Intercity
23 reviews
July 4
Our experience of visiting Qatar was incredible. There are a lot of interesting places that you can visit and take a walk, you will not get bored here.
The hotel we stayed at (Rixos Qetaifan) was just great. Top-level service, comfortable rooms and stunning views of the city. The food is just great, there was a lot of entertainment for the children, the water park is very cool
I would like to express my gratitude to the INTERCITY travel company (Brest office)for a well-planned trip and taking care of every detail. Thanks to them, our stay in Qatar has become truly unforgettable. We will definitely come back again!
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August 21
First of all, I would like to thank the Intercity team for giving me the opportunity to visit the previously inaccessible country of Qatar. Special thanks to Anna, the leading specialist, who advised me and admired everything I saw with me)))). I stayed at the Hilton Doha Hotel. The first thing I want to note is the cleanliness, comfort and comfortable stay, thanks to the responsive staff.The second is a varied diet, up to grilling seafood and making freshly squeezed juices, top-level restaurant service, and a variety of drinks (coffee
, juices, sodas) are always offered. The THIRD is always a clean beach. I'm not talking about the warm sea, the most beautiful city with its sights). Cons can always be found, but for me they were not))))
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November 13
Hello, I am very grateful to the Intercity travel agency represented by Natalia for organizing our vacation in Qatar. Everything was at the highest level!
Natalia was very attentive to my needs and wishes. The vacation was held at the highest level.
It was our first experience of traveling with a travel agency and I was very satisfied. I will definitely contact you next time!
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September 23
This is the second time we have applied for an ideal vacation in Intercity. Natalia helps us a lot in this, we are grateful to her. You can always specify all the convenient dates and the cost of tours, choose the most convenient one for yourself. The communication is polite, you can even say friendly. There were no problems with departure, hotel or vacation. I will attach a photo below. We had a rest in Hurghada. The Dessert Rose Hotel
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July 26
We thank Natalia from the Brest branch for organizing our vacation in Qatar, we rested at the Delta Marriott hotel, the beach was across the street, everything was fine with food too, many places were sent with recommendations to visit before the start of the tour, which we did! We sincerely thank you for such a vacation and a new country in the piggy bank :))
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August 22
Excellent organization of the holiday, especially many thanks to the manager Natalia! It's not the first time we go on vacation, but the service is really the best at Intercity! We learned all the subtleties of a new direction and recreation, always promptly responded and accompanied during the trip, we will be happy to come for the armor of the next tour
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October 21
Many thanks to Intercity and special thanks to Natalia's manager. She organized a tour to Thailand with my husband, answered absolutely all questions, picked up a great hotel, explained everything that could be explained.
The trip was unforgettable, there were a lot of positive emotions, I hope I will contact you more than once!)
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July 23
Excellent travel agency! Thanks to Anna, we have a new bell in our collection, a new flag of the country, a great tan and a lot of new pleasant experiences. Intercity, we will come back to you next vacation!
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March 21
This is not the first time we have traveled with this travel agency. This time we flew to Qatar - Doha. Thanks to the precise and competent approach of Natalia's tour operator, the rest was comfortable and very convenient (even with a 2-year-old child). Natalia accompanied us throughout the rest: she advised life hacks, shops, helped and even solved our stupid problems that arose (where to buy a travel card, which application to download, etc.)). In general, about the trip, I did not want to return. We recommend it)
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August 16
I would like to express my gratitude to Natalia's travel agent (Brest) for the selection of the tour, instant answers to all our questions.
Together with tickets, vouchers and insurance before departure, we received clear instructions where to go at the airport.
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November 21, 2023
Natalia from the Brest office organized a wonderful combined tour to the UAE, took into account all the wishes, offered a large number of hotels to choose from. The price turned out to be less than if we bought everything ourselves (there was such an idea). All interaction is in electronic form, which saved a lot of time. This is the third time we are resting with InterCity and I believe our cooperation will continue) Thanks to Natalia for her professionalism and positive attitude!
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April 8
For the third year in a row, I say thank you to Intercity and Natalia from the Brest branch! Natalia is always in touch, politely, involved and attentive to all my requests and questions (and there are always a lot of them). If necessary, and repeats 10 times without irritation, special thanks for your patience! Both at the selection stage and during the rest period, we are with support. The hotel got into a bad room and did not want to change it-I contacted Natalia, she immediately fussed, supported, connected the operator department, as a result, within an hour the room was replaced and we were also given compliments from the hotel. Thank you so much for your work!
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April 19
Friends invited me to go to Egypt in March 2024 and gave Natalia contacts, as they had been working with her for several years. And she helped us organize a good vacation.
First, she promptly provided information about different options (we were still deciding on Egypt or AOE).
Secondly, she described the booking process and further steps on the way to rest. Before paying the money, it was clear how to pay, when to expect documents, what procedures are waiting for the tour itself.
In other words, Natalia helped to remove all our doubts and organize a vacation. Thanks!
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November 4, 2023
Thank you InterCity for a great holiday in Turkey - Side, in October 2023! Personal THANKS to Natalia (Brest office) for the instant response, attentiveness and positive attitude in communication and selection of the tour! Everything was done very professionally. We have applied to InterCity for the first time, now we will be your regular customers.
Natalia, wait for the call!
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February 27
We thank Natalia, the INTERCITY office in Brest, for her professionalism! We flew to Istanbul in January - it was (and remains) the city of dreams, and we were never disappointed in it, we had 5 days, not everyone had time to see, we want to return again in the spring.
Special thanks for your routes around Istanbul, we walked mostly along them and really liked everything, we didn't even know about some places, although we studied this issue before the trip. Be sure to visit us again!
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February 27
I would like to thank the Brest office for the excellent work and support. In February, I was in the Emirates, on the recommendation of the managers I chose the Abu Dhabi + Dubai combo tour, the organization and hotels - everything went fine, the country is impressive
I really liked the hotel in Abu Dhabi - Corniche Hotel Abu Dhabi.
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July 20, 2023
And now an honest review: we flew to Georgia (Batumi) with our spouse for 8 days.
At first, the managers (Irina from Gomel and Natalia from Brest) did not want to sell us the tour, because they themselves do not know the terms of their installment cards. We wanted to pay with my turtle and my spouse's cards, as a result, we sought their consent for a week (for comparison, 2 companies called us to Minsk, saying that at least bring 5 cards, what difference does it make to us where the money comes from).
In the end, everything is fine, we bought it.
The documents were prepared strangely, once I had to go to pay extra for the fuel fee, I paid, they gave me a check and that was it. A week later, it clicks in my head: stop, and the documents, I'm at the time of the additional. I paid everything for the fuel, so it's necessary to sign some kind of additional agreement. I informed Irina about this, to which she was surprised (they say they still sent it) and asked me to go to the office to sign it again. At one point, it was impossible to do everything apparently.
But these are all small things. We were picked up a tour for 8 days with a "convenient" arrival and departure time, flew to Kutaisi, from where we spent another 3 hours holoping across Europe.
Important: in words, both managers shouted at the top of their voices: early check-in!!! Like, fly in early in the morning, take a shower, relax and have the whole day at your disposal!
Well, we agreed. We arrived at 4 a.m., we were at the hotel at 7, a Georgian man brings us and they start talking long and seriously in Georgian with the reception. Then they ask for a voucher and it turns out: there are no notes about early check-in, 7 a.m., we have been on the road since 3 p.m., did not sleep, did not wash, without money (exchangers from 10 a.m., like all living things in general in the city), did not eat, in warm clothes with jackets (it rains in Brest I was there when we left). The Georgian accompanying us is very surprised, he always settles people right away, but here he brought us at 7 a.m. and has to drop us off before the check-out, which is at 12 o'clock. This is important, 12. The guy at the reception calls somewhere, they refuse him and turn us around, saying there are no rooms, but we will try early.
(When we returned at 11, another shift told us that by 14.00 in general, wait for more. But we hung out there for half an hour and by some miracle the room was vacated, at half past 12 we were settled, but not by the efforts of a travel agent, but by the efforts of local employees.)
We are shocked, we were promised early check-in, but here we are not, go for a walk. I write to the manager Irina, she promises to figure it out, then writes that early check-in is for flights to Batumi (although we did not consider direct flights at all), and then, when I was already angry, in the form of an official letter, she answers me that there is nothing in the contract, this is the norm, you signed such an agreement, wait. I am writing the second one, Natalia, who is already trying to explain a little more politely that they say this and that, when we fly, we usually also wait, ask where there is something, leave your bags and go for a walk. For a moment, this is our first time in a foreign country, we specifically flew on a tour so that everything was thought out, but in fact they just charged us for the reservation. The only ones who did well were the transfer, and the conder and the wifi, everything was fine.
This is almost the end of the story, but I also want to note the uselessness of the guide: we arrived, we were contacted (via WhatsApp, although I personally saw another guide come to the man on the 1st floor with maps, brochures and told everything:where to get a SIM card, where to walk, where to go, where it's cheaper) offered tours. We poked at 3 tours within Batumi, but the guide tried to sell her tour, where a Georgian family dances in front of you while you eat. My husband and I don't like this and immediately refused. In general, she said OK, then I will recruit people for what you want..... That's all. We went nowhere, entertained ourselves for all 8 days (that is, 6, because we were checked in at 12, we drank, swam and went to bed at 16.00, because we were very exhausted on the road, and on the last day we were picked up from the hotel at 8 a.m.)
As a result: I don't understand at all why intercity managers are at their jobs, apparently just to make reservations. With this logic, I am a kind of "travel agent" myself. I won't fly with them anymore.
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July 27, 2023
Everything was fine and I would have flown back at least tomorrow) Thanks to the Brest office of INTERCITY, Natalia for our vacation - Egypt, Hurghada. Everything was super - and the hotel was ideally chosen for us with the children, and Natalia is always in touch!
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August 8, 2022
A great vacation with InterCity is easy! Very attentive staff in Brest and Mogilev! Thank you for the individual approach in choosing a vacation tour! Prices are cheaper than those of 4 other companies, compared for a long time and very thoroughly!!!
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September 16, 2022
Excellent staff.
They are very polite and helpful to customers.
This time, I was offered several possible vacation destinations. We helped you choose the best option in the chosen direction.
This is not the first time I have used the services of this agency.
Everything is always five points!
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July 5
An excellent travel company that knows its business
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October 3, 2023
We have organized a 100% vacation, many thanks to Natalia, we will also contact you and recommend you to all our friends.
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September 25
A wonderful company, I trust my vacation only to her.
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