26.07-29.07 we were on the Minsk-Riga-Jurmala tour with our daughter. We were satisfied with the trip. Comfortable bus, fast border crossing. The guide Andrey charmed us. Special thanks to the senior of the group, Julia. All the issues that arose were resolved quickly and clearly on her part. The driver Pavel is a pro in his field. Thanks to him, the road was,, good riddance,,. I recommend. Valeria is a coward. denisova tatyana.
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Vika Vlasova
Level 3 Local Expert
August 17, 2023
Finally, there was time for a review. We arrived from a Greece-Turkey trip. So let's get started. Let me explain right away - Ictours has nothing to do with the organization of the tour, they are just sellers (read intermediaries). The organizer of almost all bus tours is Belturist Polska. At the initial stages, Ictours behaves extremely professionally - instant communication from the order, visa and information on departure. Well, then you do it yourself. You can complain to them, of course, but you will not solve anything and there is no question of any compensation. Well, actually, about the tour. We left earlier than planned, and it turned out to be an overnight transfer. Well, come on. Lithuania customs, passed, went to the EU. The first night in the Czech Republic. 2 a.m. We are the only ones from the whole bus - a family of 2 adults and a child of 8 years old (although there were families of 3 people) we are checking in..... Tadam to the student dormitory, the rest to the hotel. A question for the maintainer?????? Answer: I'm not settling you, I don't know anything. But I called a friend from the reception, they moved the THREE of us to a 2-bed room. To clarify: the child is 8, 1.5 m tall and 36 kg in weight. It's not like a very small guy. There was no discount for the child initially, i.e. the cost of the tour is the same for the WHOLE family. They wrote to the agency in the morning, they wrote - we'll figure it out - and they're still sorting it out. Well, let's move on. I will not write about a bunch of customs and related hemorrhoids, because this is not particularly relevant to the agency. We arrived in Greece. Paralia Katerini. We move into, so to speak, the Glaros apartments. People, do not confuse us with Villa Glaros, because these are generally different things. So, the Glaros we found ourselves in is, in fact, a Crimean parcel. A room with a small kitchen area, a standard balcony, a shared shower with toilet without any shower curtains. There are no towels, take your own, 3 pieces of soap, take out the garbage yourself, there is no cleaning AT ALL. Air conditioning - 5 euros/day. Download the application "universal remote control for air conditioning" - everything works fine. For the money that the owner of these numbers takes, you could find something better. My rating of these rooms (I can't even name a hotel or apartment) is solid 2. Everything is OK in Greece, do not translate the price tag to our proteins - and there will be happiness. The sea is gorgeous. The sun beds all belong to cafes, you need to order something. They write that the minimum is 5 euros per person, but they do not find fault. We took pepsi and water for the whole day - no one really cared. Well, then Turkey and Romania went. Don't expect any special excursions - gallop after the guide, and then entertain yourself. By the way, I forgot about the tour in Budapest. Cool - 20 minutes by bus in the rain, fun for 60 euros per person😁
This is trash, of course. 20 euros on the Danube with champagne is worth the money, so I advise you, it's very beautiful. The tour is hard, but we immediately had an idea what we were signing up for... the organization is lame, that's for sure. The accompanying person must resolve ALL issues throughout the tour. We have already traveled, there is something to compare it with. Maybe I missed something, well, okay. All the information above will be useful to someone
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Марта Латышева
Level 3 Local Expert
May 3, 2023
We booked A Riga-Jurmala Tour. At the conclusion of the contract, no one told us that this tour was a combined one, that is, we were simply hooked up to another travel agency, which did not care about tourists who did not sign the contract through them.
There were many questions to the maintainer, who behaved so boorishly that words cannot convey the organizational aspects. When, upon arrival, I called IC Tour and told a number of ugly situations, they replied well, it happens, in general it is Vladislav's escort.tour, you can write a review on them, there are no complaints against us. Of course, I apologize, but we signed an agreement with IC Tour, they should be responsible for the declared tour, and not throw it to a third-party organization. I will never trust the organization of an IC Tour vacation again!!!!
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Елена
Level 5 Local Expert
November 1, 2022
I do not recommend this agency. The manager provided incorrect, inaccurate information for us, which had to be rechecked 100 times. And indeed there were mistakes in the answers.
They did not share any nuances and details of the tour with us and did not offer anything. We got the worst seats on the bus - in the gallery.
Instead of getting prompt answers, they faced manipulation and incompetence.
As a result, we lost a lot of nerves, money and time. The overall impression of the tour was ruined because of the agency.
We regret that we applied.
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Алексей К.
Level 2 Local Expert
September 23, 2022
A very bad agency. When buying a tour, they provide one information, but in fact it turns out to be completely different. 2 night crossings were promised, in fact it turned out to be 5. The worst seats on the bus go to the agency, perhaps they are given with an additional one. a discount. It is better to look for direct tour organizers and contact them.
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Пашка Костюк
Level 3 Local Expert
September 27, 2021
Wonderful, friendly staff, picked up the tour on Viber, arranged it at the agreed time. The trip was held at the highest level. All the agreed details were fulfilled. We went to Kemer, Turkey. 09/20/2021-09/27/2021. Thank you very much, now we will always work with you🤗
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Irina
Level 16 Local Expert
August 29, 2022
Organization of tours at the level: if you need, then you call yourself, specify yourself, organize yourself. They don't always pick up the phone, they don't call back.
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Anonymous review
February 24, 2020
I would like to express my deep gratitude to the IC Tours team for their high professionalism in the selection of the tour and its organization. I went to the Dominican Republic in January. I was very pleased with the trip. I really liked the hotel and the place. Thank you.
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MersiShop
Level 4 Local Expert
November 10, 2018
We visited this organization on recommendation. Our friends went on a tour to Turkey with the help of the IsTours tour company and were very pleased with the selection of the tour. The managers told us about all possible problems that may arise during your stay in another country and suggested how to avoid this. After all, everything happens in life. They also helped us a lot with the selection of the tour. This year we went to Spain in the Costa Dorado. The main criterion of our tour was a gentle entrance into the water, not every tour company could tell us where there is such a descent. It seems to me that a lot of work is needed for this. My wife is very afraid of depth. The hotel was picked up by a very good Best SOL Door in the suburb of Salou. During our stay, they asked us how our vacation was going. Thank you for your care and a well-chosen tour. I didn't think that such a young organization would have such a lot of experience. For the next round to YOU.
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Натик
Level 3 Local Expert
November 16, 2020
Thanks a lot to the IC Tours team. It was a pleasure working with you. The vacation in Egypt was unforgettable. We will come to you again and will advise you.
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Саша Солнце
Level 11 Local Expert
October 29, 2019
we picked up a good tour at the right time and on our budget. we were completely satisfied with the rest. the agency itself consulted, advised, and processed everything quickly.
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Alena Ananich
Level 7 Local Expert
March 23, 2019
I was very pleased with the work of IC-Tours! Egypt March 2019 vacation was a success thanks to this tour company! The selection of the tour, the cost, the organization of a transfer to Boryspil and back, airfare, insurance and always in touch before arriving home! So if you want to relax without any problems, then only here for the tour! I recommend it to everyone! Thanks for the rest!
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Егор Володько
Level 3 Local Expert
March 3, 2019
We flew with a girl from this company on vacation to Vietnam. We were a little worried about hotels in this country. But the guys picked up a very good option for reasonable money. We will contact you again!
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Dar
Level 5 Local Expert
November 1, 2019
For the last couple of years, we have been flying on vacation only through this company.