I don't like to write negative reviews, but I just wanted to:
I came to take tests (I was worried about some health problems and before coming to the doctor I had to get basic tests)
Not only is the reception shared and there are people next to it who listen to what you came here for (and I came not just to check, but with a problem) and what bothers you, so I I sat in the queue for 50 minutes (there were 5 people in front of me) to hear that without a doctor's appointment, they do not know what I can take, that the tests are prescribed by the doctor (and for a minute, make an appointment with the doctor, get a referral, take tests, Wait for the result, and then get a repeat appointment, i.e. treatment will be only in a week)
With my question, it was necessary to take a general urine culture, but I was told that it would take a week
Well, it's like this, I came here only because it's close to home, but I'm disappointed
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Alexandra Kulesh
Level 3 Local Expert
March 13
I really like the center for its cleanliness, location, a lot of space, there is a corner for children. And, most importantly, a polite responsible attitude, responsiveness, accuracy of honey.staff and feedback. Thanks! Prosperity to you!
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Татьяна Пуркарь
Level 2 Local Expert
March 11
My favorite laboratory, we always take tests here with the whole family, the kids are not afraid, they take blood very well, polite staff, the results are ready quickly!they will always consult if something is not clear, I recommend this laboratory to everyone!
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Владислав Кладов
Level 2 Local Expert
February 8
I would like to express my gratitude for the patient and attentive attitude of the staff. I use Invitro services regularly and undergo examinations. Pleasant staff, convenient location. Everything is very neat and pleasant.
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Татьяна Климович
Level 13 Local Expert
February 20
I have contacted this laboratory more than once and all the time there are some problems.
Appeal to the management!
Train your "employees" to work with clients and make payments!!! My son passed a biochemical analysis this morning. Not only did he stand in line for 40 minutes, but he was not paid by Halva installment card!!! Twice! He warned that he was paying for Halva, but the girl said that the card was blocked. It's good that he had other cards and paid with other means, but it was necessary to pay for Halva! I contacted the bank and was told "The payment failed because the terminal was incorrectly configured: to pay with a debit card, not an installment card."
Blood was also taken from a vein in an ugly, painful way! I ask you to organize the normal work of the laboratory! Train your employees to make payments using installment cards! And organize the reception of visitors so as not to create such queues. You can also stand in line at the clinic, for free. And the blood will be taken carefully, painlessly.
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Янина Пилипчук
Level 2 Local Expert
February 19
A very good laboratory. Friendly, polite and patient staff. Good specialists. During the preparation of the tests , very quickly . Comfortable and cozy.
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armo z
Level 3 Local Expert
September 26
the girls at the reception are very pleasant, but the impression was spoiled after passing the tests, to be more precise, a nurse named "Sarakach" from the word does not know how to perform her profession
at all, as if everyone owed her
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СВЕТЛАНА АЛЕКСАНДРОВА
Level 9 Local Expert
December 11, 2023
I prefer to contact the Invitro laboratory if necessary. The service is at a high level. A nice bonus is coffee/cocoa 😍
When I took the PCR test, the specialist noticed that I had visual problems and advised me to definitely go to a good doctor. Thanks to her, I really had a problem that required serious intervention and treatment. They looked at it in the clinic, they didn't really treat it... 😞
So, special thanks to the caring specialist ❤
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Алина Н.
Level 2 Local Expert
March 11
03/11/2024 I was in this laboratory with a child, they gave blood for analysis.
I have been a client of various private laboratories, but this is the first time I have encountered such an attitude: a laboratory assistant does not know how to communicate politely with a client at all. I had a feeling that I was in a state polyclinic, and not in a private laboratory, where the courtesy of the staff should be one of the main principles of work. I would like to note that the client does not expect the staff to babble, politeness is primarily about respect.
Also, when checking in at the reception, I asked if the discount promo code was valid. The receptionist said that she was acting, and calculated how much the discount was. However, at home I noticed that the cost had not been changed, and the payment was made in full without taking into account the discount, which also left an unpleasant aftertaste.
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Olya Miamina
Level 6 Local Expert
November 26, 2023
My favorite laboratory, we always take tests here. Convenient, fast and polite staff. There is no need to sit in line, the child has time to do before school and plus that you can come on the weekend. Balloons and coffee are a separate joy😀
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Ольга Н.
Level 3 Local Expert
October 31, 2022
Хочу выразить свою благодарность за терпеливое и внимательное отношение персонала. Услугами Invitro пользуюсь регулярно, прохожу обследования. Приятный персонал, удобное месторасположение. Все очень аккуратно и приятно. Администратор Алла очень приятная женщина, всегда все разъяснит, поможет заполнить документы, подскажет всю необходимую информацию.
Да и вообще девочки все прекрасные на ресепшне, столько терпения и понимания. Спасибо за ваш труд.
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Ольга
Level 3 Local Expert
July 20, 2023
Очень нравится лаборатория по адресу Есенина, 36. Персонал вежливый, корректный. Особенно хочу отметить Анну Берестову. Когда вижу, что кровь будет брать она - я спокойна))) быстро и совершенно не больно. Администраторы тоже молодцы. Сегодня, 20.07.23, когда пришла на сдачу анализов, оформляла Елена Павлович. Очень приятная, терпеливая, спокойная девушка. Хорошо, когда отсутвуют нервозность и хамство. Спасибо!!!
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Татьяна Ларина
Level 4 Local Expert
May 11
Very prompt professional work. The immunogram was done in 2 days instead of 5. Thank you very much
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Mary L.
Level 2 Local Expert
April 13
A good branch! Friendly staff, everything is at the highest and professional level. I am very pleased!!!
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Юльяна
Level 3 Local Expert
January 25
A wonderful office, always polite staff, always help, explain everything, the staff who takes the tests is always neat, polite, attentive
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Татьяна
Level 7 Local Expert
January 13
It was necessary to take tests, which were prescribed by a gastroenterologist, promptly serviced. Excellent center near the house.
I also additionally took vitamin D.
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Сёма Петрович
Level 10 Local Expert
November 10, 2023
In the summer it was necessary to take a special blood test, I turned here. Everything was done very quickly and efficiently. Top-level service :)
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Карина Шут
Level 2 Local Expert
March 23
Excellent laboratory near the house, always pleasant service and results on time
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Катюшенька К.
Level 2 Local Expert
January 26
Today I donated blood from a vein, the nurse is just God, I did not have time to turn my head away as she made a puncture and took blood, I did not feel anything, from the word at all.
Thank you very much for the staff.
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Ольга Рожковец
Level 2 Local Expert
October 24, 2022
Часто пользуюсь услугами данного медцентра, хочу выразить огромную благодарность администратору Алле. Всегда очень внимательное обслуживание, подробные ответы на все мои вопросы. Быстрое оформление даже, когда собирается большая очередь. Еще нравится, что рассказывают про полезные акции и дополнительные анализы, о которых меня даже не предупредили в поликлинике. В общем, буду посещать и в дальнейшем.
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Вадим Тилльманн
Level 13 Local Expert
June 16
The paperwork takes three times longer than the actual analysis. Nevertheless, the staff is correct, everything is very good. It's good that they don't take money for shoe covers.
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Маргарита Красноносова
Level 8 Local Expert
October 21, 2022
Есть тут одна регистратор в возрасте в очках на веровочках, которая оформляет невероятно медленно!! И не с первого раза слышит, что ты ей говоришь, приходится орать на всю очередь, которую она же и собирает даже, когда клиентов сууупер мало. В какое время не приди, даже 3 человека - час обслуживание. Почему-то кровь берут быстрее, чем она регистрирует, путается в анализах. Просьба к руководству хотя бы электронную очередь создать , потому что помещение не приспособлено к большой очереди явно, и ещё бы в частной лаборатории спрашивать, кто последний.
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Кристина С.
Level 4 Local Expert
January 3
Although I am afraid to donate blood until I lose consciousness, but in invitro the staff always does their job with trepidation. Thank you for your awe
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Анастасия Дубровская
Level 6 Local Expert
January 30
We only go to this laboratory, the staff is always polite. I recommend it to everyone
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Ivan Supitalev
Level 3 Local Expert
November 28, 2023
A very good laboratory, the approach pleases, the main thing is the most delicious coffee)))
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Геннадий Гарбуз
Level 2 Local Expert
October 24, 2022
Отличное обслуживание! Приводил ребенка сдавать анализы, отнеслись очень внимательно! Большое спасибо администратору, ее зовут Алла, и медсестре за качественное и добросовестное отношение к своей работе. Теперь сдавать анализы - только сюда!
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Дворников Александр Юрьевич Дворников
Level 8 Local Expert
April 27
There are rare types of tests that are not available in the city
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КНН +
Level 7 Local Expert
May 18, 2022
Никакой конфиденциальности, - вся очередь слушает все твои данные, зачем все это вслух переспрашивать, если все данные у них есть? Кроме того, очень медленно оформляют. Много лишних слов, много суеты. Собрали огромную очередь. Ощущение некомпетентности, неуверенности. Время клиентов не ценят. Сама процедура быстрая. Ещё неприятно удивило, что цена на сайте неокончательная. А заранее стоимость расходных материалов неизвестна? Она только к моменту выписки чека становится известна? Почему нельзя указать окончательную цену на сайте, человек рассчитывает на одну сумму, а в итоге она совсем другая.
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Lyrielf
Level 3 Local Expert
April 11
Fast service, very polite staff
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Ирина Ш.
Level 6 Local Expert
July 26
It takes a very long time, only 1 window works on a weekday, half an hour in line only for registration, many leave due to waiting
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Александр Голубовский
Level 10 Local Expert
October 21, 2023
A good place to take tests, everything is at the highest level, from staff to test tubes
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Palina Krychko
Level 2 Local Expert
December 26, 2023
I always take tests here. Fast, clear and not painful. No complaints.
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Иоланта В.
Level 16 Local Expert
November 1, 2022
Очень хорошая организация труда. Все четко, быстро, качественно. Спасибо за вашу работу!
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Илья Ч
Level 3 Local Expert
September 12
Thank you for being there!
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Анна
Level 6 Local Expert
December 14, 2023
We were all alone on Sunday, which we are very happy about!
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Алена И
Level 2 Local Expert
February 8
Everything is fine, at home.
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Виталий Сергеевич
Level 4 Local Expert
February 12, 2023
Все понравилось. Только долго ждал в очереди (думаю, это связано с тем, что я пришел в 8 утра)
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наталья к.
Level 3 Local Expert
October 5, 2020
Хочу выразить благодарность медцентру в целом за внимательное отношение к пациентам и,особо,поблагодарить врача Карпук: прекрасный специалист,доходчиво и подробно отвечающая на все вопросы))) спасибо вам большое!!!
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Дмитрий Пацуков
Level 8 Local Expert
November 5, 2022
Оперативно, быстро и качественно выполнили работу
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KARYNA
Level 6 Local Expert
June 2, 2021
Прекрасное место для сдачи анализов. Быстро. Не больно. Удобно. Приятный медицинский персонал, вода, кофе, бахилы.
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Анастасия М.
Level 3 Local Expert
January 22, 2021
В лаборатории INVITRO на улице Сергея Есенина в первый и последний раз, не удивительно, что именно в этом отделении по Минску самая низкая отметка. О никакой конфиденциальности речи не может и идти, на ресепшене девушка по несколько раз очень громко переспрашивает, что мне нужно, также она как будто и не знает, какие услуги предоставляет лаборатория, дошло до того, что я ей два раза показала то, что мне нужно, с их сайта. В гинекологическом кабинете, очень грязный пол, на который нужно встать голыми ногами, чтобы дойти с кушетки до кресла, никаких дополнительных бахил и средств личной гигиены врач не предложила. Все делалось очень грубо, и когда я сообщила, что больно, поступил односложный ответ "и что? потерпи", после чего целый день ощущался дискомфорт и боли внизу живота.
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Степанчук Михаил
Level 4 Local Expert
April 9
Everything is fine.
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Дмитрий
Level 14 Local Expert
November 21, 2021
Все на высшем уровне. Быстро и результаты день в день.
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андрей шумков
Level 12 Local Expert
May 10, 2021
Приняли раньше времени.
Девочки на ресепшене Просто великолепны
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Artyom Gabrilyan
Level 15 Local Expert
July 26, 2019
Вежливый и квалифицированный персонал. Быстро можно решить свои вопросы.
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Алиса Писарева
Level 16 Local Expert
October 26, 2021
Нравится
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Alexis R.
Level 3 Local Expert
November 24, 2018
Вежливый персонал. Быстро делаю анализы. И точные.