Extremely poor banking service. A company transferred money to my card based on a contract and my bank account details, but even after 4 hours, the funds hadn’t appeared. I contacted the bank, and they told me to reach out to the specific branch where I opened my account.
After finding and calling the branch, they directed me to contact a different department handling transactions and provided me with a phone number. However, the number didn’t work, and no one answered.
I then tried using the bank’s chat service, but no one responded there either. Overall, the service was incredibly frustrating and unhelpful.
Достон Ражабов
Level 3 Local Expert
August 29
Bad service
Nigorakhon Akhmadjanova
Level 3 Local Expert
July 25, 2023
Super fast service and professional attitude
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Muhammadamin Egamberdiyev
Level 9 Local Expert
March 26
Good servise
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uskuna Boomix
Level 12 Local Expert
November 13, 2023
Bomagur joy
2
Нодир Сариков
Level 11 Local Expert
October 1
The polite staff recently came for a visa card, I liked the service, they served me quickly and very politely, but it would be good if there were more employees at the checkout and they would solve the parking problem without putting the car
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Валентина Горкот
Level 5 Local Expert
November 7
The staff is competent , professionals , but the location of the departments is a little inconvenient , different entrances , you get confused , the service in the plastic department is prompt , well done , but the queue is moving slowly , because two or three operators are working , I advise you to attract about six people in the middle of the day , the queue will move faster
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Нилюфар
Level 11 Local Expert
June 18
Good service. The waiting time was not short, but they put extra benches outside and in good weather it was normal to wait outdoors.
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Marat K.
Level 4 Local Expert
October 25
The service is zero!
We stood in line with the child for an hour to pay for our studies. Then go down, then go up for a piece of paper, stand in line. They killed half a day, eventually closed the door in front of their noses and said, that's it, we closed. So much time in vain, in vain...
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Nilufar Juraeva
Level 6 Local Expert
August 24
A good bank. I used their services for the first time. The queue is in order and the staff are also polite and helpful
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Достонбек Базаров
Level 2 Local Expert
October 26
Good staff the workers are the best, especially since there is a Dostonbek employee working at the front
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Дамира А
Level 9 Local Expert
October 28
Long queues. They skip the numbers. They didn't call our queue number twice, and we had to go and find out. I ordered 3 types of cards. They gave out 2. I had to go for the card the next day and take the queue again. When asked why they didn't give it all at once, the answer was a shrug of the shoulders. In general, the staff is responsive, but either tired and slow, or I do not know the reason for the slowness of all processes.
The bank itself is one of the best, but there are a lot of customers in this branch and there is little space, it is crowded and hot…
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Шахноза Хамидова
Level 12 Local Expert
August 11
A good bank, and the location is cool, fast service
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Илхом Акромов
Level 3 Local Expert
July 15
The best bank, as a customer, I am very satisfied with each department and branches of the bank
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Artem Perminov
Level 5 Local Expert
October 24, 2023
At the entrance there is an inscription "without lunch" there is a lunch in fact. Everyone just stops working without warning in advance. Thanks to the employee Renata, who, despite lunch, helped and issued a card. More such client-oriented employees to everyone
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Леся Фёдорова
Level 6 Local Expert
August 2, 2023
Обмен работает через раз, в окошке сидит кассир который не совсем видать понимает, что хочет клиент, в итоге из-за ее невнимательности еще и пыталась обвинить что я не так сказала. Отправила в подвал, чтобы обналичить деньги, а там не работает аппарат: сотруднице приходиться выходить на улицу чтобы поймать связь для терминала. Пробыла в банке 40 минут, в итоге плюнула и ушла
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Владимир
Level 11 Local Expert
November 11
The most terrible branch of the bank is a small room, stuffy, there are always queues, many people just go without an electronic queue, Employees barely move and slowly solve issues. Perhaps this is certainly not the problem of the branch, but the problem of the bank as a whole.
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Murodbek Rixsiboyev
Level 3 Local Expert
March 15
Super mini bank... the staff is very experienced and always helps
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Alisher Mamarahimov
Level 12 Local Expert
October 3
A good bank does everything clearly and quickly
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A L I S H E R
Level 9 Local Expert
August 20, 2023
Не совсем хороший банк. В основном работают со своими знакомыми. Стать клиентом банка легко но думаю это им нужно для количества.
Особенно разочаровал кредитный отдел, очень высокомерный персонал
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umidjon r.
Level 7 Local Expert
August 28
Good bank, convenient location
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виктория маракаева
Level 13 Local Expert
April 14, 2023
Отделение банка отличается четкой и слаженной работой с клиентами, никаких проволочек, всегда работают банкоматы. Отзывчивый коллектив.
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Максим
Level 6 Local Expert
September 16, 2023
Молодцы 👍, быстро обслужили. Чисто аккуратно, вежливый персонал.
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санжар Кучкаров
Level 7 Local Expert
January 29
Servis juda zo'r. Hodimlari hushmuomala. Har doim navbat bo'ladi, lekin tartib bilan tezda xizmat ko'rsatishadi. Barcha xizmatlari bor. Toza va ozoda. Bitta noqulayligi fuqarolar kutish zali biroz tor.
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Марина Н.
Level 12 Local Expert
May 1, 2023
Очень вежливый и отзывчивый персонал!!!! Всегда пять звёзд Это однозначно!!! Молодцы!!!!
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Ten Vladimir
Level 7 Local Expert
December 8, 2023
One of the best branches. Excellent employees who know their business. They respect your time.
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Olga Li
Level 9 Local Expert
September 26, 2023
Fast service. Thoughtful. For example, there is a separate queue to pick up a ready-made card
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Zohir Sodiqov
Level 3 Local Expert
August 21
High-quality service
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Zhenya Zavarzin
Level 5 Local Expert
July 29, 2023
Прохладный офис обслуживания клиентов. С зоной ожидания так же на улице. Можно легко поменять валюту, даже паспорт не нужен.
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Otabek Bobojonov
Level 9 Local Expert
December 14, 2023
The class is very polite staff too, good luck keeping it up!!!
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Darya Aksenova
Level 10 Local Expert
August 13, 2023
Заказывала карту виза. Седлали в положенный срок.
Персонал вежливый и квалифицированный
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тоха чу
Level 16 Local Expert
August 23
They solve issues quickly
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Олег Колеров
Level 9 Local Expert
August 10
They make mistakes on average
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Elena Volkova
Level 20 Local Expert
February 26, 2023
Неплохой банк. Но маленький. Часто операторы просят провести операцию в другом банке, говорят, что в этом какие-то операции невозможны. Обычно посылают в Ипотеку-банк
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Рустам Умаров
Level 8 Local Expert
March 25, 2023
Обслуживание отличное. Персонал очень приветливый. Так держать!
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Mushtari Allabergenova
Level 13 Local Expert
May 23
Excellent bank, excellent service.
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Бахтиёр Талипов
Level 13 Local Expert
January 4
Good service,excellent bank
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Oybek Aziz-Kariev
Level 10 Local Expert
March 25
One of the best banks in Uzbekistan
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Shaxboz Sobitov
Level 8 Local Expert
January 8
Service 0, swift orqali pulimni 1 oyga yaqin voqtda oldim, support ga umuman farqi yo'q, klient bilan muomila 0.1
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Виктор Кун
Level 9 Local Expert
July 17, 2023
Стал хуже. Но один из лучших в районе. Персонал хороший но сонный
Eler Urinboev
Level 15 Local Expert
January 30
There are always a lot of people
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агзам абдусаматов
Level 10 Local Expert
April 1, 2023
Хорошее обслуживание хороший персонал
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Vohid Farmonov
Level 8 Local Expert
March 28
Great
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ленара х.
Level 6 Local Expert
September 30, 2023
Clear work
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Санжар Диляваров
Level 10 Local Expert
August 1, 2023
Отличный банк
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DILFUZKA
Level 12 Local Expert
August 17, 2020
Хороший филиал банка, очень вежливое обслуживание. Персонал квалифицированный и знает свое дело.
Zoff74
Level 5 Local Expert
August 4, 2019
Не знаю как в других филиалах этого банка, но на Х. Алимджане 5 по моему мнению самый лучший филиал города. Отзывчивый, улыбчивый и конечно же профессиональный штат сотрудников начиная с охраны у дверей, заканчивая МОП. Сам клиент этого банка.
https://youtu.be/Ye-SyGi_xZ8