The most elegant service of your favorite laboratory. Convenient access to the laboratory and friendly staff!!! I always enjoy going to them for tests!!!

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Марина Макеева

Level 3 Local Expert

There are no big queues, polite staff, neat appearance, after taking the analysis they were treated to sweets and a drink. By phone, they provide advice quickly and to the point. Well done!

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Юлия Колосей

Level 5 Local Expert

I have periodic tests at this laboratory, sometimes there are very long queues, but the medical staff is just great, and with my complicated veins, they always manage to take blood tests painlessly.

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Екатерина З.

Level 3 Local Expert

There is nowhere to go lower in terms of work organization. The receptionists are doing everything they can, but there are many times more people than usual, and the waiting time is out of the question, given that the services are paid. While I was sitting in line, I decided for sure that this was my last visit to this branch, then a conflict situation arose with a visitor to the center, in the presence of the administrator, who did not interfere in any way. Draw your own conclusions.

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Catherine November

Level 11 Local Expert

It was my first time in the Helix laboratory! The receptionist guy explained everything clearly, arranged it, explained by dates where and how to look for results. Delicious treats after blood donation are, of course, pleasing;)

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Наталия М

Level 4 Local Expert

We were at the HELIX laboratory at Khoruzhey 10/2 today on 01/25/2026. My daughter has a very difficult time taking a blood test from a vein, but thanks to Igor, a specialist at this laboratory, everything ended with a positive result! Thank you so much for your professional approach, understanding and individual approach (the baby patch just saved the situation)!

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Марина Б.

Level 4 Local Expert

I was on Saturday morning, clearly, quickly, politely, the young man took blood, talked, calmed down, did not let me get scared (I am terribly afraid of these procedures, sometimes I faint) For the tests, it's only here now.

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Дима

Level 5 Local Expert

I liked everything. The staff is polite. The doctor dealt with my deeply hidden veins so quickly that I was a little surprised. It is indeed an international-level laboratory. Thank you for being here. It's just a pity that the water cooler was turned off, I wanted some cold water after the procedure. But it's not a big deal. 5+

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Iriss G

Level 10 Local Expert

Pleasant service, tests are ready quickly. I always leave the center with good impressions and a sense of self-importance, because the staff cares how the patient feels and tolerates the procedures.

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Ирина М.

Level 7 Local Expert

The service was very bad, 40 minutes of waiting, and only 4 people passed, very slowly. And when there is already a queue of 10 people waiting, it is inappropriate to joke with everyone from the checkout. The quality of service is not about friendly chatter with the customer.

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Елена З.

Level 3 Local Expert

The whole family gets tested only here. Quickly, efficiently, and a little cheaper than in other laboratories. It is convenient that you can prepare in advance, form a basket of tests and on the spot you just have to pay and go to take it. after the tests, coffee with marshmallows. It's a small thing, but it feels good.

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Sergey Yaskevich

Level 12 Local Expert

I liked it very much, quickly. Friendly staff, everything was explained and told. I hardly waited, the papers were drawn up and immediately called for tests. They give a tasty treat after blood collection)))

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Антон Шпак

Level 13 Local Expert

Everything is fast and clear . It looked like a big and scary queue, but the girls coped very quickly. I passed the tests on Saturday, and the result was already sent on Sunday.

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Алексей Громов

Level 4 Local Expert

It seems that there is some kind of repair and doctors have been recruited, and in the maintenance of a scoop with a scoop in its worst form. The reception is especially greeted from the threshold by sour, dissatisfied, arrogant faces, saying that you are here, you are interfering with work. Especially a certain Mrs. Hetman succeeded in this. I have to take tests, the mood should be good, and she immediately let's bring up something wrong and this is not that way. The sump is shorter in service, nothing to people, and the prices are just horse-drawn.

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Дима Семенкевич

Level 4 Local Expert

Excellent work, the result on the same day, excellent service and a snack and a hot drink, everything is sterile, polite, friendly staff

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Дарья Любовь

Level 4 Local Expert

Huge queues. A nervous nurse who treats her impolitely. The queue number A40 does not appear on the screen. And she convinces me that she's been calling for half an hour (she's lying — I haven't been in the center for half an hour, and even more so I recently received number 40). And then it stings so that the blood protrudes onto the patch.

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Наталья Малышева

Level 3 Local Expert

I have been using the services of this laboratory for a long time. Everything was fine. But now there's a new lab technician who takes blood disgustingly. My arm has been hurting for the third day. I visited him twice . And both times I suffer after his unprofessional actions. This is unacceptable!!!

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Алиса

Level 10 Local Expert

Experts suggested a wrong analysis, which is why there was confusion as a result, when calling the hotline, no one could give a competent explanation, asked for help in Invitro, a doctor consulted there for FREE, suggested the correct analysis. It is good that there are competent specialists, but unfortunately they are not in this Helix.

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Евгения Л.

Level 6 Local Expert

I took tests this morning. Very nice staff! The woman in the treatment room took the blood, but I didn't even feel it! I highly recommend this item!

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Андрей Г.

Level 5 Local Expert

If all your employees are sick, then close the laboratory for this time. I came to take a urine test, there were 15 in line, and one employee at the checkout. I stood for an hour and became the 7th in line, in the end I didn't wait, I left. I'll rent it at the clinic in 2-3 minutes for free.

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Елена К.

Level 7 Local Expert

By 10 a.m., a weekday, there are a lot of people, about 20 people to register (1 person works), then the same queue for blood collection. A very small room , we were standing , waiting. Results of biochemistry with acute phase parameters on day 5-6((

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Alexandra Palschina

Level 6 Local Expert

Tired staff with a strained smile. The center is empty, but they ask to take a ticket, approx. The girls at the reception do not have information about the conditions for conducting and providing information to the client and the partner clinic. The answer to any question was: "I don't know..." I managed to visit different staff in the treatment room: one takes blood for analysis, it hurts very much, I have never met this, and the woman does not understand ordinary speech (they took a swab from the throat and tried to clarify if my throat hurts, having received a negative answer, she repeated the question twice 3 more). To sum up: the situation is better in other Helix branches

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Ангелина

Level 16 Local Expert

I have been there many times myself and with a child. Administrators and medical staff for blood collection are friendly, you do not have to wait more than 2-3 minutes. After taking it, they give a bag of baby fruit puree and a coupon for tea / coffee. The child also has a balloon) In comparison with Invitro, Blue is much better! And the staff, and the room and the atmosphere 💗

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nika nikusya

Level 5 Local Expert

The staff is very pleasant. They always take blood carefully. Even a child sometimes asks: when are we going to get tested

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Ирина Д.

Level 8 Local Expert

There is a very big problem with OAM in this laboratory. It was necessary to urgently test the child. There was a container in their laboratory at home, I checked the shelf life, there were still 2 years left. They successfully collected it, brought it to the laboratory, but it turned out that there is still an expiration date on the test tube, which is not visible in the closed package and the analysis was not accepted, they gave a new container instead and told to come another time. As a result, it did not work out urgently to pass the analysis, even with the use of their containers, which the laboratory Forces to buy. It was a shame that the woman in the next window was taken in an ordinary pharmacy container. If an urgent OAM is needed, it is better to choose another laboratory, since there is an eternal problem with containers

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катя макрицкая

Level 3 Local Expert

I sat in line for two hours from 9:30 a.m. to 11:30 a.m., they work slowly, and one person also works in the treatment room.

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Диана Конецкая

Level 10 Local Expert

The service is on 10/10! I donated blood at 7 a.m., there was no queue, but I still had to take an electronic ticket. Everything was arranged very quickly, the staff is very pleasant💜 The nurse took blood from the vein as painlessly as possible, showed all the test tubes, and clarified the correctness of the full name several times. a very pleasant bonus was a coupon for free coffee and they also gave applesauce as a gift. The entire check-in time with the fence took no more than 10 minutes.

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Вита

Level 10 Local Expert

The service is super, the doctors are very pleasant, they take tests well, even from stabbed (gone) veins. BUT 100% do not do analyses, but simply set reference values. Specifically, Agutina E.A. - if she did your analysis, do not trust. The complaint will be considered for 15 days!!! I do not recommend contacting here.

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Алексей Крючков

Level 22 Local Expert

Perhaps this is the best clinic in Minsk. At least one of the best in Minsk. They were tested urgently. Excellent service. There is a friendly smile at the entrance. Wonderful, considerate staff, explain everything thoroughly. Plus, they give you a coupon for a wide range of coffee, and after passing the analysis, they give you baby puree. It's a small thing, but it feels so good. No rudeness, nice, upholstered furniture. Clean and tidy. Believe me, I've been to many private centers, after all, it all depends on the person who is there. The staff is at the highest level here, you will not regret the time spent. The results were available within a day. at the post office, print it out, that's all. Thank you very much. I had a warm impression. We will definitely come back to you again. thank you! You need to be equal to everyone else.

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Nastya К.

Level 3 Local Expert

You can spend more than 30 minutes in the queue. The problem is not with the staff, but with the fact that only 1 office is open for sampling.

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Валерия Б.

Level 7 Local Expert

Polite staff. Great specialists. There is a children's corner. Everything is fast, clear and painless. Even the children went to donate blood with pleasure, and then received a ball of hot chocolate.

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Катя Ш.

Level 6 Local Expert

I signed up online via the website to take swabs. Upon arrival, it turned out that the procedure was performed by a man, which was unacceptable to me, as I had previously had an unpleasant experience with a male gynecologist. I consider it a disadvantage that the laboratory does not specify such information in advance when recording. In the end, I wasted my time.

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Александр А.

Level 3 Local Expert

Everything was done quickly and well, I will definitely come back here again, thanks a lot to the staff for their correctness, to the doctor for his professionalism 5/5!

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Alena Buzhynskaya

Level 4 Local Expert

Great place, almost no queues: clear, fast, professional, well done! It's a pleasure to take tests :) I handed it in at 9 a.m., there were 3 people, but despite this, I made out everything, paid, sat down on the couch and immediately got up—my coupon number appeared on the screen. In this paragraph, there are 3 manipulation cabinets, in other words, they are procedural. A fairly spacious room, smeshariki painted on almost the entire wall, a chair like at a blood donation:soft and comfortable, with armrests, headboard, there is a foot section. I think that when it gets bad, you can recline your chair and lift your legs. The nurse is uniformed, friendly and punctual, asked if the tourniquet was tight, if it was getting bad during the procedure. They took it not with a syringe, but with a vacuum cleaner. While the analysis is being taken, you can watch smesharikov on TV :) Children will definitely be comfortable to take. The nurse voices the full name, and loudly informs that she glues a sticker with your data on the test tube and, accordingly, this is done in front of me (stickers are given at registration, where you check the authenticity of the entered data yourself) so the chance that the analysis will be confused with some other client is critically small. I was pleasantly surprised that after the delivery I was given a liquid baby fruit puree with a valve, so that when leaving you can immediately raise your glucose after bloodletting :) Well done, everything is clear and coordinated, beauty! So if finances allow, then I will come here for analyses, and not to the sovereign's office :)

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Анна С.

Level 2 Local Expert

It's a disgusting place. You can sit in line for an hour for free at the clinic. For money, you will then be told that you are delaying the staff. Rudeness!!!

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BLR

Level 20 Local Expert

And it seems difficult to find fault with something. Sometimes it's not crowded, but sometimes you have to wait. Sometimes the registration process is delayed due to the volume of papers, some lack of intelligence of clients.

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Вадим Т.

Level 3 Local Expert

I was on Sunday at 9 a.m. at the address Khoruzhey 10. There was no queue at all. It was necessary to take a blood test from a vein for more than 20 categories. The girls at the reception are friendly, they quickly counted. I undressed, put on shoe covers and went to the office. The female laboratory assistant is polite and explains well. I did everything super carefully, the injection site does not hurt. I changed the tubes 4 times, because there were a lot of tests, but I did not feel it in any way. In conclusion, there was an opportunity to drink hot chocolate from the vending machine - a pleasant end to the visit. If anything, I'll come here again.

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Ирина Ефремова

Level 8 Local Expert

Nushtosh, helix just entered the market, and already made a bad opinion about himself. I just needed to donate blood. But an extremely unpleasant lady with a strained smile on V.Khoruzhey did everything so that I went to another place. Gentlemen, it would be good to teach employees to respect the client and talk like a human being. At least because the client is carrying the money. If it were possible to put "-1", I would put it.

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Екатерина Р.

Level 4 Local Expert

Caring staff!!! It is also nice that after passing the tests they are treated with marshmallows and coffee

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Евгений Вашкевич

Level 13 Local Expert

Very polite staff, got with their son and daughter to a female laboratory assistant, the children immediately changed their opinion that it does not hurt to take tests.

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Антон

Level 2 Local Expert

They take it no matter what age, they specifically clarified that the child was on the phone - they said it didn't matter! As a result, all hands were riddled, both hands were in hematomas and at the same time they were only used for half of the analysis! They took 2 "specialists" and at the same time said we don't have special devices!! QUESTION: then why take children if you can't do your job properly!!!?

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Mami

Level 4 Local Expert

Previously, many tests were done faster, passed in the morning, and by the evening there were results, or the next morning. It's just a nightmare right now. The easiest test is to wait 2 days at the state polyclinic, and I received the results the next day. With such deadlines, I don't see any reason to rent here anymore. When the lab was Blue, everything was better.

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Angela

Level 8 Local Expert

If you need to take tests, I take them here. The services are paid, not everyone will like the prices, but if the conditions, quality of services, and personal time are important, then come back here again. Comfortable, attentive staff, electronic queue, fast results.

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Андрей Кураленя

Level 11 Local Expert

One of the best centers. All the staff is polite, professional Svetlana is on the blood sampling (to whom we only go on weekends), takes blood from a vein PAINLESSLY!!! Thanks)

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Андрей Ф.

Level 4 Local Expert

Excellent staff, excellent specialists. The results are always sent to the post office on time and on time.

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Правдоруб

Level 3 Local Expert

Everything is fine, thanks! The service is excellent, the results are fast both in the message and by email!

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Helix

114 reviews