I am very disappointed with the work of McDonald's in recent weeks. I'm one of the first customers at this establishment and it usually didn't take more than 5 minutes to prepare my order. It's the same story today. I was one of the first to place an order, but at least 3 people who ordered after me received their orders earlier. After 20 minutes, I clarify what's with my order, to which I find out that it hasn't even started cooking. In the end, they assembled it for me in less than 3 minutes, but the food inside was cold. And a couple of days ago, when my friend and I also made an order. I ordered before her, but for some reason I got my food 15 minutes later. I want to point out that I always order potatoes, nuggets and Cola. I don't think it will take long. I hope you will notice this review and improve the quality of service.

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Aidos Burkitbayev

Level 5 Local Expert

The most delicious and affordable combo burger in town. Be sure to take an enlarged one . The price difference is small, but it's much more than a regular combo.

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Альтаир Аскаров

Level 3 Local Expert

Order via Yandex.The meal turned into a disaster. I made an order from McDonald's via Yandex.Food. They brought him in after 2 hours of waiting, and even then it became clear that something was wrong. When I opened the door, I saw through the peephole how the courier dropped the order right in front of the threshold. The bag was completely soaked inside, the drink was leaking, and the package itself had collapsed from moisture and weight. Inside: • One drink was missing altogether • The second drink leaked, and all the food ended up in a sticky liquid • The packages of the dishes were soaked, some were actually damaged • The bag burst, and I had to take out the food with my hands I'm not saying “it wasn't very tasty" now. I'm talking about the unsuitable condition of the product and disrespect for the customer. I contacted support. In response, I received: • boilerplate phrases “We will definitely figure it out” • “The situation is unpleasant, we are trying our best” • “We will try to please you next time” No, I don't want the joy of “next time.” I want a normal delivery now. I demand: • Refund for undelivered drink • Partial compensation for damaged delivery • The reaction of a living person, not car messages Photo evidence is attached. If you value your customers, solve the situation rather than unsubscribe.

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36 reviews