I came here to open Humo and Uzcard cards, and an employee Liliya serviced me. As soon as she saw me I am Uzbek, her facial expression dramatically changed. She looked at me disgustingly. She was nice with Russian speaking people. But when I spoke in Uzbek, she even did not answer to me and pretended not to listening to me. It was so ridiculous. We are living in a country where more than 95% people speak in Uzbek but the employee in this bank does not even know Uzbek or she is behaving like this of her racism. She was so disrespectful. I cancelled my cards. I am so disappointed by this.
4
metalheadjhbeing
Level 8 Local Expert
July 18, 2023
I think the overall quality of the bank( staff, queue) is satisfactory. However it took them 4 days to make one HUMO card for me.