Excellent medical laboratory. Super polite and considerate staff. Always fast and clear service. After taking the analysis, you can drink coffee or tea from the coffee machine of your choice.
See original · Русский
Show business's response
Нина Козлова
Level 4 Local Expert
October 28
I constantly visit Helix. First of all, I like the attitude towards people, starting from the cute girls from the reception. Blood is taken painlessly and quickly. The result is sent by email. Well, coffee, a nice bonus. So when I need to, I always go there. But there are long queues on Saturday, a lot of people with small children. (I stood for an hour and a half) there were so many people that even the coffee was over.
But still, Helix is the highest score!
See original · Русский
1
Show business's response
Ivan P.
Level 5 Local Expert
September 21
I was very upset by the huge queue on Saturday morning. There were about 15-20 people in front of me. Of course, this is a huge disadvantage for a private laboratory. After all, this is not a state clinic, and customer service time plays an important role. But I had to wait (about 1 hour), since the analysis that I took cannot be taken in a regular clinic. There are no questions about communication and staff work, everything is polite and clear. They offer free coffee and give a bag of baby food, but this does not save the situation)