On November 20, I took a blood test at the laboratory on 109 Independence Avenue. Already at the entrance you feel the order and friendly attitude of the staff. Two friendly female nurses explained, suggested which tests should be taken in my case, the time of execution, and how best to get the results. In the blood care room, the nurse asked how she was feeling, was it scary, had she ever had to undergo this procedure before? The blood collection was painless and not scary. The nurse advised me on what to do and how to do it after blood donation. The visit to the laboratory left a pleasant impression of both the organization and the attitude of the staff. Thanks to the nurses, performers and the management of Invitro for the good organization and humane treatment of clients!

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Наталья Булич

Level 6 Local Expert

I donated blood again today. I was lucky, there was no queue at all (the time is about 11-12.00 hours). The girl at the reception is quite friendly and attentive. But I was less lucky in the blood collection office. The employee performing the blood collection is also quite pleasant. But blood collection was very problematic. There were attempts to enter 3 veins on two arms, including in the wrist folds, where it is quite painful. On the third attempt, the fence happened. Yes, the veins are complicated, I warned you right away. I take it in laboratories and hospitals 3-4 times a year - always the first time. Once again, I want to say that I have no complaints about communication. But something has to be done about professionalism. Next time I'll go to the lab, where the fence is on the first try.

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Надежда

Level 3 Local Expert

We took tests with the child on 15.12. and noted for ourselves only the advantages: the office is located near the metro, no queues, pleasant prices, cute gifts for the child and simply amazing staff: polite, attentive, friendly girls.

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