I'll start with a good one. A great breakfast, where there is both prosecco and fruit. There is a swimming pool and a spa. The rooms are spacious and well insulated. A pleasant backyard restaurant with perfect lawn and quiet. The location is also great.
But there are also disadvantages: the rooms are very tired and they urgently need repairs. You won't look at the carpet without tears, the plumbing is also not in the best condition. The air conditioning is not working well, and in general it is hot in the hotel, although it is not the hottest outside yet. At this price level, you expect more
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Таня Сорокина
Level 6 Local Expert
July 13
I really liked the hotel - a beautiful clean room, soft pillows and a comfortable mattress, the staff is very friendly, extended the room for 2.5 hours without problems, delicious and varied breakfasts, lots of fresh fruits, freshly squeezed juices. Definitely 5*****
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Игнаткович
Level 6 Local Expert
July 21
Excellent hotel, comfortable rooms, good service, varied and high-quality food, for fastidious gourmets... The location is relatively convenient. I recommend...
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Елена Левцова
Level 7 Local Expert
March 19
The quality is consistent!
It's not the first time I've attended conferences, I really like the service, the atmosphere and the interior.
In the photo, the upper hall, on the minus 1st floor is smaller, but also a very atmospheric event hall.
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Darja Livschitz
Level 6 Local Expert
July 16
The hotel corresponds to the star status only due to the size of the building.
The restaurant is in terrible condition, we liked the room, Wi-Fi is working. My good friend from the USA liked everything very much. But in the future it is better to rent an apartment, since the hotel services that are usually available in this network simply will not be available in the city of the second republican significance.
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Анна Бондаренко
Level 6 Local Expert
March 18
An amazing location is what makes this hotel stand out from the rest!!!
A quiet place in the center, but away from the noise of the metropolis.
The hotel itself is a bit outdated.
At the same time, the cuisine in the restaurants and the service in the hotel are excellent!
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Андрей Г.
Level 16 Local Expert
December 3, 2023
A lovely hotel with a lovely beautiful green area! Good location, good service! We held a conference in this hotel, everything is on the level: hall, equipment, technical staff.equipment, furniture, treats on breaks. Accordingly, we lived right there, everything is fine!
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Геннадий Кочедыков
Level 11 Local Expert
August 25, 2023
Гостиницы данной сети всегда на высоте, в какой бы стране не находился, рекомендую. Обслуживание не навязчивой, чёткое. Еда великолепно и вкусно на завтраке можно поправиться Байкалом игристого. Персонал всегда с улыбкой на лице. Номера соответствуют заявленным 5 звездам. Завтраки свежие и вкусные. Атмосфера будоражит. Расположен не далеко от центра Алматы.
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Anna Ava
Level 11 Local Expert
May 18
Very cool! Breakfasts are on fire, clean and comfortable, you can think about a small repair)) A slightly tired look at the doors and walls)
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андрей ц
Level 29 Local Expert
May 21, 2023
Отель в стиле старого доброго Интерконтиненталя. Много дерева, желтого металла и ковров, стеклянные лифты в атриуме, уютное лобби, вместительная автостоянка, просторные залы для торжеств и конференций, большой ресторан, добротный бар.
Номера чистые, кровати удобные, сантехника немного старомодная, из окна горы или парк (а еще и многострадальный Алмаатинский акимат...).
Приятно удивили завтраки и банкетное обслуживание, вкусно и разнообразно.
Персонал аккуратный, вежливый и доброжелательный, это касается всех категорий работников.
нуржан мустапакулов
Level 2 Local Expert
August 17
The service is 100% very good,the room is 100%,hospitable 100% for guests, the parking is very large and the green lawn of the Christmas tree is 1000%%%%
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Алексей Кузнецов
Level 6 Local Expert
March 3
Good hospitality. The rooms are spacious. Not a bad breakfast. Normal plumbing. Clear. A little trouble because of the construction. There is a smoking room. Great, see you on a business trip.
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Владислав В
Level 9 Local Expert
January 22
It's not the first time in this place. A nice, comfortable hotel. Polite and helpful staff. Large apartments. Expensive, but angry. Russian cards are not accepted and cash rubles are not accepted. We need to think about the payment in advance.
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Арина Нестерова
Level 5 Local Expert
September 24, 2023
Персонал приветливый, ответственный. Качество сервисов нет смысла описывать, отлично держат марку. Шведский стол с шикарным выбором, номера отличные. Отличное расположение, основные туристические места в пешей доступности и горы недалеко
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Александр З.
Level 3 Local Expert
March 5
He did not live in the department, but there was an event in which he participated. I was visiting a colleague's room: expensive, beautiful, comfortable. The restaurant staff deserves special praise - all the positions at the dinners were amazing and the service was perfect.
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Jinks
Level 12 Local Expert
October 26, 2023
A great hotel, stayed in it many times. Comfortable modern rooms, equipped with everything necessary. Excellent sound insulation in the rooms. Just a great and varied breakfast. No disadvantages were noticed. I recommend staying here if the budget allows.
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Ринат Исхаков
Level 6 Local Expert
October 13, 2023
Nice, spacious rooms. Friendly staff. Live music))) Many additional services: swimming pool, spa, etc. A wide variety of buffet, for every taste and appetite.
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игорь дроганов
Level 9 Local Expert
September 3
Intercontinental is Intercontinental. I really didn't meet John Wick. And so everything is fine!
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Данияр Галымжан
Level 4 Local Expert
December 27, 2023
Everything is cool! A good hotel. Everything is fine. View of Kazakhstan. If you have the means, then order and enjoy. The most important thing is that the hotel is located in the city center.
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Оксана Ушкевич
Level 18 Local Expert
October 17, 2023
The hotel is excellent, good rooms and an event hall. We had a summit and everything was at the highest level. But the prices in the bar and restaurant are several times higher than average ((. A cup of coffee and a cup of tea - 9500 tenge
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Kk
Level 6 Local Expert
March 14
Clean, cozy, delicious food)
The staff is friendly
and the location is very convenient - you can quickly get where you need to go 👌🏼
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Саша 333
Level 16 Local Expert
October 8, 2023
the workers are trying, but there is fatigue of the hotel, many little things are broken in the rooms - a lamp, a floor lamp, handles at the drawers... there was a very unpleasant moment - after sleeping, I could not get to the toilet in the room - the lock is broken... If you closed the door, you can't open it anymore, I almost peed myself... I came to the reception and the manager told me - "yes, it shouldn't be like this." no apologies, no compensation for violent emotions... previously, in Turkish hotels of the 5-star level, the service was on top, in many it remained, but not here ... of the advantages, the mattress and pillows are comfortable, there is a full-fledged table - it is important for me to work with a laptop and a view of the mountains from the window
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Ален
Level 10 Local Expert
April 28
A very nice hotel. Everything is clean and beautiful. The service is at the highest level.
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Елена Иванова
Level 9 Local Expert
July 27
A clean, pleasant hotel with friendly staff. Great for business trips.
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Ялиан
Level 17 Local Expert
July 7, 2023
Была на конгресс лор врачей 17-18 июня,отличная организация выставки и всего мероприятия.Много полезной информации и много встреч с будущими партнёрами.Персонал на ресепшн очень приветливый,попросила телефон на зарядку поставить -нашли зарядку,поставили.Мелочь,а приятно!
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Наталья Дян
Level 8 Local Expert
May 23
There are events in the conference room, courteous staff, always clean.
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Али Маратов
Level 8 Local Expert
June 4
Great hotel, great room, nice staff, delicious breakfast.
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Я
Level 20 Local Expert
June 9
Decent, rich hotel, EXCELLENT location
THE INTERIOR IS ON THE LEVEL
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Ахмед Угурчиев
Level 5 Local Expert
February 28
Beautiful, comfortable, convenient location.
Polite staff.
Excellent halls for conferences, meetings, presentations. Excellent organization, super coffee breaks, wonderful lunches.
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Сауле Кунанбаева
Level 9 Local Expert
April 17
A super hotel, one of the Best! The best breakfast in the city.Excellent service
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Аяжан Нургали
Level 10 Local Expert
December 23, 2023
Nice hotel. It's all clear. The banquet hall is small and slightly dark. The staff is very polite. It is located in a good location.
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s m
Level 8 Local Expert
November 29, 2023
Beautiful hotel, good atmosphere, nice staff. A sweet bar with beautiful delicious pastries gives a separate inspiration.
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284872 Безделов
Level 3 Local Expert
December 3, 2022
Мне очень понравился отель. Говорю всем : это один из последних отелей Интерконтинеталь, который остался ещё в старом классическом, английском стиле!! Ребята это круто! Я во многих был отелях системы IHG, сейчас они разные и другие, а раньше были в основном такие, какой в Алматы! Персонал вообще супер, с юмором, решает и понимает потребности клиентов! Готов вернуться ещё раз сюда!
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Владислав
Level 8 Local Expert
December 23, 2023
A wonderful hotel. It's not the first time I've stopped. Friendly and helpful staff even for Russian visitors. They solve all problems, and this is the main thing.
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Nurlan
Level 16 Local Expert
December 19, 2022
ежегодно проводим здесь семинары и форумы - всегда всё на высоте:
чисто, уютно, вкусные завтраки-обеды-ужины и фуршет.
Расположение отеля отличное для городского транспорта, такси и метро.
Рекомендую
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Snowman
Level 15 Local Expert
July 9
The hotel is tired, of course, but the staff is great!
And the area around is gorgeous)
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Timour_G
Level 18 Local Expert
September 17, 2022
Отличный, современный отель в центре города. Очень близко все знаковые места города.
Отличное обслуживание, приветливый персонал, всегда готовый прийти на помощь
Есть СПА-зона.
Ресторан выше всех похвал, особенно хороши завтраки (разнообразно, много, вкусно)
Н К
Level 14 Local Expert
May 2, 2023
Отличный, вежливый персонал. Попадая в гостиницу вспоминается насколько это было шикарно в конце 90-х, сейчас же уже выглядит очень старомодно. Понравилось расположение. Обеды и кофе брейки были вкусные.
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ДМИТРИЙ ДЕЛИДОВ
Level 17 Local Expert
January 16
Good location, friendly staff , pleasant rooms , clean, delicious breakfasts
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Евгений Дроздов
Level 13 Local Expert
August 5, 2022
Расположен недалеко от Акимата города. С верхних этажей открывается отличный обзорный вид на город и горы. У отеля большая территория, впечатляющий номерной фонд, высокий уровень сервиса и обслуживания. Очень удобен для бизнес-поездок и для людей, которые любят путешествовать с комфортом.
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I R A N
Level 14 Local Expert
October 14, 2023
A great hotel, despite its age, the hotel fully meets its level! The rooms, facilities and staff are at the highest level! Breakfast at the highest level!
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Юрий М.
Level 4 Local Expert
June 13
Everything is fine, but when I was waiting for check-in in the lobby and I really wanted to sleep, the guards woke me up and forbade me to sleep. The rules are as follows
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Павел Липунов
Level 16 Local Expert
July 19, 2022
Замечательный отель. Все на уровне пять звёзд. Интерьеры, обслуживание, завтраки. Особенно отмечу спортзал. Это один из немногих отелей, где спортзал не номинальный. Можно позаниматься вполне. Да, и ещё атмосфера. Не смотря на то, что я был в командировке, я уезжал хорошо отдохнувшим, как после отпуска где нибудь в Тайланде. Добрый
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Леонид Терентьев
Level 16 Local Expert
April 23, 2022
Выбор был между NOVITEL и INTERCONTINENTAL.
Мы не ошиблись!
Отель сначала показался староватым и не модным, НО:
Удивительная атмосфера тишины снаружи и внутри, большая ухоженная территория с парковкой, и отличная пешеходная доступность к центру города сделали пребывание приятным.
Сверх ожиданий: завтраки, клубный номер .
Великолепно: повар- кондитер и консьерж Диана.
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Дмитрий Маслацов
Level 5 Local Expert
March 27
Great place, very nice, good service.
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Александр Кондратюк
Level 19 Local Expert
January 21, 2023
Отель на все 100% соответствует заявленному статусу в 5 звёзд.
Красивый интерьер, обученный и вежливый персонал, вкусная еда.
Немного подкачал тренажёрный зал, но в конце-концов, это явно не очень популярная услуга.
Ярослав Трушутин
Level 10 Local Expert
September 4
Sooooo nice beautiful cozy chic delicious
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Darkhan Zhuzbaev
Level 6 Local Expert
December 13, 2023
Some advantages! The food is top notch! The staff is polite. The rooms are cozy. The breakfasts are hearty. Atmosphere
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Умид! 🕋📿
Level 8 Local Expert
June 29
One of the best hotels in Almaty, all at a high level.
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Жания Жабытай
Level 4 Local Expert
December 27, 2023
A beautiful hotel with a pleasant atmosphere. Minus: the staff and the receptionist do not know where the Belvedere restaurant is