Imereti
Business hours
Closed until 11:00 AM
Directions
Railway Hospital
154 m
126 reviews
April 27
We celebrated the anniversary in this institution. We made a large order for the banquet in advance. When they arrived at the time, the table was already set. And, in principle, that was the end of the service. Drinks, alcohol, we poured ourselves, because, it turns out, this is not included in the service. They also watched the dishes themselves, asked to remove empty plates, replace them with clean ones, and so on. The only thing the waitress sometimes came up to take the trash off the table. And we cleaned the dirty dishes ourselves. When it was time to congratulate the hero of the day, she asked to take out the cake. So they took it out in a box and just gave it to us. Neither was cut, the plates were clean, the knife for the cake was given only after contacting the administrator. When the guests left, we asked for the dishes to pick up the rest of the food, so they gave out the bags simply and we shifted everything ourselves. In general, the level of service is a collective farm. Customer focus is at zero. It is necessary to constantly catch the waiter and do his work for him + also pay 10% for the service. Although it is only to take out the dish from the service.
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December 10, 2023
Great cafe. The music is incendiary, the cuisine is very, very tasty. It's a great place to relax with a company. The service is super. Very sociable people work) kebab top) portions are large)
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December 31, 2023
I booked a table and a karaoke booth a week in advance, paying an advance payment, a deposit for my birthday! At karaoke, after we were told that the payment was hourly, we naturally refused, after we approached the administration, to this rude woman, to the question, where is our table? She replied that there were no places! At least I returned the prepayment! It was raining that day on December 27th, the mood was specifically spoiled! It's good that the Grand Otan restaurant turned out to be nearby, and we went there, the girl Rosa greeted us warmly, the food was delicious, the dance floor, the presenter congratulated me, which I did not expect in any way! Thanks to the management and maintenance staff!
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