We rented a 2-bed room with a sea view. We booked through Booking, so there was a discount on accommodation, which pleased us. However, with an early check-in (we arrived at 6.00, and check-in starts at 14.00), we were charged an additional 16,000 tenge. The hotel is located near the shore. The room is cozy. The beds are comfortable and wide. There is air conditioning, refrigerator, TV, hair dryer. Breakfast is included, delicious. The choice is traditional, continental or French. Polite waiters.
Among the disadvantages: the room has not been cleaned in 8 days. They were just cleaning up the trash. The linen was not changed. The towels were changed only when asked. There was no water for 1 day, I had to ask for a bucket of water to flush the toilet. The curtains on the windows are half torn off. When asked to correct it, they replied that the hooks were weak and they opened themselves. It was very inconvenient, as one window looked out onto the veranda, where the restaurant tables are located.
The hotel has 4 floors, but there is no elevator. I had to carry my luggage on myself up some pretty steep stairs.
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Наталья А.
Level 15 Local Expert
July 22
A cool restaurant with a large children's room, friendly staff. There is air conditioning and a kettle in the room, you can use an iron in the hallway.
Of the cons, it's not exactly dirty, but it's not clean either. Small cramped rooms.
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Марина Сурцева ДТК
Level 10 Local Expert
August 17
The hotel fully justifies its 3 stars. The room has daily wet cleaning, towel change. We had a family room with two large beds. In addition, the room had a sofa, a large chest of drawers, a table with 4 chairs, a wardrobe, a sleeping system, a TV, a refrigerator, a kettle. The price also includes breakfast, the hotel offers a choice of 3 - French, continental or traditional.