Thanks to InterCargo for the car!
In May, I decided to change the car and in June I started calling companies who would be able to bring a new car from China. I decided on the model (Nissan X-Trail), color and the most recent release date.
I considered offers from Westmotors, Multimotors and InterCargo, but in the end I settled on the latter, which I do not regret a day.
Denis, an excellent and caring manager, met me on behalf of the company. I immediately threw off an example of the contract and discussed the terms of delivery. Actually, this is what interested me. The process is standard: we conclude a contract for the selection of a car, the car is located, a video inspection is underway, an invoice is issued and a tedious wait. I paid for myself - I spent about 10 hours. I went to customs 2 times, but if there were no queues by October 1, I could have made it in one.
To summarize: Denis was in touch almost 24/7, the delivery itself was as transparent as possible and, in general, the service was provided at the highest level.
Once again, thanks a lot to Denis for his help at all stages of the process.
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Алла Сидорович
Level 3 Local Expert
October 27
In May 2024, a contract was signed for the purchase of a car from the USA. Manager Vitaly, who carried out the selection and purchase of the car, immediately offered help in purchasing original used car repair parts. This is where the main problem occurred.
Spare parts in the amount of $ 1000 (+ $500 for delivery) were paid in cash to the manager and arrived a month before the car itself in Minsk.
On Vitaly's recommendation, the car was transported to a service station for body repair. After 12 days, the service station employees were notified that out of 4 spare parts (hood, wing, bumper, headlight), 3 parts were defective and it was not possible to install them on the car (the minimum gap between the hood and bumper that could be exposed was 5 cm, and it was easier to leave the native dented wing). In this regard, it was necessary to re-take the bumper and hood in place, only Chinese, and not the declared "original" ones.
They appealed to Vitaly with a demand to return the money in exchange for the spare parts ordered by him, to which the answer was given that they should have immediately looked at the spare parts and refused, and now it's too late.
How they could be considered without the actual presence of a car remains a question in the air. Between the moment of arrival of spare parts and the moment when the service station employees took the car to work - 1.5 months.
In my opinion, Vitaly, a specialist who has been working for several years, should take into account what needs to be done and in what sequence, offering these services, as he put it "out of the kindness of his heart." Also, in the pursuit of additional earnings and attracting customers, do not substitute customers.
A car is not a cheap pleasure and it is unacceptable to throw away $ 1,500, originally budgeted for the car.
When trying to resolve this issue with the company's management, the director said that: "The company is not engaged in the sale and delivery of spare parts, because the manager fulfilled his conditions under the contract. And what the manager personally suggested is not of interest to me."
I suppose such cases as ours are not isolated. Don't fall for the money, take into account someone else's negative experience.
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андрей д.
Level 3 Local Expert
August 20
Hello dear readers. I would like to thank Intercargo company represented by manager Vitaly for his professionalism in selecting a car. Thanks to him, it was possible to realize not only my dream, but also my parents'. We are talking about the purchase of a 2020 Chevrolet maliby car. A new model. The work was done without unnecessary words, clearly, concisely. They picked up a car and transported it to their homeland without worries. They also helped with the repair, I am a delitant in these matters. The manager was always in touch. And one more star, for trust.
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Владислав
Level 3 Local Expert
October 14
Good afternoon! I would like to
thank Inter cargo for the selection and delivery of cars from the USA.Personally, I would like to express my deep gratitude to manager Anrey, who helped us in choosing this car that meets all our requirements. The guys know a lot about this business, I recommend it!
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Den M.
Level 5 Local Expert
April 5
Good time of day. I want to leave a positive review about buying a car from the USA through Intercargo. I liked everything very much, a serious company, a chic office, special thanks to the manager Vitaly, who carried out the selection, purchase and full support of the car until the end of the repair and even after I picked up the car, he still stays in touch! A great specialist, young, educated and competent in all matters. He was always in touch, answered all my questions. The car was purchased within 3 days, it seemed that it was very fast and worth looking at, but Vitaly convinced me that I should take it so as not to "bite my elbows" later, trusted and did not regret it. Thanks Vitaly for convincing me to take this equinox then. In general, I liked everything, for the next car only to Vitaly in Intercargo!
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Андрей Ш.
Level 2 Local Expert
October 8
Good afternoon. I would like to express my gratitude to Inter Cargo for searching for cars in the USA, in particular to Igor, who for 3 months carefully selected cars for my requests. Thanks to Igor's extensive experience, his professionalism, the ability to pick up a car taking into account damage and all sorts of other nuances, my Buick anchor car arrived in Minsk within 1.5 months after paying for the auction. Thanks a lot to Igor and Inter Cargo for their patience and attentiveness to the client and the ability to work with the most demanding customers!
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Оленька Г.
Level 3 Local Expert
April 25
Thanks to Intercargo and our best manager Ekaterina for buying our wonderful car! We are very pleased
with the purchase, because after minimal repairs, there was a difference in the price of a car compared to the RB market by $ 8-9 thousand. Manager Ekaterina is in touch 24/7, answers any questions! It was she who insisted that we take a closer look at this car, because the damage and mileage were minimal from the richest configuration. Intercargo professionals will definitely help you with the purchase of your dream car!!!
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Ilona Matsuyeva
Level 3 Local Expert
February 13
I would like to thank the entire Intercargo team and personally Igor's manager for his work and professionalism. Thanks to the Intercargo company, I bought a cool car from the USA. We bought the car at auction quickly. Delivery did not take more than 3 months, taking into account the fact that there were snowfalls and New Year holidays. The car fully matched the photo from the auction. Igor is always in touch with us 24/7 throughout the entire delivery period, until I received the keys and picked up the car from customs. Thank you so much for your work! I am very pleased.
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Жанна Окоча
Level 3 Local Expert
January 30
Our acquaintance with InterCargo began with the fact that we looked at a typewriter in a group on social networks.We contacted the manager, discussed all the conditions and decided on the purchase.Alexey Babitsky is a professional in his field!The auction took place in an online conference and, which is very cool, was recorded on video and sent to us as a keepsake.The delivery was prompt, although the car was far enough away..Throughout the entire waiting period for delivery, Alexey periodically sent us information about the location and so on of the car.There was no doubt at all about the integrity of the company and the deal as a whole.Now the spouse is planning to buy a car and will apply only to Alexey Babitsky in InterCargo. I'm attaching a photo of my carrot machine.
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Show business's response
Татьяна Т
Level 3 Local Expert
February 21
I first came across the purchase of a car through an auction in the United States in 2024. And my choice fell on the 2019 Chevrolet Equinox.
The previous 2017 Buick Encore car was already purchased on the Belarusian market after repair. That was in 2021.
After a while, I felt some kind of trick… The problem with the headlight started. After all, it was from her side that the blow fell.
When they started examining it, it was all glued together, leaky. It was obvious that a "schoolboy" was working on it. I had to buy a new headlight. The troubles didn't end there. I mean, when you buy an already "repaired" American car that was being prepared for sale and a minimum amount of money was invested in it for repairs, you need to be ready for any "surprises".
Another thing is buying a car through an auction, when you see the full story about the owners, about the maintenance of the car, the real mileage, etc.
Yes, there are always risks! You can also buy a "pig in a poke", but most often this happens when you do it yourself without professionals. To avoid this, I turned to them in the Intercarco company (InterCargo). Igor, the manager, greeted me with a good mood.
It is not the first year that he has been helping Belarusians who do not understand much about the nuances of American auctions and buy good cars at low prices. With his light hand, clean (in terms of biography) and slightly broken cars arrive in Belarus, which are restored here, after which they remain with the owners or are resold on the market.
He is a professional in his field and an expert on cars from the USA knows firsthand how and what is sold at American auctions. Sometimes experience and unlimited access to all kinds of databases (CarFax, Autocheck) (something that ordinary people like Me do not have) allow you to purchase a good copy for ridiculous money with low mileage and savings of 20% compared to the local market price. This is the car that you know about, what happened to it and how repairs will be carried out.
I am not disappointed in my choice. Only original spare parts were bought into the car during the repair! Everything was done with love!
The car's journey from the auction to the container loading site, then to the European port, and from there to Minsk was about two months from 11.11.2023 to 07.01.2024
It was difficult to get rid of the worries…
It is good when there is such a specialist who will explain point by point who to buy from and how to choose. He will participate in the auction himself, calculate the cost of the car and accompany it online up to the Belarusian customs. Of course, there were worries!
These were reasonable risks and a discount of 2-3 thousand dollars compensates for everything!
Although, having felt the difference in price between the "whole" one, already bought on the Belarusian market and a slightly battered car from the USA, he makes a choice in favor of the latter. Anyway, you will know how it was damaged and how it was restored, what spare parts were used, and you will also be sure of the reliability of its mileage and real condition.
THANK YOU VERY MUCH TO THE COMPANY OF INTEREST AND PERSONALLY TO IGOR!!!
I am dumping photos of the car from the auction and after repair.
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Кирюха Ковалёв
Level 3 Local Expert
March 25
Thanks to the intercargo company, especially to the manager Alexandra, for choosing my Jeep Cherokee car. I would like to note an individual, professional approach to the case, the car arrived on time, the cost came out as in the initial calculation, I am 100% satisfied. I recommend intercargo to everyone!
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Ольга Гришкевич
Level 3 Local Expert
February 23
Unfortunately, the process of buying a car turned into hell, without exaggeration. After a thorough initial consultation, where everyone seemed to have heard each other's terms (I will immediately note that the company promises a lot - but only in words, which then mean nothing). We also discussed the average delivery time, we were shown 10 examples with delivery up to 60 days, and the responsibility of the company in case something happens to the car on the way.
What did we get in the end:
-delivery 4.5 months from the date of payment
-a battered side (dents on the wing), although initially, according to all documents, the bumper of the car was torn off and the bottom was damaged.
Now the company refuses to compensate for the damage. What she sent a screenshot of the correspondence from the chat, while they received the information on February 16, and it was announced to us only on February 23.
We were also fined $ 55 for late payment, although we made the payment to the American company on time and provided a supporting document.
Managers can only make empty promises and lie.
It's a shame that such companies still exist. And it's even more frustrating that their clients find themselves in desperate situations, like we are now.
So if you are ready to risk your money and be responsible for everything that you pay a lot of money for, you are here. But I sincerely advise against it.
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Максим К.
Level 3 Local Expert
May 8
We are happy with the purchase. Thanks to the InterCargo campaign, we purchased a Volkswagen Tiguan 2020 with a mileage of 70,000 km. Special thanks to Manager Pavel for the patience and professionalism provided during the entire journey of the car, including customs clearance. I didn't find any disadvantages.Thank you.
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Nick O'brien
Level 4 Local Expert
January 25
My impression of working with this company is extremely positive, and I have already turned to their services more than once. The company's team demonstrates willingness to cooperate and always provides all the necessary information. Last time, I was assisted in choosing the 2020 BMW X3, which arrived in excellent condition with a wide range of options, with the exception of the M-package. The car was delivered without a single flaw, everything was clear and flawless. I confidently plan to continue using the services of this company. I also want to thank Dima separately for his contribution and professional approach to work.
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Show business's response
Антон Б.
Level 3 Local Expert
March 4
I want to thank the Intercargo company, namely the manager Vitaly, who helped and picked up our cars until late at night. We quickly won the auction and after 1.5 months the car has already arrived in the Republic of Belarus. Everything was done very quickly, all the documents were prepared on time. This is not the first time we ordered a car from the USA , so there is something to compare it with. In the future, we will contact you specifically. Thanks!
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Алексей Радевич
Level 4 Local Expert
April 9
Thanks a lot to InterCargo and manager Ivan for the excellent work.
They do their work on 5 out of 5. Full support, explain all the questions that arise. The guys know their stuff.
Thanks again.
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Павел Н.
Level 3 Local Expert
March 25
Good afternoon.I would like to leave a positive feedback to the company, and in particular to the manager Alexandra for her excellent work in selecting a car (many options, accurate calculation of price and delivery time). Thank you very much.
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Yury Sadouski
Level 2 Local Expert
January 15
I do not recommend Intercargo to anyone! Questions about car delivery ..the amount was 4,600 USD to Minsk.... on average, everything in the market comes out to 2500..3000
the price rises as soon as the car arrives in Klaipeda..for parking (I was in Klaipeda for > 1 month) for fines for the company's problems that it cannot solve..You pay for everything! the car was planned for an amount of 22,000 with repairs, as a result, it turned out to be 25,000! The managers are as pleasant as possible and try to help you at least in any way they can..special thanks to them for this!
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Олег Сергейчик
Level 5 Local Expert
February 12
I definitely recommend it, I liked the selection process, support at all stages of buying and receiving a car, a quick response from the manager 24/7, the delivery speed was also very fast, the car without pitfalls, thank you again
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Вадим Терещенко
Level 3 Local Expert
April 30
I ordered a car through intercargo, an excellent company, worked with manager Andrey , an excellent specialist in his field , always in touch , traded the car at any time of the day, I was satisfied , I recommend it !
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Максим Жуковский
Level 3 Local Expert
February 5
I would like to express my deep gratitude to manager Evgeny from the Intercargo company for his professionalism. We ordered a car from the USA and did not regret it for a second: we invested in the planned amount, the car met our requests, arrived on time, without surprises. Evgeny was in touch 24/7. I am as happy as possible with my purchase and work with a master of my craft.
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Kate Azb
Level 2 Local Expert
March 29
I ordered a car from the USA. Chevrolet Trax 2019. It's easy, painless, and profitable...I am satisfied with the result and the process (special thanks to the manager Vitaly). I am ready to repeat it in the future🙃
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Yury S.
Level 2 Local Expert
January 16
I do not recommend Intercargo to anyone! Questions about car delivery ..Initially, one amount was negotiated, as a result it turned out to be 4600 USD. This is before Minsk..on average, everyone in the market gets 2500..3000(
the price rises as soon as the car arrives in Klaipeda..for parking (I was in Klaipeda for > 1 month) for fines for the company's problems that it cannot solve..You pay for everything! the car was planned for an amount of 22,000 with repairs, as a result, it turned out to be 25,000!
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D. D.
Level 3 Local Expert
February 9
I bought a car through this company, I am happy with everything, the manager Igor led everything from discussing the details to accepting the car for sale, the entire calculation that was made when buying a car was completely true, the car arrived in one month and 20 days, although according to the plans there were 2, 2.5 months, the work of the InterCargo company is very satisfied.
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Дмитрий Концевой
Level 4 Local Expert
April 29
A good company represented by Ekaterina's manager, who promptly suggested everything and tracked the status of the transaction to the final stage of receipt by me.
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Максим Д.
Level 3 Local Expert
October 17, 2023
I wanted to thank Maxim's manager for his help in finding a car. Everything was restored, I like everything, the car is beautiful, the savings from the market are at least 5000. I will recommend you to all my friends. Thank you.
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Show business's response
Дмитрий Т.
Level 2 Local Expert
June 9
I cooperated with this company, I was satisfied with the selection of the car
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Роман Чешун
Level 5 Local Expert
January 31
We picked up a car quickly and on the right budget. We immediately calculated the repairs. As a result, the puzzle came together as discussed. Thanks to Igor
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Show business's response
Алексей Шрубок
Level 4 Local Expert
February 16
I would like to express my great gratitude to the Intercargo company and especially to the manager Alexey. I was very pleased to cooperate with a professional in my field
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fridrichd
Level 7 Local Expert
February 26
I would like to express my personal gratitude to Intercargo and personally to our manager Ekaterina. The car arrived in a month and a half!