Thank you so much, for, I'm not afraid of this word, the frostbitten pigsty and bullying of my mother by the drunken friends of the young driver, provided and covered by the driver of the Brest-Bialystok route, departing 22.30 07/31/2024. Yutong Number BA1606-5.
In general, if you hire drivers, can you somehow let them through the durka? Ask the drivers for cameras from the route, you will discover a lot of interesting things about your driver performers.
In general, for the order - 5, for punctuality - 5, for service - ZERO points, thank you for not beating my mother and one woman with leg health problems from the bus when you forced her to move to the back row to please the drunken friends of the driver. But people are being bullied - my respect.
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Show business's response
Наталья Петриканина
Level 2 Local Expert
September 4
We ordered tickets from Warsaw to Minsk. There were failures when ordering on the site, the money was withdrawn several times. The site barely worked. A call to the operator helped to book a ticket, then the money was refunded, BUT!!! When ordering, we enter citizenship! But it turned out that the carrier does not transport citizens of Ukraine and did not let the bus in! The money was not returned because it was necessary to familiarize yourself on a NON-working website! The infobus operator saw our ticket, she didn't say ANYTHING!! Why sell a ticket to citizens of Ukraine if this carrier is unlucky? Of course, they do not want to return the money! I DO NOT ADVISE cunning extortionists of money IN ANY way!!!!
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Каролина М
Level 10 Local Expert
August 27
This is not the first time I have ordered tickets through this service, it is very convenient and without problems.There is a refund , everything is fine with this too, money is returned to the account very quickly. It is very nice that there is a bonus program and you can use the accumulated bonuses to pay partially or completely for tickets.
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1
Владимир С.
Level 3 Local Expert
June 28
I bought tickets on the infobus website.by on the Brest - Belovezhskaya Pushcha - Brest route. Carrier AP-9 Kamenets. The card payment went through without any problems. Tickets immediately appeared in your personal account. There are no questions about the trip - the bus was comfortable, the driver was polite and professional. I will recommend this company to my friends and will be happy to use its services in the future. Thank you for the great experience and quality service!
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1
Darya V.
Level 3 Local Expert
May 25
We were traveling from Warsaw to Minsk. When we boarded the bus, we were told that the bus was not direct, but with additional points in Bialystok and Lida, which added 4 hours to the trip time. And the trip is not fast enough.
We rode the bus without wc and wi-fi. It is logical that no one will return even a part of the money.
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2
1
Al B
Level 9 Local Expert
July 26
I want to thank the company for its customer orientation, I was refunded 100% of the payment for the tickets of the late bus. During the period of consideration by the carrier, they answered my questions. Well done!
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1
Роман З.
Level 4 Local Expert
June 20
buses go as they want, then they are 2 hours late, then they leave earlier, there is no question of any compensation
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Виктор Д.
Level 5 Local Expert
August 18, 2023
На вашем сайте при поиске расписания убрали остановку Радошковичи ж.д. станцию , показывает при выборе только Раков, из-за этого нельзя посмотреть расписание автобуса, которое меняют постоянно, раньше можно было посмотреть. Поставил четверку, но если не исправите буду снижать оценку
1
Алина Е.
Level 4 Local Expert
November 22, 2023
The bus was supposed to leave at 2.40 from Gomel, arrived at 3.20. minus 8 on the street. No one warned about anything. We waited a long time. Tired. Why did they leave a phone number if no one called or notified. We arrived in Bryansk on time.
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1
Андрей Ф.
Level 2 Local Expert
June 15
The flight was canceled, the money was not returned until he wrote and asked where the money was. In short, such a thing (