Dear Hamster, we have been together for quite a long time. And we had both positive moments and not so much. But over the past year, everything has somehow become quite sad. But extreme communication with the contact center, to be honest, put me in a stupor! I am attaching a correspondence. I sent a copy of our communication to Yandex.disk support... unfortunately, Yandex does not allow me to attach the beginning of the correspondence, only nine photos, in previous episodes, the support thrills my nerves and says that I entered the PIN code incorrectly, etc.
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Show business's response
Лена
Level 12 Local Expert
January 11, 2022
Don't open your cards here! There is no such thing in more than one bank!.On December 31, I transferred money to a bank card to pay off the loan.They were received by the bank, but not credited to the card, already on January 5.That's horrible.The support service said that you are looking for more money to pay for the loan, and the transfer will be received within 3 working days.Because the holidays have already passed 5. These days I made transfers to other banks' cards, they come immediately!!!Do not use the cards of this bank, it will substitute them at the most unfavorable moment for you.I'm an example. I received,,a gift,,for the New Year.
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Дмитрий Кочкин
Level 7 Local Expert
October 30, 2022
The service is fast and clear. I am pleasantly surprised.