The Internet is terrible, the quality of the services provided and the service is even worse! Those. Phone support does not answer questions and does not provide advice. If there are problems related to changing their settings, the answer is "call the wizard, the cost of the call is 200 rubles + 500 rubles setup". The problem is their fault, and the client has to pay for it!
See original · Русский
3
Никас Корона
Level 3 Local Expert
September 15
The worst provider in Donetsk, technical support works from 9 to 5, constant problems with the Internet. Once the specialists said, "We don't know what the problem is."when we lost the Internet
See original · Русский
Spl1t
Level 2 Local Expert
November 13, 2023
Since there is no Barracuda provider on this site, and as it became known that In-lan and Barukkula merged.Then I have something to write about a barracuda that is part of the in-line.Tech. the delay is just terrible, the operator is always busy and you only listen to the answering machine with a terrible melody, even though the answering machine tells you that they will allegedly call you back as the operator will only release you, but this is false.No one will call you back.Well, if you can get through, as I did after 3 hours, then you will be answered that the installation team will arrive it is not clear when, today, tomorrow or in 5 days. They say they are very busy and this is what time you will not call, they will still be busy.Just not that I and people also have work and wait for installers for days, as it is not always possible.If you don't have time to do it in time, then hire additional people.They save on wages and the fact that Internet prices are rising regularly, then this is so.Prices are rising for services and the quality of service is full 0.I do not advise anyone.
See original · Русский
6
Рита Кравцова
Level 3 Local Expert
September 8
The Internet is terrible, the quality of the services provided and the service is even worse! Those. Phone support does not answer questions
, there are no advantages!!!!!
See original · Русский
Юрий Каракулин
Level 2 Local Expert
February 1
If you consider that since December 2023, the Internet has not worked any more than it has, then the provider is just great. Now (early February) it is turned off every day. It seems that the barracuda was absorbed in order to work without competitors. And tech support says that everything is fine with them and suggests restarting the router.
See original · Русский
7
лилия о.
Level 3 Local Expert
January 16
THE HORROR IS TERRIBLE !!!! There is no Internet for a month , only one conversation on the phone , wait ! How long to wait? It 's really been the second month , what 's the attitude towards your subscribers ?
See original · Русский
4
Ирина Щербакова
Level 4 Local Expert
March 13, 2023
Отвратительный провайдер, все время какие-то у них неполадки , служба оповещения не считает нужным работать и вовремя сообщать клиенту об изменениях , за вызов дерут дороже в разы чем Донецкие провайдеры .Качество интернета считай нулевое и обслуживание на том же уровне. Итог - платишь за то,чего нет. Не рекомендую.
8
3
Савелий Т.
Level 2 Local Expert
December 26, 2023
The Internet in the evenings is just terrible, there is also no Internet for 2 weeks, they promise to fix it every day, but in the end only promises, the support is terrible
See original · Русский
3
Xineos Ą.
Level 2 Local Expert
August 18
The worst Internet works worse than if you don't sit under it
See original · Русский
Елена Киценко
Level 2 Local Expert
January 4
The third week there is no Internet, what do you think at all?
See original · Русский
1
Андрей Данилюк
Level 2 Local Expert
January 30
There is no Internet, from the word at all!!!
See original · Русский
1
Маргарита Романова
Level 2 Local Expert
February 5, 2022
Постоянно какие то проблемы! В тех поддержку дозвониться вообще не реально!
7
3
Анна Р.
Level 3 Local Expert
August 11, 2019
Отличный интернет провайдер, хорошая скорость, вежливая техподдержка.
8
14
Алексей Лещёв
Level 6 Local Expert
December 15, 2019
Вечные проблемы с инетом. Поддержка работает только до 18:00.