A lovely stylish hotel in the heart of the city. The view from the room was like a postcard. It is especially pleasant that there is a huge shopping center within walking distance from the hotel, where you can buy everything you need if you forgot something. The staff is attentive, they gave full information about the hotel upon check-in. There was a standard room, corresponding to the status of the hotel. A comfortable bed, I was able to get a great night's sleep thanks to this and blackout curtains. I really liked the cosmetics in the bathroom. Buffet breakfast, a large selection of food for every taste. Several times I came across the fact that half of the elevators were under maintenance, but otherwise I rate my stay at 10/10.
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КУ
Level 4 Local Expert
September 1
We had a rest at the end of August 2024, the location of the hotel is wonderful: near the mega shopping complex with numerous shops, food court, restaurants, opposite the museum of the future (glass ball). A huge area for walking. The hotel inside, as well as from the outside, is very beautiful, stylish, fashionable and youthful. The staff is neutrally friendly. The room is great, everything is there except a towel dryer. There is an iron, but it did not work. The minibar is packed to capacity. I had to take everything out of it to put my drinks and sausage made from kanina, bought in mega. Breakfast at the hotel costs 15 thousand tenge per person, we did not include it and ate at the nearest cafe in mega. The room rate included access to the spa. It's really cool to relax in the pool, 4 types of saunas or the salt room. Two dzhaguzi qualitatively massage the body after walking in Astana.
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Timansky
Level 15 Local Expert
September 7
I've been to the hotel several times. It is large, quite modern and generally pleasant. But besides the basic advantages of any 5-star hotel, this Hilton has several disadvantages. Very weak breakfasts. I haven't drunk packaged orange juice in hotels for a long time. I was sure that in 2024, freshly squeezed is the base. There is also no bacon for breakfast. Even beef. Some kind of tasteless beef sausage and delicious horsemeat sausage are cut from the slicing. For some reason, 2 bottles of water are brought to the room, you have to constantly ask for more. I haven't been to the spa. Tax and charge service are added to the order of food in the room — as if I got to the USA or Cambodia. In decent hotels, if the legislation allows it (and in Kazakhstan, of course, it allows), such a practice has long been abandoned. And last but not least, my favorite, all cosmetics are in giant bottles. Who poured what into it is unknown, Schrodinger shampoo.
Otherwise, everything is fine. There is a Mega nearby, if you come to the exhibition, then you can't find a better hotel, the staff are nice and friendly. Will I come here again? On a business trip — no options. For my own, I will stay in a new place.