I-master24
71 review
April 29
The right place if you need to repair household appliances. The processes in this company are structured. They work well and efficiently. Everyone will listen and find the best option for the client. Special thanks to Maxim, the master of electric fireplaces. Very careful, careful and responsible. A professional. It works beautifully. Please contact us!
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November 10, 2024
This company is just "ladies' happiness"! This is the second time I've applied. I repaired the refrigerator for the first time. It was summer, and the refrigerator doesn't work! I called, we immediately found out what brand of refrigerator it was, how it broke down. They said they could immediately repair it on the spot, even if it was an engine. The master arrived the same day and an hour and a half later the refrigerator started working. Today, Sunday, I applied to repair the dishwasher. The master arrived 1.5 hours later, repaired, cleaned everything, gave good recommendations on the care of the dishwasher and the selection of detergents. Many thanks to Master Maxim! In the dry balance, if without emotion:
- they arrive quickly, almost immediately
- craftsmen, real professionals — specifically specialize in either refrigerators or washing machines (they do not sit on the back of their heads and do not scratch)
- everything is official and guaranteed
- the price for services is adequate and reasonable
Thanks for the repairs!
I definitely recommend it!
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2
November 23, 2024
An irresponsible and questionable company. Neither the master nor the manager can clearly answer specific questions. I ask potential clients not to sponsor such a "business" and not to rely on positive reviews written by copywriters.
13.11 the electronic module of the cooking surface was given for repair. The master announced the deadline of 2-3 days and disappeared. We call, we ask - he answers in vague phrases. A week and a half passes - the situation does not change. We contact the manager (Anastasia introduced herself) - he promises that someone will contact us during the day. No one contacts us, we call Anastasia again. She no longer remembers about our case, and again responds with vague phrases. We ask what the new deadlines are. He says until Wednesday. We are clarifying whether this is for sure before Wednesday. The answer is, let's hope so.
"Let's hope" is the motto of a company consisting of unskilled craftsmen and indifferent managers.
In addition, they dodge questions about the warranty, they can't connect two words about the repair process.
The result of the appeal (today 23.11): In a week and a half, absolutely NOTHING was done, not even a diagnosis was carried out. Although every time they said "it will be on Wednesday" /"on Friday". They took away the part, losing their time and nerves.
We kindly ask the representatives of the company! You do not need to answer once again "we cannot give deadlines, it depends on the complexity of the work, etc." The problem is not that you cannot give deadlines, but that you are lying, saying "2-3 days", "on Wednesday" and cannot even explain what you are doing or intend to do. make a wizard with our module. But as it turned out, the master did not do anything at all. And explain the breakdown, except with the phrases "well, this, that... looking for.." I couldn't either. Qualification is a big question!
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1
February 26
I recently used the dishwasher repair service and was very satisfied! The craftsmen promptly arrived, quickly diagnosed the problem and fixed it. The service is at the highest level — polite and professional staff member David.
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February 17
Quickly, efficiently and at a reasonable price. Special thanks for the information on using the washing machine to avoid breakdowns and the first signs of malfunction. Very useful information, although not exactly a noodle in these matters, I learned something new. A 5-star rating without a doubt!
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February 10
I do not know what is the matter. The problem is with the manager or the company itself, but I asked a specific question. I need to put a metal hammock on the cuff in the washing machine. There is a maximum of 5 minutes of work there. I ask for the cost - up to 100 rubles. I ask what does it mean to get up to 100 rubles? There is a specific job here, a specific action. What the cost may depend on. Is it 20 or 100 before 100? The answer depends on the amount of work. What is the variation of the volume of work here. There is a certain action here. Put on a hamut. What is up to 100 rubles? Where is a certain price list for a certain job? What an answer. Tell me the price clearly so that there are no surprises later. Is it up to 100% of the mood? Or what? If the problem was vague, it would be another matter if you couldn't identify it right away. And here it's easy to put a metal hammock on the elastic band of the washing machine. Judging by some of the comments, I wasn't the only one who had a similar answer.
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April 28
There is only one price information on the website, but in fact the master brings a price list, where even the departure of the master is 30-50 Br, the diagnosis is 55-182 Br, and there is even a "simple master's fault" service.
As a result, the drain pump was changed for 320 Br, when the price on the website starts from 35 Br. At the same time, the master wanted to take the old pump for himself. And then I completely doubted if it was faulty. Or was it just a blockage? In the end, they never got to the truth. But the sediment remained.
I attach a photo of the price list and the website and the actual one.
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December 13, 2024
Excellent service!
They called the refrigerator repairman at home.
We called back, arrived quickly, installed a new evaporator, did everything efficiently and in full.
Everyone is happy, thank you.
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2
April 12
I was absolutely delighted with the service. Firstly, they answered my call quickly, the master arrived within an hour, realized what the problem was by the sound of the working equipment and solved the issue in an hour. Master Maxim was on the call. Maxim is a competent specialist, a pleasant and educated conversationalist and just a wonderful person! Thank you to Master Maxim for his prompt, competent and precise work! The mood after talking to this person and his work is wonderful! The work of the call manager is also great!
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April 28
The washing machine suddenly broke down. After calling the workshop, the master arrived quickly enough. The master's name is Roman. The work was done efficiently. We were very satisfied with the service. We will recommend it to our friends
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November 24, 2024
The Samsung duokuk oven broke down, the touch panel stopped working.. We applied through the website, called back quickly, and offered to send the master to the house the next day at 9:00.. The master arrived exactly on time, a rather polite and neat young man.. I took off the touch panel of the oven, checked all the cables, checked the parts for something oxidized, and so on.. He kept saying what he was doing, which could be the reason for the non-response of the touch buttons.. Apparently from vibration or from opening doors or something else, the train could have moved away, everything was fixed.. I checked, the oven turned on.. I put everything in place, checked all the buttons again.. Everything works..
Master Maxim filled out a contract for the provision of services, with seals and so on, with a guarantee.. We paid 70 rubles for the repair according to the ERIP as specified in the contract.. We were satisfied with the work, the master, the price, the time spent..
To be honest, my husband found this company, and after reading the reviews before the arrival of the master, I was upset..
But after that, I was pleasantly surprised.. Thanks again, to Master Maxim..)
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2
February 24
My washing machine is broken. On my call, a handsome young man from i-master24 arrived. He immediately identified the breakdown, very politely and culturally explained the cause of the breakdown, carefully and quickly repaired everything and gave a guarantee. My favorite washing machine works like clockwork. The repair price is affordable. Everything is great. I am very pleased. Sooo recommend it!!!
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February 15
I would like to thank Master Maxim for a decent repair of the washing machine, he did everything clearly, issued a guarantee, gave recommendations for further use, I will continue to advise my friends on your company, I was satisfied with the work, everything was clear, fast and to the point.
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February 26
I used the services of a washing machine repairman a week ago, I have never experienced such a shock, a man without alcohol, in clean clothes, polite, and most importantly, it is clear that he understands what he is doing, not only arrived on time, but also called and warned that he would be in 10 minutes. I did everything quickly and considering that everything has been working for a week, I am sure that it is high-quality, and for an adequate price. Sasha, you are super)))👍
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October 30, 2024
I turned to the guys and was very impressed with the service! 10/10 ! Quickly , without unnecessary questions and clearly ! A separate recommendation and thanks to Master Alexander! Advised and helped throughout the entire renovation ! There are few such employees 🔥👍
In general, cool guys, I recommend it !
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3
September 17, 2024
Super cool guys, they solve your problems without any questions.
I contacted several services to repair the Hansa oven, but no one wanted to leave without a serial number, which must be found somewhere inside, having disassembled the cabinet... Well, pure idiocy.
These guys from Ya-master24 just agreed to come and solve the issue without any questions, which in our time, I think, is the most important thing for such issues to be resolved without my intervention, which shows their high professionalism and customer service, I sincerely advise.
I will use them for the rest of my life and advise everyone!
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4
February 24
I am absolutely delighted with the washing machine repair service that I recently used!
The master arrived on time and immediately started the diagnosis. He was very polite and explained to me what had happened to the car. The work was done quickly and efficiently, and, most pleasantly, the price turned out to be quite reasonable.
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January 19
I want to express my gratitude to master Maxim, we contacted him to repair the refrigerator, he arrived quickly, found out what the problem was, changed the compressor on the same day, now everything is working, thank you very much, well done!))
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April 10
They work great, I applied, the master arrived in 40 minutes, within 30 minutes he brought a new pump for the dishwasher and replaced it. Before that, I contacted Grata Alliance LLC, they repaired the pump for a week until I ran out of patience
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March 15
Master David solved the problem with the washing machine day after day - now everything is working properly. Thanks to the company for the service, and for the qualified specialists!
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March 15
Thanks to Master Alexander for his help! He just consulted me on the issue of interest, and also helped me solve it right on the phone! In case of equipment failure, I will contact you only! Thanks!
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September 25, 2024
The washing machine was repaired, everything is fine, the service is at the highest level. We arrived quickly, everything was done efficiently. Thank you very much, I will definitely contact you again!
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4
December 18, 2024
They leave quickly, that's all, the reason for the failure of the washing machine has not been determined, the accusation of a 'false call'! ( I also need an ambulance) and the billing for this is 65 rubles. according to a certain price list.Bravo
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September 2, 2024
I would like to note the high professionalism, efficiency in solving issues, and the loyal cost of services. I contacted the guys about the repair of the refrigerator, I was pleased with the cooperation with them. A strong ten for the quality, timing and cost of work!!!!
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3
March 15
Thanks to Master David for his excellent work in repairing the washing machine and for the valuable recommendations he received for further operation.
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September 24, 2024
I do not recommend it. I called the refrigerator repairman. The website states that calling and determining the cause of the breakdown is 30 rubles., and when ordering through the website, there is also a 10% discount.In fact, it's not like that. The master arrived quickly, fumbled for an hour and a half, did not find the reason, carried out a routine diagnosis. It is not clear who asked, if specifically there was a call to determine why the refrigerator was not working, despite the fact that the freezer was working. I took 150 rubles for the planned diagnosis, so to speak, although I did nothing in fact. The refrigerator has been working for 2 days.
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1
February 25
We arrived on time, we did it quickly, the price is adequate, everything is super, everything works, I recommend it.
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May 4, 2024
Excellent service. I had my dishwasher repaired. We did it quickly and efficiently, professionally. The master arrived on time, quickly found the problem and fixed it. Now my dishwasher has been rejuvenated by 10 years! It works like new . I recommend this company to anyone who is looking for high-quality repair of household appliances
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2
October 2, 2024
Excellent craftsman! We applied for refrigerator repair, it helped a lot, the specialist is top class, I recommend it! It is clear in the work that he has been doing this for more than one year. In general, thank you very much, everything works, I will recommend it!))
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3
January 1
Damn, the washing machine was repaired, I was just fooled, I arrived quickly, I solved everything, it turns clearly, thank you!
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2
January 24, 2024
I want to express my gratitude to the company for the excellent repair of the refrigerator. The master arrived on time, quickly and professionally identified the problem and fixed it. The prices for the services turned out to be very affordable, which was a pleasant surprise. The refrigerator is now working like new, I am very pleased with the result and recommend this company to all my friends!
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1
March 30, 2024
I sincerely recommend the wonderful guys - Alexander and Maxim! We promptly solved the problem with the control module of an already old washing machine! They offered to replace the out-of-order shock absorbers! There are no limits to gratitude! Contact such highly qualified specialists, especially for reasonable money! THANK YOU! :))
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3
February 24
We arrived on time, we did it quickly. There was a problem with Teng, as I understood it. At an adequate price. The service is good. They don't cheat)
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September 30, 2024
I was repairing the refrigerator.I'm glad I got Maxim!He answered all my questions.
He works very professionally!
My refrigerator is very old.
And he didn 't want to work in any way .
After that, I described the condition of the refrigerator for a month and was told what to do just by correspondence…
And Hallelujah! Everything works!
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2
January 16, 2024
The electric motor of the washing machine was repaired. Master Andrey arrived quickly, took off his shoes at the entrance. I immediately went to fix the car. And everything seemed to be fine, but it turns out that before performing the work, we had to sign a contract and I had to familiarize myself with the price list. 150 rubles the cost of the master's work without replacing the electric motor. The warranty period is 60 days. They promised to send the check to Viber, telegram. I didn't expect such a price. Now I've read other reviews and I see that this is not the first time this scheme has been turned around.
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1
January 12, 2024
I called the washing machine repairman. I was very lucky to have a master named Andrey. I arrived quickly. I did the job well. He is very polite and friendly in communication. I am very pleased with your service. Thank you so much. I wish you success and development
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1
July 14, 2024
Excellent service, I applied for the repair of the hob, everything is adequate for the price, the master came, fixed everything, I really liked it, thank you)
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3
August 23, 2024
We agreed to fix the refrigerator. In the morning they wrote off: "Yes, yes, we will be on time." They are 40 minutes overdue, they ignore it. As a result, I canceled it, because it is too difficult to calculate the exact time for them. I'm sure they wouldn't have come anyway.
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April 24
I am very grateful to Master Alexey, he explained everything quickly and clearly. It was nice to chat and get a working washing machine!
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September 29, 2024
Thank you very much, the hob broke, the master came to figure everything out and fixed it, I put five excellent service!👍👍👍
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1
August 25, 2023
Refrigerator repairman Victor was pleased with the responsibility: he arrived on time, worked for two hours. There may be many options for failure, it's all clear and it's not immediately possible to determine. I did my best. The background with another company lasted a week and a half: visually assessed in 10 minutes, the specialist told me to call. They called for a week in the HEAT! In general, thank you very much for working for people. Victor is a very clever girl.
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3
August 25, 2023
Excellent service! The master quickly and efficiently fixed the damage in my dishwasher. I am very pleased with the result and recommend this company to all my friends. Thank you for your professionalism and efficiency!
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1
July 20, 2024
One star for responding quickly. We waited for the master for several days, at the specified time we did not wait, as a result of the personal time spent. After a few days, Sami was completely disconnected.
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1
May 28, 2024
Hello, I want to express my gratitude to the company, I liked everything very much, this is not the first time we have contacted, everything is done promptly, thank you))
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February 19, 2024
Many thanks to Master Ilya, a specialist in washing machine repair. Arrived at the agreed time, purchased the missing parts, and performed the work flawlessly. Thank you to your company for such specialists. I will recommend it to all my friends
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January 11, 2024
Thank you so much for your work! The master arrived quickly, repaired the washing machine, it seems to me that it is new, it did not work as quietly as it is now. Thank you for your professionalism!!!
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January 11, 2024
Hello! The washing machine was repaired at a convenient time for the client by a highly qualified specialist. Thanks to the company for such masters! And we will continue to use your services.
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January 25, 2024
the dishwasher broke down.I called the master.Master Alexander arrived on time, as agreed.I quickly identified the cause of the malfunction and fixed it in 30 minutes.The prices are affordable.I will recommend your service center to all my friends.
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January 23, 2024
I contacted the company Ya-master24 to service the washing machine. The car just wouldn't turn on. Master Alexander arrived on the same day. I brought the spare parts with me. The repair was carried out immediately on the spot. It is immediately obvious that the person is a professional. Thank you very much. I highly recommend it!
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April 27, 2024
We quickly responded to the request, the master arrived on time, identified the breakdown as soon as possible, fixed it with a subsequent guarantee, thank you for your work, I highly recommend it.
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