I never advise anyone to order or buy anything in this store. It is a pity that Sergey Kayukov himself does not know which amateurs sell his work.
On 13.04, I ordered a sticker for a cue through the website, on 14.04, a store representative calls me back and confirms the order, I warned that I would come on 15.04.
As a result, I come to pick up my order today, and in response I get: "Oh, didn't you pick up your order this morning? And I didn't even ask." There were no more such stickers available, I was offered to place an order with delivery in a week.
After hearing such a generous offer, I asked for a book of comments and suggestions, but it was refused several times. As a result, the police were called. About 10 minutes after the police officer was called, I was nevertheless provided with a book of comments and suggestions, I wrote my complaint, and the store miraculously closed at 14:30, although the work schedule is until 17:00. After that, together with the Police, a statement was written on the fact of checking this store. At the same time, customers who came from Gomel tried to get into the store. But no one even answered the store's mobile phones.
So think about whether it's worth contacting such entrepreneurs.
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1
Сергей Б.
Level 4 Local Expert
April 16
We came with a friend from another city to buy two cues. We called in advance and discussed all the nuances of what we would do tomorrow, as well as clarified whether they would work on the day we arrived or not. As a result, the store is closed upon arrival and no calls are answered. As a result, S. Kayukov lost two clients. With this approach, I generally do not recommend working with this wizard.
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Alex Chi
Level 18 Local Expert
July 22, 2023
Шикарный атмосферный магазин, огромный выбор. Рекомендую!!!