It was on a weekday and there were a lot of people, about 50 people. We were with infants. The network did not catch and the bank staff kindly helped to connect the local WiFi. We must pay tribute to the bank's employees. They politely and calmly tried to reduce the flow of people by responding promptly to people who arrived.

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Azamat Y.

Level 10 Local Expert

Everything is set up well on the ground floor for consultations and obtaining a loan. I arrived and got everything quickly. But if you need to solve maintenance and closure issues, then you already go up to the second floor, and there everything is the old-fashioned way, you sit and wait in a live queue for about an hour

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Archy Kulchy

Level 11 Local Expert

Otbasy is a good bank for initial accumulation and subsequent purchase of housing, however, the conditions for obtaining a mortgage loan, and not only it, change almost every year, which is not very attractive, for which one point was removed according to the five-point rating system of this financial institution. The annual State Award is also a good help for collecting the initial payment, especially if there are several contributions from one family "clan", which are eventually allowed to combine and make a purchase for one of them.

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26 reviews