There is always no Internet, technical support on the site should be 24/7, but in fact the operator's phone turns off in the evening. But you can understand when absolutely all subscribers don't have the Internet, there are probably a lot of calls, you don't want to answer the same thing a hundred times. They don't normally explain what their problem is, and the support operator's voice is rude and boorish. They justify themselves by saying that the BACKBONE provider is being fucked up, of course I understand everything, but what kind of provider is there. Other providers in the city are doing well, but they are doing poorly. It's disappointing.

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Башмак _

Level 3 Local Expert

Add a little salt to the honey. It has always been convenient to use, because there is an office within walking distance so that you can pay for services. Because before the price increase, there was a stable speed and price-quality ratio. But for 100 megabits, 800 rubles? Well I do not know. Support. We practically do not use it, but we promptly solved problems if they arise. Of course, you can't take that away, politely. Office. I can't say anything in particular, because we applied only to conclude contracts and pay for services. And now why am I writing all this here. I am incredibly annoyed by the fact that I cannot pay for services online. If the office is closed, then everything is gone. Once on New Year's Eve, we were left without Internet for a week, having forgotten to pay for a month in advance. They say here that you can pay online by logging into your personal account.In fact? It is impossible to pay through the Payberry application, as indicated on the official website, I tried to do this from two devices.Log in to your personal account to take out credit days? Also no, it just doesn't load the page. Previously, if you pay in the middle of the month, the Internet was cut off from the first day of the next, and the money was taken from you for the full month.

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Роман Сергеевич

Level 2 Local Expert

Russian Russian Russian Russian sites, I only log in through a Russian VPN, although I used to be able to log in directly, but the Internet was slow for a week and then I just stopped logging in to Russian sites and Russian online games) it's very strange) the question is what do we pay for? there is no stability, the Internet is fast, but they always have some kind of problems! I do not recommend the provider!

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