Imperia Shin
93 reviews
February 10
Not the most polite staff. Usually, rather harsh men work at tire repair, but here it feels like a slight dislike. I had to stop by to do simple jobs, so I can't judge the full service. As for sales and so on, I can't assess it objectively. But the employee who performed the installation work was clearly not happy about my visit. Maybe it was a coincidence. However, this is a service. I didn't have to wait for the time, I was the only customer at that time. The work has been completed in full. But I watched the process and it was clear from an unprofessional look that the employee was not very protective of my car. I threw the bolts as they were, inserted the wrench carelessly, without fear of damaging the coating of the discs.
To summarize, I want to say that the work is being done as expected, but the attitude is poor in detail. If you regret your car, ask to be careful. There are also several tire shops nearby, maybe they have a different approach.
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February 19
good evening...If it would be possible to give a minus 1 rating, then I would...I'll start with the main thing. I ordered disks and tires from this company for a total of 1,165 units. I specified all disk sizes...accurate to the millimeter ....it didn't arrive at all......I definitely specified the year of production for the tires (this is important to me) 3 wheels arrived in 2023 and 1 in 2024 .....it's not real to get through on the phones (more precisely, it's not real until the money is paid) then forget it. You will not receive a cash receipt.They don't have any discs or tires...all photos are copied from other sites. if they promise to deliver in 5 days, then multiply by at least 2 (in my case by 3).The issue has not been resolved at the moment...They don't get in touch, they don't pick up the phone..
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December 17, 2024
I do not recommend this office. ..in August, we ordered discs. The correspondence was conducted , they said they were going , as a result , they waited two months . Every time we referred, we will find out information about your order and call you back, but we never called back, we had to call ourselves, then they answered. The staff is not competent . The employee Sergey did not pick up the phone . Every time we found out where our order was . As a result, they didn't even make it , maybe the SERVICE DIDN 'T HAVE ENOUGH MONEY TO MAKE IT ???? It was just lucky that there was no prepayment .. . So the winter would have passed and there would have been no disks . I do not advise you to contact us here ... Save your time
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3
November 27, 2024
I refueled the air conditioning system. The work of the master is fast. According to the choice of tires: on the eve of tire changes, only one option of the desired type-size was available or offered, although the site indicates "in stock" many times more
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1
November 23, 2024
A competent manager, thank him very much, suggested which tires are better to take and the tire service itself is also very good.They work quickly and accurately!
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April 15
Sharashkin's office. The staff is behaving like cattle! Communication with these people takes you back to the Middle Ages. I do not advise you to deal with the purchase of tires and rims. And at work, they show themselves from the ideal side only on social networks.
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December 18, 2024
I tried to order discs through kufar, I did not go to the site .... The price is 2500 rubles per set, well, not a little.
They bent 2800 rubles with delivery to Minsk, when asked why 300 rubles were delivered to Minsk, they say the disks were given away)))
I decided not to contact this organization.
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3
December 17, 2024
I ordered discs from them, they said that they had ordered, I waited two months, everyone said we would call you back as soon as they arrived. As a result, I found the same discs myself on the Internet, the same numbers that were sent to me on the photos of the discs. As a result, I ordered them myself, they have already arrived and came out much cheaper
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2
September 20, 2024
BEWARE of such sellers!!!The story is more than funny. When ordering discs for premium cars (I will not write cars), the manager, when writing to the pre-order, threw out the phrase: where do I need to work to have such a car? ... it's already interesting, doubts about subordination!))) having scolded the leadership of the tire empire, for the incorrectness of the treatment of their employees, he was awarded an apology (for the sake of saving the order). The disks were expected instead of the required 10 days, about 20 days on nerves ... because 100% of the pre-payment was made. And at our request, the set of discs was re-ordered with elongated bolts to the set on our car… And now the most trash!! The discs arrived with grief in half, but without bolts (they replied that they were waiting for admission) in general, for two weeks 4 boxes of junk lay idle... they swore terribly: they did not pick up the phones, and if they did, they fed them breakfast.They will be here soon! As a result, the bolts were thrown in, and as a result, they turned out to be longer than needed, and when screwing them to the discs, they ruined 4 hubs ($ 150 / piece) to our indignation, the answer was: "you hurried us, so we put what we were like" without even warning us... the bottom line of the whole story is this: do you want problems at all stages of cooperation with this office? I personally have NEGATIVITY AND VOMITING from this office
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4
September 9, 2024
I talked with the manager at kufar, they do not give an answer to a specific question about availability, they ask for a phone number, Viber. After refusing to provide a phone number, they stopped responding. That is, if you do not distribute personal data, you are not their client.
I had to wait for the answer for days, my competence leaves much to be desired, I am not satisfied. "if you don't want to receive our mailings, we won't sell them to you," I will leave a comment in MARCH and on the complaint buy with screenshots, perhaps after checking the protection and storage of personal data, processing consents, I will be able to safely provide the seller with my number, without being afraid of calls from scammers later.
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3
March 28
The service was disgusting, I wanted to buy tires, the seller said that they had them in stock and that the car would bring them, waited 2 days, there were no tires, they said they would bring them in a day, only the price was higher, the phones were not answered.
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1
March 22
The discs really pleased me. The quality is excellent. The Pirelli tires were balanced easily, the loads came out in the range of 20-30 grams per wheel.
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March 22
I ordered discs with delivery to another city, everything arrived as it should. Disks are slightly cheaper than in Moscow, I was surprised that we also have them in the Republic of Belarus.
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April 5
Talking on the phone with Artyom at a distance of 700km., and the discs came right up to my car.Thank him very much.He just said there would be (Fire)
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November 13, 2024
They quickly changed their shoes, called beforehand and said that they were changing them on a first-come, first-served basis, plus the sensors were tied quickly! I recommend
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August 15, 2024
I warn all customers about this store, just do not believe a single word, they speak from 3 boxes and do not do anything, followed by not understanding the handset of the phone. Their director is generally like a child, he does not answer the phone. I don't know how else they can stay afloat. It is better to pay 3 kopecks more, but save your nerves. Pass by this desk
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4
April 9
The managers of this eatery absolutely don't care, they don't take phones, they don't want to take orders, they promise to call back within a week.
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July 22, 2024
They compulsively dropped contextual ads for refueling air conditioners for me. He called, drove up, CHECKED THE LEAKPROOFNESS OF the "specialist", said that everything was OK, refueled... I gave 90 rubles (-20% discount for Instagram subscription)... There was enough gas for exactly 2 days... If you have EXTRA money, please contact us...
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3
August 5, 2024
I wanted to buy used tires in the empire on kufor, there was an announcement, I asked how much it cost, the price was called, after 5 days the price increased, they said a fresh year agreed, arrived, turned out to be 2012 tires. In short, be vigilant.AND such SELLERS HAVE A HUGE DISADVANTAGE.
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4
July 28, 2024
I bought CDs from the guys.
There is a choice, they helped me pick it up.Rubber options were provided, everything was put in place promptly.
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2
December 25, 2024
A good choice, I bought rubber here, they advise and advise.
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1
June 4, 2024
I really liked the tire service. It was done quickly and efficiently. I also bought wheels from them . The prices are reasonable and the rubber is what you need
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January 21
All the managers are mad as hell. They are very rude to customers. I don't recommend it.
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March 27, 2023
I applied to the services of this service more than once in the department on Khataevich, I was more than satisfied with the result. The service experience consisted of buying 17 summer tires, 17 winter tires, summer wheels + tires + pressure sensors for 19 wheels. Every time their specialist Sergey worked, he was a very professional person. Each time I helped with the choice of tires, offered several options, and I was always interested in samples of good year, a specific year and production, everything was picked up and consulted. I skated summer and winter 17, I was very satisfied, the tires and service are excellent. I applied six months later for summer discs + tires + pressure sensors under 19 diameter, Sergey picked up everything according to my parameters, brought it faster than competitors and made a discount on discs, pressure sensors and did not take money for their firmware, in total I saved 400p+. Despite the fact that there is a lot of workload during the season, and of course you need to wait until my specific question is resolved - as a result, all the experience of working with Sergey is very positive, I advise all friends to contact him on wheel issues.
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4
1
December 3, 2024
The best place in the city to buy tires and tire repair!
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1
3
November 2, 2023
Qualitatively and quickly, offered several options, made a discount, thanks to Sergey in the store on Rechitsky Ave. 9, for a set of winter for the second car only here.
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2
2
August 18, 2024
Very nice guys, they always help and do their job efficiently. They give recommendations calmly and informatively. Recommend 👍
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April 24, 2023
Responsiveness, efficiency, maximum professionalism. We were passing through, a tire burst on the highway. The wheel is not standard. They found it very quickly, delivered it, quickly changed it and sent it home. Thank you very much. It is immediately obvious that high-class craftsmen are working.
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4
October 6, 2023
I applied by rechetskaya, I did not receive any professional advice, I chose myself based on knowledge from the Internet, after their tire repair there was no balancing, the valves were not changed to new ones, they also slipped a marriage.on return, they did not dispute it, they changed it to another tire, but they did the meanness, went home and an hour later the wheel was flattened, as it turned out, the spool was pressed in, I do not believe in accidents, I do not advise dealing with them
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4
1
April 6
I bought the discs, everything is great, they were sent without any prepayment.
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December 15, 2023
An extremely unreliable store, I found tires, 20 pieces are shown on the website, I write, there is no answer, I call - oh, they have already disassembled, take others.
a typical scheme is to show a popular product, and then try to sell another one
I highly recommend not using this approach
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4
April 21, 2024
I changed my shoes, only the front wheels were balanced (and then crookedly, I had to redo them), and the rear ones were not even touched. + More expensive than in other places
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1
March 25, 2023
Thank you for the tires, rims, nuts, rings, the beauty turned out to be indescribable)) Thank you for helping to pick up, deliver to Minsk, explained what to pay attention to, during installation, after installation.
The process was not easy and not fast, but most importantly, the result was cool.Thanks!
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4
October 30, 2023
The guys, to put it mildly, make brains: on September 12, I contacted them about buying 20 CDs. I came for a fitting, agreed on the model (according to the availability there were 18 disks), said that we would bring everything. Then some kind of circus begins: no one calls, no one writes, I contact myself, there begins a story with a broken phone - one tells me that first we pay, and then we take it to order, the other, Sergey (I don't know if the director or who he is), tells me that everything is OK, everything we will bring it without any problems, just the operator "not in the subject". Then silence again, I'm trying to find out where the disks are again. The answer is we are taking it. I clarify, "we are definitely taking it, or we are not taking it" - ignore, stupidly do not respond, as well as to the request to pick up from what is available (they wrote that they will look now). Today is October 30th, there is still no answer.
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4
April 6
The best tire service in Gomel
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March 14, 2023
It is impossible to register on the site. Either an incorrect e-mail, or some other crap... And after the registration was miraculously successful with a fictitious soap, because the real one does not accept, he writes an incorrect username and password when logging in to the site... And in general, why do you need some kind of registration in order to get acquainted with the product and prices ..?
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5
1
November 18, 2023
I ordered a set of tires that was available on the website, confirmed the order. They didn't bring me, didn't call me back, didn't tell me anything. The attitude towards customers is disgusting.
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5
November 3, 2024
Terrible service, they work slowly, they skip their friends without waiting in line
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1
April 2, 2023
I made an order online, winter tires before the new year, the price was 99 rubles.
No one called back, no one sent an order to the mailing address.He provided all his details.
I couldn't get through myself, after a couple of weeks the price of a tire on the website was already 125 rubles.
This is not the empire of tires, this is the EMPIRE OF LIES.
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4
2
June 12, 2023
Everything is great! The guys work quickly and efficiently, I buy tires from them, the price is lower than the city..
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4
1
November 11, 2023
Great company!!! I always use their services. The best prices and service. Keep it up.
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1
October 13, 2024
You order some tires, then they call and offer others.
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June 9, 2022
I turned to the store to buy tires, there is a lot written in the online store according to availability. The manager said that in fact there are no tires, and now he will clarify when the tires will be. He promised to call back in a couple of minutes, but he didn't call back after 3 days. I called the store on my own to remind you about the order, they answered again, we'll call you back in a couple of minutes and silence. I highly recommend it, the carelessness is complete
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June 5, 2022
I decided to buy Belshin tires through the website, noticed that there was an increase in price, and in this store they were 90p and in stock, since everywhere they are already more expensive by 10-15p. The order was approved. I dial a day later, they clarify it with me and say we'll call you back now. I can't get through after that. On the trail. I go to the store for tires every day and they tell me that the tires are canceled and they are more expensive. When asked to give the director's number, they politely say "leave me alone", well, you understand. Not a foot in this tire shop and shop
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5
January 15, 2022
Great guys, I stopped by to estimate the disk. Everything was done quickly and efficiently, in addition, we checked the rest of the disks for free. It's a small thing, but it's nice. Money is money, but it's nice when people work hard.
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1
December 30, 2023
A large selection of tires. Polite and professional staff.
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1
November 23, 2023
Competent staff, good equipment, a large selection of tires.
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1
1
January 1
It's too expensive...
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1
March 27
A good store
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March 5, 2022
On March 3, an order was placed for tires, they called me back and confirmed the order. There was a repeat call, due to the fact that prices are changing, I need to pick up the tires by pickup at the old prices. We agreed on March 5th. On March 4, the manager called back and said -you can pick up in Gomel, Khataevich 40A, tires have been delivered, the price is the same. On March 5, upon arrival, I was informed that the price had increased by 13%. No one could explain to me how the price increased overnight. Yes, and payment is exclusively in cash, no cards.
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