We have been to this hotel 3 times and only because of the wide paradise beach and ocean.
For the 1st time, the hotel was pleasantly pleased, as it was no different from other five-star hotels in which we had previously vacationed in Varadero, except for a small area.
The 2nd time was also not bad, the only drinks were in a limited selection, the staff showed indifference to vacationers.
3 times it became clear that it got even worse, there were cockroaches in the dining room, there was no lunch by the pool as before, even the cappuccino was running out. If the first two times we lived in a bungalow and we were quite satisfied with it, because it was very convenient to go to the beach and the country atmosphere was felt, then the last time we were settled in the main building, we were shocked by the room, the air conditioner was raining, as a result we moved into a bungalow for an additional fee.
Pros: a paradise beach, a free catamaran, we left a mask on the pool and the next day we found it, a delicious cutlet in bread on the grill by the pool.
Cons: cockroaches in the dining room, a pool with mold, drinks are running out, drinking water is like from a tap, a favorite earring left in bed is gone, but then the room was cleaned smartly, there was no lunch by the pool, the room in the main building is terrible.
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Борец
Level 21 Local Expert
July 24
The popular expression - "paradise delight" is about the Varadero resort and this hotel, if you evaluate it from the point of view of the conditions created in Iberostar for relaxation, complete relaxation and relaxation. It's just that Cuba's geographical location itself contributes to this. There are a lot of advantages of the hotel, its infrastructure, territory and beach. The show program is also on top. There are still disadvantages. First, you need to stay away from air conditioners operating at full capacity with a cold air supply. The taste properties of the prepared dishes require improvement. (Cubans cook in a very original way). And the cleaners in the rooms are a bit crooked. You need to be attentive to your belongings and clean up everything valuable. BUT.... in principle, this does not interfere with rest. I want to come back here again and again, for unforgettable impressions.
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Андрей Поляков
Level 6 Local Expert
August 13
We rested in July 2024 in the main building on the 3rd floor. The room needs a redecoration of the bathroom. The furniture is more or less fresh, a large balcony. The territory is well maintained, the pool is clean. The food was for 4, but there were a lot of fruits. The cuts and cheeses are delicious. Fried fish every day. Meat and stewed with vegetables and fried. Pasta for every taste. The alcohol is excellent, unlike Turkey and Egypt. The hotel staff practiced their functions for 5. The ocean is beautiful. The beach is wide. The bottom is sand, there are no stones. The only negative is mosquitoes outside in the evening.
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353482
Level 11 Local Expert
August 4
If people are willing to pay for trips over 300 Tr and swim in the ocean, lie on the gorgeous sandy beach in here all the charm ends and begins is not satisfied with the hotel's old worn-the lazy staff lived in a Bungalow with bold it works but the air conditioning condensate will kapaet you in the room I put a towel issue has been resolved linen sentiranno to the holes and gray color the room itself is large but the repair was clearly 10 years ago, the water is always clean shampoo give every day chocolate and you on the bed swans , swimming pool smells of chlorine every day in the evening add ,dining room ( restaurant ) vanisa to vomit cockroaches walk conditioner are not enough hot Food is a very important issue was the fish beef pork chicken on the grill but you have to stand in a queue for at least 15 minutes considering the hotel was inhabited for more than half of the fruits they have but we still have to take mango passion fruit pineapple and a couple of times was bananas , pasta potatoes rice in abundance, but for everybody who really wants to eat was at the Cuban restaurant there already gave the lobster is a + Japanese restaurant brought probably rolls and dried wasabi fireworks show and you have rice with egg and pieces swinney beef and lobster in bar rum wine champagne beer coffee lemonade claim no beach towels they won't worout for one reason more than a doormat they don't see myself teretorii hotel removed all the green but all the tracks broken walkway to the beach on a separate note there is a failed and broken Board broke the slate well, it's okay under the feet need to look perhaps can still write a lot of negative and this will be true were on tour in Havana bought rum for 15 ₽ cigar gifts for 12₽ looked coloring Cubans themselves, Yes, that they are not in the Soviet Union lived but it and leave your description of rest before you fly 14 hours in the old plane think 100 times and only need the ocean and some dissatisfaction .
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Людмила Щепина
Level 10 Local Expert
November 5
A great place to relax both for a family and alone. This is not a place to consume food, it is a place to relax body and soul, although you will definitely not stay hungry. It is comfortable, fun, and cozy both in the hotel rooms and in the bungalows.
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Марина
Level 8 Local Expert
April 10
We had a rest at the end of February 2024, lived in the main building on the 2nd floor. Everything was in order, clean, double rooms were booked, one was a double with a shared bed, the other with three separate beds. The room had a refrigerator, detergents, a toilet.paper, iron. The wifi worked well. The audibility between the rooms is tolerable, no one interfered with us. Vacationers 80% of pensioners are Canadians, 15% are Russians, 5% are the rest. Cleaning was carried out every day, towels were changed. Drinking water was added to bottles in the room. The territory of the hotel is very clean, beautiful, there is a place to walk. On the beach, the sun beds were always free, it is better to change beach towels from 12 to 14, up to 12 are often not available. We did not notice a big difference in the rooms in the bungalow with the main building. It was more convenient to live in the main building. The nicest bar in the main building, coffee was made in the coffee machine in the morning, the best cocktails are made by male bartenders in the afternoon in the lobby bar. The cocktails were all mojitos, pina colada and daiquiri, pure rum is poured only the cheapest, the rest is usually not available, but there is champagne, beer, gin always in large quantities at will. The quality of the cocktails is average. The pool bar is always empty, usually only beer is available. The amount of tips does not particularly affect the service and quality of cocktails.
There is everything you need for food, quite diverse, grilled meat and fish daily, delicious ice cream, vegetables - eggplant, peppers, cabbage, hamburgers with cutlets tasty, but without sauce, sauce was taken from home., a variety of pizza. The staff at the cafe is trying their best. Everyone is friendly. Tips flow like a river, but we did not notice the difference in service with and without tips. Chocolate, Alyonka, instead of tips, they take it with pleasure, they even asked us when they had already distributed everything))).
There is animation, concerts every day, a show program and if there are people who want to dance. But the animation is monotonous.
On the beach, the locals sell rum, cheaper than in the store, they took a sample, they did not feel the difference - the quality of the rum was good.
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Юлечка Курбанова
Level 16 Local Expert
January 28
Pros: near the ocean, there are always free sun beds by the pool and beach, clean toilets on site, replacement of towels with clean ones during the day, varied meals, a soulful bungalow, many bars. Convenient location: near caves, dolphinarium (but I do not recommend going there) and close to the bus stop.
Cons: no Russian-speaking staff, a lot of cockroaches, no discos, it's time to repair the main building, zero animation
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Тамара Захарова
Level 28 Local Expert
August 10
A gorgeous beach covers almost everything, but it is impossible to ignore the numerous nuances. Briefly about the disadvantages: tired rooms, poor room cleaning, insects in the room (ignoring requests for processing by hotel staff), eternal demagnetization of cards, lack of air conditioning in the lobby, weak air conditioning in the restaurant, lack of bottled water (gas/gasless), lack of dry cleaning, dilapidated bed linen in the rooms, inconvenient schedule gym and tennis court work (no scales). Briefly about the advantages: a stunningly beautiful beach with good infrastructure (catamarans, activities, etc., etc., a good selection of food in the restaurant, especially fruits, friendly staff, green area, the fact that there is a good massage therapist at the hotel. The disadvantages, unfortunately, overlap, but, as those who are not the first time in Cuba say, other hotels are much worse. We will not choose this hotel next time. The price / quality does not correspond absolutely.
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Татьяна Ф.
Level 5 Local Expert
May 29
A vacation is something that we can prepare for for a long time and diligently by reading reviews about the resorts themselves, travel agencies that can send us there and, of course, about the hotels in which we plan to live throughout the holidays. This is the hotel we chose thanks to the reviews, thank you all for writing reality! So, having visited this island for the first time, I will say that this is love!
We settled in immediately upon arrival, super, without delay, without additional charges, attentive attitude!
Excellent service, always ready to help. Daily cleaning, everything is clean, water, air conditioning, iron, hair dryer - well, everything is there!
Food-thanks, everything is there. Very tasty eggs) meat. fruits papaya, pineapple, watermelon; sweets!
Special respect to all the musicians who sing, play, and stand firm in the heat every day! A low bow. Yes, they may not listen to you, but they notice you!)
Daily animation, performances, also at a high level! All the characters are bright and funny!
And of course I love an active lifestyle. This is volleyball, aqua aerobics, and everything that sets life in motion is mine! Beach volleyball is also my love, special thanks to Jaime, thank you that the ball was very good, for your daily games!!!
People, get active, help the animation, they are trying very hard for everyone!
Extraordinary beauty throughout the territory! In general, I will stop, because for once in my life, I need to stay in Cuba. I want to come back)))
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Карина Зыкина
Level 3 Local Expert
September 21
Great hotel. The rooms are clean. There is enough food. There are plenty to choose from. There are no eggs or milk. The ocean is just a fairy tale. People are cool. If you are used to the service and want to be licked, then you are not going to Cuba. Let's go back again.
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Юлия Гегеня
Level 5 Local Expert
April 15
I liked the food very much, there was a lot of it. There were a lot of vegetables, fruits, meat, sweets. There are 4 (maybe more) bars on site where you can get a cocktail. The staff is friendly and courteous. The beach is clean, there were enough sun loungers, the beach workers help to drag them where they need to be. The animation was at a high level: there was constant music, dancing on the beach, by the pool, near the restaurant, even a rock band once performed. You can relax with children.
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Максим Горд
Level 10 Local Expert
June 8
Awesome The best hotel!! I recommend it to everyone!
The best service! The best staff! Nature, ocean, beach!!! To all, to all, to all, a huge thank you for this happiness!!!!
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Светлана
Level 5 Local Expert
October 23, 2023
The hotel is in the middle of the peninsula. I don't know which rooms are in the main building. The rooms in the bungalows are very spacious. The air conditioner worked perfectly. Of course, the plumbing is experienced. But nothing flowed. There was no smell of sewage. Huge balcony. We had a coffee maker in our room. Take filters just in case you want to make yourself a coffee before breakfast in the morning. But it's not in every room. The beach is great. No bags, bottles and plastic cups in the sea. Umbrellas are large. Towels are given out. The sea is just a fairy tale. Kitchen... You won't starve to death for sure. Fish. Pork. Chicken. Always. We had cucumber and avocado season. There is little greenery. Breakfast is normal. Rum by the river. Beer too. The coffee is brewed in bars is good. If you like strong, you should say 2 espressos in one glass. The staff is friendly. And yes. There were no mosquitoes in our hotel. Isolated cases in the evening on the beach, if there is no wind. It is important.
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Дарья Романовская
Level 4 Local Expert
November 3
It's a terrible hotel, you shouldn't come here under any pretext. We had a vacation with parents and children in October 2024. In Cuba for the third time, there is something to compare it with.
The main building is being renovated, it is very noisy. There are cockroaches running around in the dining room! There is very little food. There were no greens at all, there were days when there were no eggs for breakfast, a lot of pasta and rice. The dishes are dirty. Dissatisfied staff creates a type of activity, in fact, a piece of fried meat or fish can be waited for half an hour. The fruits are green and tasteless.
One day, I witnessed an outrageous case. The cook brought several pieces of cheese in his own hand and disdainfully threw them on the common dish. I was speechless when I saw this.
In the toilet in the lobby (the business card of the hotel!) the toilet flushing buttons are broken, there is no soap and toilet paper.
It is often said at the bar that some of the alcohol has run out.
There is a huge shortage of everything in the hotel, however, it has been repeatedly noticed how the hotel staff go home with huge bags.
The impressions of this hotel for a long time discouraged the desire to return to this country with the most beautiful ocean.
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Ольга Кокоулина
Level 7 Local Expert
March 21
A weak foursome. The room stock is quite old, but the territory is wonderful. The choice of food is sufficient, there is always meat, fish, chicken, and of course eggs))). The staff is very friendly and always attentive to vacationers. None of our requests were ignored
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Константин Чистяков
Level 8 Local Expert
July 18, 2023
Отличный отель, очень зеленый! Были дважды за 2023 год. Ухоженная территория, хорошие номера в виллах. Чистый пляж. Персонал вежливый, стремятся угодить во всем. Еда обычная, как везде на Кубе, но достаточно разнообразная. Есть бар, там всегда вкусный кофе, летом Игристое, зимой белое вина. Есть аля кард рестораны - мясной и рыбный. В пятистах метрах от отеля есть замечательный ресторан на берегу, где за 25$ вам приготовит свежайшего лобстера или ред сниппера. А рядом в баре можно заказать фраппе!
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Михаил Маликов
Level 7 Local Expert
August 29
Beautiful territory, comfortable rooms in bungalows, in the main building I do not recommend, a beautiful beach and the purest and warm blue water of the Atlantic Ocean
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Владимир Егоров
Level 13 Local Expert
December 11, 2023
We had a rest at the hotel at the end of November. I liked everything, it was quiet and peaceful. The hotel is suitable for family holidays. 2 pools: one adult is divided into two parts with a depth of 1.2 m and 1.5 m. there is also a small children's pool for toddlers. There are bars throughout the territory. Daily evening program and live music. The food in the restaurant is average, but it's all over Cuba in general.
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Надежда
Level 9 Local Expert
March 5
We had a vacation in CUBA for the first time. 10 days is definitely not enough!
From February 21 to March 4.
We got into a cyclone. The first days were a bit cold.
In the evening, some even wore jackets. The water in the ocean is +24. We swam. We were fine, but the locals looked at us like fools)))) For them, it's icy.
We chose a hotel from several suggested options by a tour operator (according to the reviews of tourists vacationing there who bought a tour from them). We stopped there. We were warned right away: Everything is included in Cuba is not the same as in Turkey, but we were promised that we would not starve. We have never regretted our choice, although after buying the tour we read many contradictory reviews and there was a fear that the rest would be spoiled.
In vain! There is a lot of food, different, but for the unassuming public - everything is as simple as possible without frills, but the choice is huge - pork, chicken, like lamb, fish, eggs for breakfast in different variations, side dishes are different, pizza and burgers just cooked with you, pastries, delicious ice cream, yoghurts and juices (I don't like I liked it), there was a poor choice of vegetables and fruits, but there was something. Food is great if you are not a Michelin fan))))
Cocktails are a river, but they don't know how to make them from the word at all. The only tolerable one is sex on the beach. That's it! Even a tip didn't save the situation. And I know a lot about cocktails😎😅 But you can drink.
The room was on the 3rd floor. It requires repair, but nothing falls apart, does not fall off, does not leak.
The room has an iron, ironing board, hair dryer. There is always hot water, but the pressure is not very high.
A desk with a lamp, a TV (2 Russian channels), but we turned it on 1 time on the day of arrival. Then it was not up to him. A table with 2 chairs, a chest of drawers, a wardrobe. A large balcony with a table and a chair))
The water was replenished every morning.
Towels were changed.
Beach tickets were issued by token. They changed it without any problems. The main thing is that there are no power outages. Therefore, after the beach, it is better to immediately change to clean ones.
About the animation...For pensioners)))))
The staff speaks Russian piece by piece) Everyone is friendly, smiling.
There are 2 on-site restaurants that can be visited 1 time during your vacation. My opinion is that it's not worth it)))) Don't waste your time. Pathetic semblance of Japanese and local Cuban. And Cuban cuisine is a separate kind of art🤦♀️😅 In general, we went to the dining room to "catch up", because we practically did not eat there🙈
Overall, the hotel is very good. The territory is clean, well-groomed, and according to the hotel guide, it is the best on the coast in terms of the amount of greenery. He's really all green.
There were mosquitoes in the evening. When they forgot to splash, everyone went bitten.
The beach is clean and it is perfect. The water is the purest. The sand is snow-white. The picture is like from paradise😍
The animation sucks, really🤣
I would like the sounds of salsa, bachata, local Cuban dances...but the expectations did not match the reality.
On the beach there are catamarans, saps, canoes (or whatever they call these boats with oars). Volleyball.
It seems that even half an hour of free swimming is possible for vacationers at the hotel.
The store at the hotel is expensive. It is better to go to the center of Varadero.
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Мария К.
Level 5 Local Expert
August 12
The ocean is of course something incredible!!!
The rest is of course tin, dirt, humidity and mold in the rooms, cockroaches walked everywhere in the dining room, on the tables, on the food, by the way, everything is very bad with food, too, and this is provided that I am not a fan of food so that I can not live without it))) but anyway, I want to eat, and especially fruits, and we hardly saw them either
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Сергей Степанов
Level 15 Local Expert
August 30
If you are going for a clear ocean, white sand. This way for you. But the rooms are worn, but taking into account the circumstances of the norms. Friendly staff. The kitchen menu is quite diverse.
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Татьяна К.
Level 3 Local Expert
March 18
The food is great. The staff is friendly. The service is good. The beach is large, white sand, the ocean is excellent and clean. The rooms are clean and spacious. Drinks are on top. We had a great rest!
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Артем Г.
Level 9 Local Expert
June 2
The service is adequate, the staff is normal. It won't be very good for the fastidious, but you definitely won't be hungry. It is convenient that there is a night dinner
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Дмитрий Игоревич
Level 17 Local Expert
November 29, 2023
A great hotel for your money. A gorgeous beach, a wide line and snow-white sand. The rest is measured, to some extent calm. Almost every evening there is animation in the form of a show . The food is also not bad. Nearby there is a dolphinarium within walking distance. You can go to the bridge and watch dolphins )
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Дмитрий
Level 12 Local Expert
April 8
The staff is friendly, the room stock is tired. The kitchen is modest, but you can always choose something. The beach is cool, there is a dolphinarium nearby. If you pull up the cleaning and the repairman in places, it will be a great hotel.
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Люба Данилина
Level 10 Local Expert
May 18
The beach is gorgeous with an ocean. The area is nice, green and clean. There are nuances on food and drinks in different bars, the drinks are the best in the lobby. The room stock is not bad.
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елена алтухова
Level 9 Local Expert
April 23
I really want to come back))) We were a very friendly company 3 years ago!!! the hotel itself is good, the cuisine is so-so, but the emotions of rest and company overshadowed everything! and very cheerful staff, open smiles😄
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Олег Маслов
Level 6 Local Expert
May 7
Recently from this hotel, I liked it! It's worth the money, I advise you to take a bungalow, because the rooms in the main building are tired) otherwise, everything is decent! A magnificent beach , well-groomed territory , friendly staff ! So I advise you , there are probably better offers for Cuba , I haven 't seen it myself , but there are definitely worse ones , tourists told me . Therefore, I boldly recommend this hotel, you will not regret it
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Максим Посаженников
Level 10 Local Expert
October 27
Great hotel! A gorgeous beach area on the shore of the bay, the best of all hotels (we walked along the shore to the very end).
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Марина Влади
Level 10 Local Expert
May 29
A gorgeous beach, a good pool, despite the problems with food in Cuba, we were more or less satisfied with the choice of food in this hotel
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Дмитрий Галкин
Level 13 Local Expert
June 7
The food is good! The ocean is great! There are tropical cockroaches in the rooms (4 cm). There are ordinary people in the restaurant. The staff is good, the reception is slow
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Анастия Чина
Level 5 Local Expert
January 11
I would like to thank the hotel for traveling with a young man and liked the attitude and attentiveness!! Of course , the bath could have been washed , but it did not spoil our rest . The ocean was clean , the sun was but the rain was collected and the fog was amazing !!! The crocodile tour is amazing!!!we even ate them!! It was very tasty and interesting!!! We held them and stroked them ☺️The photos are crazy 😇 it was the best vacation in a long time !! Thanks to the Tainos Hotel!!! A separate respect to the ocean!!!
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елизавета черданцева
Level 3 Local Expert
November 14, 2023
And so I visited with everything recently in this hotel , from the advantages of cleanliness, green territory.Of the big disadvantages , terrible food , water , animation .I was in wild terror for three days (the child too (groundhog day, boredom, the hotel was half occupied and it is clear why, the main building needs repair.the bungalow is normal,the dining room, as soon as I went there, the smell made me feel sick, poor ventilation,air conditioners, old stoves …You 've ruined my vacation !and most importantly, we never saw seafood, we had to take a yacht and sail into the open ocean, and the juice invite just add water shocked (((..sad and very sad!
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SWAN E.
Level 11 Local Expert
January 18
A wonderful hotel. We lived in it for 21 days. The beach is gorgeous, the food is excellent, the drinks are delicious. The staff is polite and friendly. If we return to Cuba, we will definitely go to Iberostar Tainos.
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Alexander Zubanov
Level 5 Local Expert
February 21
The territory is off-set, very pleasant, the food is off-set, every day there is always some kind of animation here and there. There are Russian-speaking staff at the reception. The room service seemed to be so-so problematic, towels are not changed every day, the lack of a brush, the interior is tired, drinks are heavy (the closer to the sea the stronger)
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176049 Ампилогова
Level 20 Local Expert
March 8
Gorgeous ocean and beach
The food is so-so. The service is not very good.
Animation is 3 with a minus . The rooms are relatively new. The pool is not big. The territory is not large
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Рустам Гизетдинов
Level 15 Local Expert
February 29
Everything is for tips ... absolutely everything that a normal tourist should receive in his package. Do not tip, there may not be something for you in the bar, or there will be, but the portion will be minimal. The Canadians have fed them so much with their Canadian dollars that they are ready to sell their soul to them. The attitude towards Russians is colder. Sometimes it was even unpleasant to sit and wait for the waiter to spread out for a dollar in front of another Canadian.
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Венера Тимербулатова
Level 3 Local Expert
December 22, 2023
We had a rest in late November and early December, I really liked it. We chose the hotel on the advice of the tour operator and did not regret it.Everything is on the level:food, entertainment, rooms., just didn't notice the flaws. It all depends on your mood..On excursions, if you take it from a tour operator, then the calculation is in euros, it is better to take euros and dollars with you.I recommend this hotel
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Сергей Михайлович Ермоленко
Level 13 Local Expert
November 8, 2023
Very quiet and cozy hotel. Nice staff, everyone smiles, says hello. I put 4 stars for food, there were not enough elementary greens, vegetables. Overall very good. The beach is clean, white sand, does not heat up in the heat.
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Елена
Level 13 Local Expert
December 23, 2023
Nice hotel. Beautiful territory. The food is not very diverse, but delicious. The staff is very friendly. The price -quality corresponds. I recommend
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Виктор
Level 14 Local Expert
November 8, 2023
I would put it perfectly, because in general
I liked everything: service, room cleaning, territory, beach, but the big fat minus is mediocre food. Most cooks, unfortunately, do not know how to cook at all and stew quite normal foods, well, there were not enough vegetables, salads and greens.
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Инкогнито 9318
Level 2 Local Expert
July 24
Nice place, great beach. We took a bungalow, the food is modest, but you will not stay hungry.
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Dmitry Kirillov
Level 9 Local Expert
July 20
A very pleasant green hotel with a super beach and good food 👍
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Olga
Level 8 Local Expert
January 20
I must say this hotel is super! There are a few unpleasant moments, but you will like it! We've been to two Varadero hotels and I want to give you some advice!! Don't believe the photos from the site! Choose hotels in the middle of the island and pay special attention to the beach and the quality of the territory, it should be spacious and not swampy, otherwise you will feed mosquitoes)))!
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Сергей Мымриков
Level 4 Local Expert
February 5
Cuba .....
Rum, cigars and the Caribbean Sea))))
A certain flavor
Great beach, excellent bars
Not a bad kitchen
Overall solid 4
Твердая 4. Проживание в бунгало, обслуживание на 3ку, нужно организовать персонал самостоятельно. Еда скудная, ассортимент не велик, НО голодом не оставлять. Персонал молодцы, чаявые рулят)). Пляж на 4ку, ОКЕАН всё прощает, ради этого нужно лететь 14 часов.
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Евгений Казаков
Level 11 Local Expert
October 9, 2023
A gorgeous beach and ocean, the territory is beautiful, the food is not bad, drink alcohol, the room is so-so, in terms of the bathroom, the toilet did not work well. The staff is generally friendly. But the beach is the most untidy of all that I have seen on the coast, in other hotels the sun beds are folded, there is no garbage, in Tainos everything is much worse for some reason.
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Александр Кабанов
Level 7 Local Expert
June 14
If you have high expectations from Cuba, then it will not suit you, but it was quite normal for us! Rum is delicious🙂and there is a lot of it🙂