I handed over the ring for examination (the product turned black in 2 days). At first, they said that you just need to wipe it off and everything will be great. After persuasion on my part, they took the product and informed me that they would solve everything and call within 14 days. As a result, starting from the 14th day of waiting, they ignore me, they don't pick up the phone. It's been 20 days since I've been trying to resolve this issue. I do not recommend this store.

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Kate Biruykova

Level 8 Local Expert

The decorations are incomparably beautiful, I do not argue. But I didn't understand the service. 07/23/2020 I wanted to buy a charm, I called a consultant so that she would show me the jewelry options closer. She showed one, the second.. And on the third she said: "I can't show it to you, it has a purpose.. I ask: "With what purpose, I did not understand" The seller's response: "I can't tell you" For all my other questions, I received approximately the same answers from the series that I cannot and should not know this. Seriously? And then how to make a purchase? Why it is impossible to explain at least in two words. Was it a secret for everyone or just for me? Maybe this is how consultants at Pandore should communicate, but it was unpleasant for me

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