The worst customer service ever. The lady near the reception, is not doing her job. She has to take care of customer's questions, but she's on her phone, annoyed face. One customer asked question, she got so annoyed. If Ipoteka bank wants to have good reputation, it should hire professionals. And maybe open more cash registrations, only one cash register was working and there were more than 20 people I wonder how it's rated 4.1, the rating is 0/5!

Диёра Абдукосимова

Level 9 Local Expert

The staff does not know the information, it was necessary to make a payment at the checkout and they do not know if they will take %, the consultant replied that they need to ask the checkout. I had to wait in a long queue, considering that only 1 window was open, to find out if the % would be removed, and it was important to me.

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Zeno

Level 3 Local Expert

Employees can't properly answer recruitment questions, yes, I may not be the most advanced in terms of technology, but could I just explain calmly? Not all employees, but there are those who seem to be working there in vain.

See original · Русский

Ipoteka bank

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