IDBank Kentron branch

4.1

131 rating

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Артем Седов

Level 5 Local Expert

Good bank, with a lucrative idPay service for money transfers to and from Russia. I have a good experience with this bank for 1.5 years so far. If any issues arise with any of the banking services on offer, they are quickly resolved. I recommend idBank to anyone looking for a reliable bank for personal financial needs 🙂🤝

Avadh R.

Level 5 Local Expert

One of the best banks in Armenia

Дмитрий Doc

Level 8 Local Expert

Very slooooooooooóoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooow

Marina

Level 22 Local Expert

The queues are long, of course, but the issues are resolved quickly, and they always try to help. The location is convenient and there is a place to wait inside.

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Ирина Л.

Level 3 Local Expert

The most disgusting bank! I don't recommend it to anyone! Applications are constantly hanging, and no one is responding to support. The hotline is paid! No one is trying to help you as a client, although everyone in the office is clapping their big eyes and smiling sweetly, in fact - zero help, false information, terrible service.

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Julio Cox

Level 7 Local Expert

Access to your personal account cannot be restored. To do this, you need to call the call center, but it is not possible to get through. They promise to call back at 11 p.m., sometimes they ring a little earlier, exactly 1 ring, "like they called back, but you didn't pick up." I feel cheated. They can't help in the office, only through the call center. In short, they should not be trusted with their money. It's funny that they position themselves as digital. The calculator in the phone is more technologically advanced than their application. I don't recommend it.

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Арутюн Элибекян

Level 8 Local Expert

The worst bank in the territory of not only Armenia, but also the entire CIS. When opening a debit card, it is more difficult than in some banks to take out a mortgage. 0 stars out of 100, I do not recommend it!!!

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Данил Смирнов

Level 2 Local Expert

I went to apply for a bank card, but they refused to issue it to me, since I am Russian, although I had all the documents for issuing the card, I went to another branch on Komitas Street and the card was issued to me there without any problems.

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Влад П.

Level 7 Local Expert

This is the most disgusting bank for foreign citizens. Even if you are a resident, they will not consider you a resident. I asked the manager openly why you don't consider me a resident contrary to my official status and the manager said, "Well, other banks can do that too." But others don't take 100k per year The support is very low. They can simply drop the support call several times.

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Анастасия

Level 4 Local Expert

This is terrible, they do not explain anything, the bank's application is not theirs, the password does not fit, it is impossible to get through to idram itself and the bank does not help. I wanted to close my account with this bank on the very first day of receiving the card. Thanks!

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Михаил

Level 6 Local Expert

Good bank, low fees. Decent banking, compared to other banks. Fast transfers.

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Никита Петров

Level 11 Local Expert

I stood in line for an hour to open the card. I had all the documents with me. When it was my turn, I was told that it was impossible to open the card at the branch. You must first submit an application on the website. Terrible service. Then why do we need a separation?? I came to the bank and I can't open the card.

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Sona Hakobyan

Level 3 Local Expert

The worst service and the most unsafe bank for customers. I am generally silent about the application (idram), I do not recommend the services of this bank to anyone since they are unable to save your personal data.

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karine k.

Level 2 Local Expert

Terrible service!!! All SWIFT transfers of my personal money to my personal account in another country are rejected without explanation. Tech support is not working at all.

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Вадим

Level 16 Local Expert

Excellent staff. Very customer-oriented! It's nice when the Bank values it!

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Роман

Level 3 Local Expert

The best bank in Armenia. The girls patiently helped me solve my problem in the office on Severny Prospekt 6 for 2 weeks. I am surprised by the desire of employees to work professionally.

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Sergei Foster

Level 11 Local Expert

for some reason, they issued an offer and a card for a Russian passport, but they agreed to issue the card only for a foreign country due to the fact that they filled out everything for a Russian passport, I had to go to the bank a second time to put down the expiration date, because otherwise there is no sense from the application - it just pours errors "update passport data"

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Amina Magomedova

Level 10 Local Expert

The bank's office is very beautiful and new, the staff is friendly and welcoming, but they do not always know all the nuances and may contradict each other, so it is better to clarify the information several times.

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Михаил Яковлев

Level 5 Local Expert

Wasted a lot of time to get to the center They could not transfer money to us, explaining this by the fact that the transfer system is malfunctioning, while we did not hear any regrets or apologies, we just said: "Come back tomorrow."

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Антон

Level 8 Local Expert

ID Bank has an application, and that's where the advantages end. Queues are unimaginably long: waiting for more than an hour is within the norm, the application may stop working the next day and employees will switch you between Idram and the bank itself. And so it is in every office, including the central one. In the office, visitors are served by a single employee from six windows. And you can't even call additional ones in any way, you can even call at the checkout in stores. But at least there is a cafe in the central one, you can wait out comfortably.

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Suren Khechoyan

Level 4 Local Expert

I came to withdraw the card, I am satisfied. Those who complain that they did not apologize: That's bullshit. They do their job. And they do it efficiently. I like

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Level 24 Local Expert

It is especially convenient that there is a cafe on the ground floor.

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Мария

Level 12 Local Expert

We went to change money, the exchange office did not work. There are terminals at the entrance where you can make an exchange. A very nice girl helped.

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Артем Нагорнов

Level 16 Local Expert

A great branch. Fast service

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Level 14 Local Expert

Convenient location, but you're waiting a long time.

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Артурос А.

Level 5 Local Expert

I have not seen a more disgusting bank, the most incompetent employees, you ask a question, they answer then it turns out everything is different, I will file a complaint against them

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Эллина Гросс

Level 8 Local Expert

Pleasant, courteous staff. Bankers are very responsive

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Роман Хастьян

Level 7 Local Expert

Employees do not always know their bank's products.

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Anton Rud

Level 12 Local Expert

Lovely office, convenient opening hours, spacious, service standards

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Armyanoman

Level 19 Local Expert

I don't know why everyone is scolding, it's quite a decent bank. The queue for the case, again, sign up remotely and you will be happy.

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David Hakobyan

Level 9 Local Expert

Beautiful office and good service

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Владислав Путинцев

Level 3 Local Expert

They work very, very slowly. Bad.

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Сергей Воробьёв

Level 13 Local Expert

Pleasant and helpful staff,

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Vahram Yanikyan

Level 2 Local Expert

In fact, I am very unhappy with your service. You are constantly having problems, there are always some problems with your plan. All this is already unbearable. At the most ordinary moment when a payment or transfer is required, there has never been a case where I have not opened your program in my heart. I haven't kept a lot of money on your card or in your accounts for a long time. I think I will completely stop using your bank. Very poor service, unfair. But do you charge a service fee in good faith? The first quarter of the 21st century has passed, are you still in the 90s?

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Сергей Козачков

Level 9 Local Expert

The bank is mainly for the citizens of the Republic of Armenia.

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ЭДУАРД ОГАНЕСОВ

Level 4 Local Expert

The most terrible service!!!!!

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Mari Muradian

Level 3 Local Expert

a very bad bank...they do not answer any calls or regular transfers, I am already tired of your bank, I will definitely change 🤢Sundays are not open որ that all banks are open at least half a day

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Андрей

Level 19 Local Expert

good service. A cafe combined with a bank branch

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Ashot Hambardzumyan

Level 4 Local Expert

An irresponsible bank

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Dmitry

Level 6 Local Expert

You have to try hard to make the service so slow.

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Mausi Mausi

Level 4 Local Expert

Very slowly

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IDBank Kentron branch

41 review