I handed over the Huawei watch GT5 Pro under warranty. I brought it on Thursday (09.10.2025), at about 18 o'clock, they said they would call within 14 days... As they say, the day has not passed))) the call is about 12 p.m., Friday (10.10.2025) the clock is ready, you can pick it up! On the same day (18:20), I charged the watch to 100%... Well done guys, very fast, the test is 4 days after the repair- the flight is great! My next phone, anyway, will be HUAWEI! Thanks guys for the promptness!

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Худоешко Сергей

Level 12 Local Expert

My favorite brand of electronics is Huawei and it's not for nothing. Of what I really wanted was the p30 pro smartphone, a wonderful three years flew by and it was really cool, but after missing a couple of new models, I bought the pura 70 pro, a super cool device like all the company's products. The headphones are now 3 free buds pro, and of course the watch is now the 3rd firmware in Titanium and sapphire). Everything pleases every single day, today I also received 3 scales on the smart scale, and once again I was very pleasantly impressed by the quality, style, algorithms, simplicity and, most importantly, the coolness of the product. It's already a breed. I am following the development of the company and the transition to a 5 nanometer process technology in chips has caused delight, I am proud of their successes. But today Huawei just pleased me by additionally inviting me to free service days. And I came to the service center at 53 Independence Street in Minsk, although the action starts tomorrow, but the employee is smart, got into the situation and got to work, cleaning the watch, phone, headphones, and then the film sticker on the watch and on the smartphone was just a gift. And I'm still happy, because the devices seem to have been updated, and it's wonderful. That's what it means to take care of your customers, and to mark the quality of both goods and services. Keep it up, raise the bar, I am a conscious Huawei owner only thanks to your efforts, they are justified. And the next thing I want is a laptop 14 Flemming in green and a fit 4 pro, that's how marketing works))) Huawei forever.

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Сергей Поляков

Level 12 Local Expert

On February 3, 2026, I placed an order for the repair of watches in which the screen stopped turning on on 02/01/2026 exactly on the day of the end of the warranty. They promised to fix it in 14 days, which is written on the order form. I called 18 days later and was told that the spare part would arrive in 2 days. I called a week later and was told that the item would definitely arrive on March 9th. Today they said again that the item will arrive within a week. It's the worst service I've ever seen

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