I handed over the Huawei watch GT5 Pro under warranty. I brought it on Thursday (09.10.2025), at about 18 o'clock, they said they would call within 14 days... As they say, the day has not passed))) the call is about 12 p.m., Friday (10.10.2025) the clock is ready, you can pick it up! On the same day (18:20), I charged the watch to 100%... Well done guys, very fast, the test is 4 days after the repair- the flight is great! My next phone, anyway, will be HUAWEI! Thanks guys for the promptness!

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Тимофей Крышнёв

Level 8 Local Expert

Huawei pura 70 warranty repairs were carried out, after 6 months of use, I noticed that the back cover was coming off, and it didn't get any better, I decided to contact A1 (where I bought it), they said let's go under warranty, they announced a minimum period of 14 days, after 17 days the phone was returned to the communications store, battery replacement, after inspection it turned out that the lid still comes off, but not as it was, the detachment was under the camera unit, after further checks it turned out that the remaining battery capacity was not determined in the settings, he writes that it takes time, after 40 minutes of discussions in the salon and the phone's operation, the capacity was not determined, as a result, the phone went back to service, even if it takes time to determine the capacity, why didn't the service do everything so that the phone would arrive back to the customer in fully functional condition, where is the quality control? Work report No. 35-08 As a result, a very unhappy customer will be without a device for at least a month, for which he still pays money. The maximum repair period in the transfer acceptance certificate was 30 days, thank you for not keeping it for 30 days.

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Худоешко Сергей

Level 12 Local Expert

My favorite brand of electronics is Huawei and it's not for nothing. Of what I really wanted was the p30 pro smartphone, a wonderful three years flew by and it was really cool, but after missing a couple of new models, I bought the pura 70 pro, a super cool device like all the company's products. The headphones are now 3 free buds pro, and of course the watch is now the 3rd firmware in Titanium and sapphire). Everything pleases every single day, today I also received 3 scales on the smart scale, and once again I was very pleasantly impressed by the quality, style, algorithms, simplicity and, most importantly, the coolness of the product. It's already a breed. I am following the development of the company and the transition to a 5 nanometer process technology in chips has caused delight, I am proud of their successes. But today Huawei just pleased me by additionally inviting me to free service days. And I came to the service center at 53 Independence Street in Minsk, although the action starts tomorrow, but the employee is smart, got into the situation and got to work, cleaning the watch, phone, headphones, and then the film sticker on the watch and on the smartphone was just a gift. And I'm still happy, because the devices seem to have been updated, and it's wonderful. That's what it means to take care of your customers, and to mark the quality of both goods and services. Keep it up, raise the bar, I am a conscious Huawei owner only thanks to your efforts, they are justified. And the next thing I want is a laptop 14 Flemming in green and a fit 4 pro, that's how marketing works))) Huawei forever.

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