Invitro
74 reviews
November 20
The department itself is average. It was closed for repairs this summer, but nothing has changed after the opening. I would like a new normal chair for blood collection, as there are in other departments. In general, I have been visiting this department for 5 years, there is not much choice, I have encountered such unpleasant moments during this time:
1. I came with the tests prescribed by the doctor, handing over the list. The administrator has generated an incorrect order, the analysis is not the right one. After a long showdown, only a discount was provided for the necessary analysis, although logically they should have redone it for free.
2. For some reason, they don't always give me a coupon for coffee, although they give it to other people. Perhaps now I will ask about the coupon.
3. Not all nurses know how to draw blood from a vein! I once sat in line for 40 minutes, although there was one person in front of me, and another was in the office. Once in the office, everything became clear, the nurse wanted to take blood FROM the BRUSH. I couldn't get into a vein like everyone else, I pricked all my hands, but I didn't give you a brush! It is worth noting that there were no problems with other nurses, everything was neat. I really like one nurse there, polite, short, I got to her more than once for various tests, she always does everything carefully, is interested in how she feels.
4. Children are out of turn. Everyone is rushing to work in the morning, the order must be observed. Make a separate office for children with a separate employee, let them go there without queues.
5. If a patient comes and informs you that the insurance company has sent a letter, but you do not find it, please perform an analysis, contact the representatives yourself, without driving the client back and forth, forcing the queue to stand again. It's worth revisiting this point. In medical centers, fortunately, in such cases they were accepted, giving the opportunity to contact the insurance company for a new letter at least after admission.
In general, you can visit, but carefully. It is worth comparing prices with other networks if you pay yourself. I have already come across that the prices here are much higher.
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August 1
I want to thank the medical staff in Minsk, 7 Kizhevatov str., for their excellent work, they are very smart. Very carefully and carefully we took blood from the child (although it is very difficult to get it from him). Thank you!
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February 29
Good afternoon!
I would like to express my gratitude to the Invitro staff at Kizhevatov 7 k2.
This is not the first time I have been tested here. Always friendly and kind attitude, high level of service. Cleanliness and order.
I would also like to mention the golden hands of nurse Elena, now I am not afraid to donate blood.
And, of course, thanks for the coffee as a gift)
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April 20
I would like to express my gratitude to the staff of the department at Kizhevatov's address. The staff is always polite, they work well together.
I have been taking tests here for many years and have never been dissatisfied.
Thank you for your professionalism
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November 18, 2023
We have been regular customers of the INVITRO laboratory for many years. Always fast and accurate results, a very good approach to children. The bonus program allows you to take tests at a discount, as well as promotions for important health indicators are constantly held.
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January 25
Qualified and polite staff, everything is clear, they will advise you, they constantly ask how you feel while taking blood.
Customer care in the form of discounts, coffee, and little visitors are treated with love. I highly recommend it
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February 27
I have repeatedly tested myself and my children here, and I have always been satisfied with the service, the staff is polite and professional, even a two-year-old baby was taken blood from a vein quickly and accurately, plus they also give gifts) And free coffee is always delicious, a great bonus!
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February 6
The INVITRO office is located near the house, convenient location, pleasant and fast administrators. they took tests on the female side, everything was neat, without consequences.
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July 12, 2023
Очень хорошая лаборатория, всё очень аккуратно в самом центре,стерильно ,не первый раз посещаю и очень довольна обслуживанием.Еще хотелось сказать за быстрые результаты исследований, профессиональный подход ,кололи абсолютно без боли,без синяков и царапин иголкой.Рекомендую всем👍🔥
July 3
Cheap + results come very quickly even on weekends , there is convenient parking
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January 22
I've been there many times. There are no complaints. Always clean, neat and polite. I was with a baby and a stroller. The receptionist girls came out and supported the door. Thanks!
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July 13
It's the only lab in the area, so there's no choice.… everything seems to be not bad, but very, very, very slow compared to others
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November 10
There are many advantages, it pleases. But there are also disadvantages: the queue is huge to the point of horror, there are not enough places to sit.
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February 4
The service is at the highest level, all the results are ready literally in a day.
Prices - in fact, it is more of a stereotype that it is expensive to take tests in such institutions. The prices are reasonable.
Nice staff, and coffee as a gift.
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January 14
I've always liked Invitro, it 's very convenient. And everything comes quickly and the location is available for everyone.
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March 20, 2023
День добрый!
Сдаём кровь в ИНВИТРО постоянно всей семьёй, одна из лучших лабораторий,
персонал приветливые,всегда с улыбками, угощают, как дома, детки любят ваши батончики👍Самое главное, уверенность в качестве и достоверности результатов.
СПАСИБО вам за ваш труд!
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December 11, 2023
Convenient location, there are always Parking spaces. The laboratory itself is clean and tidy, the tests always arrive on time!
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October 5, 2023
I took tests today. There wasn't much of a queue at 8 a.m., which makes me happy. The nurse is good, everything is fast, calm.
But if there are two big buts. And both are administrators. Both administrators had signs of SARS (one coughed, the second had a runny nose) and neither of them was wearing a mask. Such a thing in the cold season.
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January 23
A great center. Always fast and clear, which is important for me in testing in the morning, so I recommend it. The price is adequate
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November 14, 2023
We were with our daughter on Kizhevatov 13.11.23 , it feels like we got to a boorish receptionist in an ordinary polyclinic, an irritated impolite person was sitting, asking questions without any goodwill, politeness, but the girl from the treatment room, on the contrary, smoothed the impression, smiled, politely clarified all the nuances. The rest is a good impression, clean, fast, without queues, the results are on the day of taking the tests, if not for the registrar, who spoiled the impression and mood, then everything is fine
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October 25, 2023
Very polite staff. Akursheka Maria did everything carefully and as painlessly as possible. I did not encounter any queues and everything went as quickly and clearly as possible
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December 11, 2023
I take tests here all the time, the staff is very polite and friendly. The test results come quickly enough, which is good news 😊
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October 19, 2023
Terrible service and attitude, at 7 am there are already 10 people, and the administrator accepting documents is only 1. At the same time, he was rude and obviously not happy with something) At 7.12 I was still recording the second visitor. This is not the first case, although people are not cheap for work and tests, by the way, the main competitors do not have such an attitude and everything is fast (perhaps not in all centers, but where I was it is so).
In general, my family and I are no longer served here!
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August 1, 2023
Сдавала тут анализы 2 раза - понравилось, что все было быстро и оперативно - я пришла, сотрудники подсказали что и как, в очереди на сдачу самих анализов долго сидеть не пришлось, а результаты на почту приходили в срок. В общем, вежливо, чисто и быстро! + дают бесплатный стаканчик кофе без кофеина)
January 2
I called on a day off, told and consulted everything, signed up at the department nearest to me and gave a brief instruction on how to pass the analysis correctly so that the results were good.
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November 3
Parents with children are allowed to pass without waiting in line, there are so many of them that you have to wait a long time.
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December 18, 2023
As always, everything is at the highest level, I am very glad that I can take any tests and at the best price in Minsk
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December 21, 2023
The best service) You feel that you are giving money away. It is very nice to see satisfied medical workers😁
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February 25
Very bad, or rather slow. I had to stand in line for an hour. Apparently, Invitro is sorry for the money to bring two people to work, it's better for customers to wait and suffer.
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September 20, 2023
Очень приветливый персонал. Всегда отвечают на вопросы, если такие возникают. Всегда посоветуют, что лучше. Требовательны в хорошем смысле слова.
January 18
I like this laboratory, the staff is always polite, everything will be explained and prompted.
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November 26, 2023
Friendly staff . The ratio of price and quality. Caring girls at the reception.
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October 23, 2023
Great lab. Fast service, polite administrators. I received day-to-day tests, although the deadlines were announced by others. They also gave me a coupon for coffee after blood donation.
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November 29, 2023
It was serviced more than once in the center, everything is very good. Everything is clear and fast
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May 26, 2022
Отличная компания, много раз сдавала анализы в офисе на Кижеватова, всегда вежливый персонал, девочки администраторы очень вежливые и высоко профессиональны. Медсестры берут кровь качественно.
January 20
Excellent laboratory, courteous staff, fast service
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July 8
Cool smells great
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January 4
I would like to note the good attitude towards customers. All the staff is polite and caring.
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December 9, 2021
Сама по себе Лаборатория как и все остальные. Девочки кто на кассе, пытаются все делать по инструкции, но в какой-то момент, у них( все начинает, идти как всегда).(нецензурное слово)
Я промолчу про их мысли, что мне сдавать и как мне сдавать, в анализах.
Но при этом, их медсестра взяла кровь быстро и не больно.
Удивило другое, когда сдавал кровь.
В одно помещение, запускают по несколько человек, прямо конвейер по взятию анализа.
Сдать анализ мочи, оказывается можно только в их тару, в другой они отказывались принимать, ссылаясь на снятие гарантии по исследованию.
Мне интересно, как и в чем, эта гарантия подкреплена и как вообще, можно убедиться в гарантии в качестве проведённого исследования мочи?
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May 15, 2023
Ужасное обслуживание администратора Надежды Дадуринской. Закрывают оплату не оплатив анализы, потом высказывают недовольство, будто это проблемы клиента. На ресепшене обсуждает клиентов после их ухода.
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November 22, 2023
I have been applying to Invitro for many years, I like everything. Professionals in their field. I also like that the results of many tests come faster than in other laboratories
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December 6, 2023
A good laboratory: clean, fast and close to home :)
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September 14, 2022
Топовые ребята, при отсутствии у многих реагентов для анализов с этими проблем не возникло и сроки исполнения радуют. Один минус, не довели до ума онлайн заявки, приходится тратить время непосредственно на месте, но может это и не минус учитывая тот факт, что на месте тебе дают профессиональные советы и консультацию
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February 14
I came on 13.02 in the daytime, there was no 1 person, a nice girl at the reception, a wonderful nurse. As everywhere, coffee is free. I was at this address for the first time, everything was fine with me!)
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January 7
Excellent service. A wide range of analyses
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July 2
Everything is very clear
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April 9
We did everything quickly. They gave me a coupon for coffee.
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March 25, 2023
Очередь к администратору 40 минут, забор крови 15 минут. Люди начинают скапливаться от входной двери. Шум, беспорядок. Проходите мимо!
December 31, 2023
Kizhevatova, always the best service.
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June 3, 2021
Всегда обращалась для сдачи анализов на Кижеватова 7/2. Вопросов и нареканий никогда не было. Но...после смены мед.персонала на стойке регистрации стал какой-то ужас....
На конуне хотели сдать анализ в 17 часов было мед.персоналом отвечено что забор анализов только с 7 до 14. Объяснили какая у нас ситуация и какой надо сдать анализ, при этом был ответ с 7 до 14 приходите все остальное не в нашем филиале. Ладно.... пришли к 7 утра в другой день и оказалась что паспорт обязательная процедура, хотя девушка об этом даже не упомянула.
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