The store is good, there is a lot of choice. But the consultants' obsession is just annoying. I just went into the store, I want to look at the goods, think about what to take for fitting - 2 girls have already swooped in and were following me. I went to the fitting room - every minute she asked if I had tried it on and if everything fit. This time she already said that she hadn't measured it yet (because she was thinking about 1 thing) and asked not to be disturbed. After leaving the fitting room, they tried to force a bunch more items to buy along the way. There was a desire to "escape quickly." It's horrible. I need another set, but when I remember, the desire to go disappears.

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Волкова Юлия

Level 3 Local Expert

They came to make a refund from another Incanto store, the corset was bought on the same day, in the end they said that you can only return the product at the store where you purchased the product, because the cashier's name is on the receipt, so she should accept the refund, I had to go to the store where you bought the product, but I was able to accept it Only the manager is eligible for a refund. Why then say that the goods can only be accepted by the cashier indicated on the receipt? As a result, it turned out that a corset is considered underwear, although it is an ordinary fabric corset, not like a bodysuit, and it is impossible to make a refund, but why this was not warned in the store where we originally wanted to make a refund is completely unclear. This is the first time that the product cannot be returned at any store in the chain!!!

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16 reviews