Good service but didn't answer the phone when I called them
Alesya Yakushina
Level 8 Local Expert
February 23
New, clean. Good service and staff.
Thomas Noll
Level 3 Local Expert
April 22, 2023
Friendliest employees in town, a great team
FIRUZ AKBAROV
Level 2 Local Expert
October 21, 2023
Great
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Татьяна Тереховская
Level 18 Local Expert
November 19
Well, what can I say-a great vacation in Samarkand in the Silk Road hotel chain! I sincerely recommend everyone to visit this ingenious hotel chain, built in a separate area of Samarkand. Everything is thought out to the smallest detail. There are 3,4,5 star hotels. All in different styles, But! Even a three is better than a Turkish 5!!!! Such a service! Absolutely all the staff is very attentive, caring and customer-oriented. You will feel like the most welcome guests at any hotel in the chain. Everything is well laid out - a free bus runs between the hotels every 4 minutes. The hotels are built around the rowing canal. There is a congress hall, there is an "Old Town", there is a water park, they are building a giant swimming pool, a la sea with a beach. There is even a local taxi that costs 10,000 sums. Each hotel has its own additional services. Somewhere there is an outdoor swimming pool, somewhere there are gyms, salt rooms. Here, for example. Afrosyob offers a medical center and a range of health diagnostics services for all tourists. What a wonderful massage!!!! We didn't get out of there. Plasmolifting, wraps and many health programs at very affordable prices for us. I would come here like to a sanatorium! The rooms are gorgeous! All the latest! They are cleaned every day! Towels, bathrobes, bed linen are all changed daily! The complete delight of a vacation! And the food is delicious, I RECOMMEND IT FROM THE BOTTOM OF MY HEART!
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Лаврова Наталья
Level 15 Local Expert
October 10
A great hotel, I really liked it.
New , clean, beautiful , cozy , spacious.
The rooms are beautifully furnished, the bed, mattress, linen are all top class. A special mention about the toilet , it has a remote control and is equipped with functions that I have not yet met. I highly recommend it!
In short, the number is even,, five,, pulls.
The breakfast is good, but not too varied.
I can safely recommend the hotel, the price-quality ratio is optimal
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Анастасия Е.
Level 9 Local Expert
September 23
Everything was perfect! The hotel is very modern, everything is thought out to the smallest detail, beautiful beds on the mattresses of which you want to stay forever, a bathroom with relaxing salt, a variety of breakfasts, a dining terrace where you can wrap yourself in a blanket and enjoy coffee. There is a souvenir shop at the hotel, where the cost does not differ much from what you will find at the bazaar - so if you do not want to go somewhere, you can buy everything there.
Separately, I would like to highlight the work of an employee of Shakhzoda, who answered all our questions, checked into a stunning room, was very nice and charged with a good mood after a long journey.
I also recommend visiting the wellness complex on the 2nd floor - the relaxing massage was just great and affordable (300,000 soums, with a discount for residents - 210,000)
The hotel is quite far from the city center, so it is necessary to book long taxi rides.
I would also like to have several types of beer in the refrigerator / store at the reception - now there is no alcohol at all, you need to go to the bar for it.
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Сергей Язев
Level 10 Local Expert
October 30
Nice hotel. Excellent location despite the fact that all the historical attractions in the city. Within walking distance of the light and music fountain, the eternal city complex (built in a historical style, on the territory of cafes and shops). Large common area with three more hotels
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airdocent
Level 7 Local Expert
April 20
Affordable luxury at a close distance from the historical heritage.
The hotel exceeded expectations.
He is beautiful in almost everything. There is a transfer to the city. New in everything. There is a gym, but the main thing is a great massage, a pressure chamber and some other medical procedures. If you get a massage with Chorus, the body will thank you for another month. Breakfast is still in the growth zone. It seems that there are fruits and dried fruits and vegetables and cheese, and it is much more than continental and yet in other Hilton it is thicker. The staff is comprehensively friendly, Russian-speaking, customer-oriented.
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Дарья
Level 10 Local Expert
November 8
The hospitality of Hilton hotels always exceeds my expectations. The staff is very polite, the service is top notch, the breakfasts are varied, the lobby bar is varied, the rooms are clean... and the view from my window is wonderful…
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Vyacheslav Kan
Level 9 Local Expert
May 29
The hotel is located in a very beautiful location. In the future, when the entire infrastructure grows, it will be fine in general.
Lovely hotel, very helpful staff. Spacious rooms with a wonderful view from the window. Good breakfasts.
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635336 Лавров
Level 7 Local Expert
October 6
I liked the hotel. Modern. There is no SPA, but it is not 5 stars either. The breakfasts are good, but without frills. The plane arrived at 7 a.m., we were at the hotel at 8. There were problems with early check-in, even for money. They barely persuaded me. It was necessary to take a day in advance.
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Антон Машковцев
Level 3 Local Expert
June 15
I liked everything, nice clean room. Delicious food in the restaurant. The staff is on the level. But you need to understand that the hotel is not in the center. Taxis sometimes take a long time to wait.
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Камола Р.
Level 3 Local Expert
June 15
The service is 5+, the staff is 50/50 somewhere very polite, somewhere they were not very good, the food and breakfast are all at the 4 star level, the location is super
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Самир Адилов
Level 3 Local Expert
August 18
It's very cool, the breakfasts are delicious.The rooms are clean and beautiful with a view of the rowing canal.Breakfast buffet.
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Андрей Онюшев
Level 10 Local Expert
January 9
We stayed at the hotel in January, delighted with the comfort, cleanliness and level of service.The staff are very pleasant, understanding and willing to help, and they are very enthusiastic about solving any problem or question.Thank you very much.We were a family of 18 people of different ages and requests and everyone was satisfied and united in the review!!!
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Amir Amriddinov
Level 4 Local Expert
August 25
A good hotel, a delicious breakfast, little water in the room and no personal hygiene kits, can be brought to the room on request. A quiet relaxing holiday outside the city.
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Александра Ц
Level 5 Local Expert
September 18
It is a real pleasure to stay at this hotel! The attitude as a dear guest, great food and a very beautiful view from the window!
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Алексей Пережогин
Level 8 Local Expert
June 17
A great place, after walking along the embankment, we went out through the hotel lobby to call a taxi. At the reception, they were allowed to go to the toilet and drink water.
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Руслан Рифатович
Level 6 Local Expert
August 28
Everything is at the highest level! The room is great!The car didn't start in the morning, so everything was organized there, we are happy, we will be in Samarkand, we will stop there again
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N N
Level 5 Local Expert
May 16
The super Location of the city in the city of Samarkand fascinates the hotel staff super Room class Gym is too small but it's okay Breakfast Dinner is a separate topic
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Виктор Исмаков
Level 5 Local Expert
March 24
Excellent hotel, excellent service, as in other Hilton.
Massage and spa are very affordable, much cheaper than at the same Hilton in Tashkent
The breakfast is normal. Without the red fish :).
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Владлен Феллер
Level 5 Local Expert
February 2, 2023
Красивый и новый отель с прекрасным видом на гребной канал Самарканда с одной стороны, и на гряду заснеженных гор с другой. Удобное расположение с аэропортом, что дает возможность побыть в городе 2-3 дня, погулять по старым улочкам Самарканда и полететь дальше путешествовать по Узбекистану. Приветливый и очень гостеприимный персонал в отеле. К услугам гостей в отеле завтрак шведский стол и работает ресторан. Необыкновенные десерты и хлеб собственного производства. Когда в следующий раз будем планировать путешествие по Узбекистану, обязательно остановимся в Самарканде в этом отеле.
игорь петров
Level 6 Local Expert
June 20
It's a pity that they went under the Hilton: there is no soul, there are service standards... As it is, everything is still good, but it was better with Wellness.
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Александр Овчаров
Level 3 Local Expert
April 8, 2023
Очень замечательное место для знакомства с культурой, историей Узбекистана! Приятная атмосфера для отдыха всей семьёй! Рекомендую посетить летний ресторан, вас приятно удивит прекрасный антураж, демократичные цены, все очень вкусно, обслуживание на высоком уровне!!!
Irina Salukhova
Level 12 Local Expert
October 18
Great hotel! Clean and new! Good location. Pleasant staff
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Тимур Короли
Level 9 Local Expert
August 7, 2023
Гостиничный комплекс великолепен, сервис ⭐⭐⭐⭐
Уровень и качество обслуживания выглядит выше. Цены приемлемые. Правда инфраструктура не доработанная, большие расточния и отсутствие точек продаж доставляет неудобства. Найти пачку сигарет проблема. Запасайтесь.
Andrey Knyazev
Level 18 Local Expert
May 8, 2023
Находится на территории Мега комплекса Гребного Канала. Очень большая благоустроенная территория для прогулок и пробежек. Есть кафе, рестораны и даже отдельное озеро с рыбалкой на карпа и осетра.
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николай николай
Level 8 Local Expert
July 15, 2023
Оказался в этом отеле, поскольку проживание на территории Самарканд-Сити было условием организаторов конференции. В отеле кушать ну очень дорого, но самое страшное - никакой узбекской кухни! единственный ресторан в отеле - «правильного питания», почти без мясных блюд, бургеры овощные, супы просто на воде, ни грамма жира, ни грамма даже растительного масла; поэтому привыкшим нормально (а таких большинство) питаться будет очень-очень не легко. А отель за городом на отшибе в чистом поле (или лучше сказать - в пустыне), больше пойти некуда, магазинов тоже нет. Мы в итоге вызывали такси, ездили нормально ужинать в Самарканд. Рядом есть какая-то стилизованная под старину деревня, но она постоянно была закрыта по соображениям безопасности - в этом Сити постоянно высокие гости - то министры, то президенты, то шейхи. В день выезда в прямом смысле еле смогли покинуть отель - прилетел какой-то высокий гость, такси в этот Сити не пускали, нагнали БТРов и солдат с автоматами, мобильники глушили, в итоге шли с чемоданами на какой-то блок-пост, стояли там полчаса под палящим солнцем (выше 40 градусов) в ожидании машины. Вывод такой - отель комфортный, но обычным смертным там делать нечего. Лучше снимать в центре Самарканда, погулять, полюбоваться стариной, куча мест, где хорошо можно покушать! А если конференция в Сити - везде в городе легко поймать такси и за 15 тыс сумов (а это всего 130 рублей) доехать в этот Сити за 15 минут максимум.
Сергей Бачманов
Level 13 Local Expert
June 10, 2023
Отличный отель, номер очень удобный, с видом на канал, сантехника вся качественная и новая. Обширная зеленая территория. Особенно понравился вечный город, вечером там оживленно и очень аутентично.
Екатерина Богатова
Level 9 Local Expert
May 6
The rooms are new, the interior is pleasing, the breakfast for such a hotel is weak, a small nook, the TV did not work in the room, someone was called 4 times in 2 days, but no one came, there were no scales for weighing a suitcase, a SPA in another hotel, for an additional fee
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Trisutka
Level 7 Local Expert
April 15
A wonderful hotel. Delicious breakfasts, excellent staff. The area around is a fairy tale, go for a walk, only in Yandex taxi you need to put a dot manually, otherwise they will not bring you there
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Равиль Юсупов
Level 2 Local Expert
October 28
Very nice hotel, friendly staff, I really liked everything
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Mikhail
Level 30 Local Expert
April 10, 2023
Отличный отель! Считается что это 3 звёзды, но по мне так твердая четверка.
В номере есть все необходимое, утюг с гладилкой, зубные щетки и прочие умывальные пренодлежности, тапочки, халат. Постель очень комфортная.
Завтрак очень хороший, но не стабильный. Одно и тоже блюдо готовят по разному.
Отель позиционируется как лечебный, но про лечение мне никто не рассказал.
Рядом Вечный город, вечером туда классно прогуляться и там перекусить.
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зуфар раимов
Level 2 Local Expert
October 18
Very hospitable staff excellent breakfast thank you all all the best to you all
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Инкогнито 0448
Level 2 Local Expert
November 12
Everything is fine, the staff is good, the food is small, the doctors are excellent
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Заур Болатаев
Level 4 Local Expert
August 9
Great hotel. 22 year of construction, super renovation. The price doesn't bite
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Anvar Wolf
Level 6 Local Expert
June 15, 2023
Прекрасный отель. Вежливый и отзывчивый персонал. Максимально стараются предоставить комфорт гостям. Номера чистые и удобные, а виды из окон завораживает особенно ночью.
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екатерина К
Level 15 Local Expert
March 28, 2023
Очень приятный отель! Волшебный вид из окна, территория, которая так и манит гулять, хорошие завтраки, дружелюбный, улыбчивый персонал.
Место, что чувствуется, что тебе рады и тебя ждут
Максим К.
Level 9 Local Expert
May 5
Самые ужасные завтраки здесь) воды нет, чашек/стаканов нет, кофе льется только эспрессо, найди сам нужную пропорцию, после вызова администратора, про заказанный омлет и ожидание 20 мин, начинается движ, среди официантов, вывод, пока не пнешь не полетит. Горячей воды кстати тоже нет) но великий и ужасный администратор может приказать все принести с бара.
Munira Tashmedova
Level 10 Local Expert
July 6
I really liked the atmosphere of the room, the service is at the highest level
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Лариса М.
Level 6 Local Expert
April 20
Lochin is a good employee, explained everything, helped in solving all issues, very responsive.
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Abduaziz M.
Level 2 Local Expert
July 4
A girl named Nazira met us,
allowed us early check-in and late check-out, she did everything to make our stay comfortable, Thank you for that, she is a professional in her field.
The hotel itself is new, everything is clean, the breakfast buffet is good enough,
As a result, we had a good time!
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Дмитрий К.
Level 6 Local Expert
October 25, 2023
Nice hotel. High-level rooms, varied breakfasts. They always found something new in five days. The staff is friendly.
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Хуршед Ходжиметов
Level 12 Local Expert
June 15, 2023
Отличный отель санаторно-курортного типа. Один из 8 ми отелей Самаркандского туристического центра. Вежливый и внимательный персонал. Вкусные детокс напитки и сорта чая. 👌
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Ботир Ботир
Level 6 Local Expert
September 25
The hotel is beautiful.
The staff is trained perfectly.
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Оксана К
Level 7 Local Expert
September 22
The view from the room to the canal is gorgeous, the room has everything you need
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Алексей Л.
Level 13 Local Expert
May 14
The place is great, friendly staff, nice rooms, delicious breakfast
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Инкогнито 1586
Level 8 Local Expert
March 27
A modern 4-star European hotel - service, facilities, breakfasts are beyond praise
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Александр Балтынский
Level 14 Local Expert
September 3
Everything is at the highest level--- breakfast, rooms, service