Ivy Garden Hotel
Directions
Nizami Ganjavi
1.1 km
Bakıxanov küçəsi
265 m
Similar places nearby
21 review
October 18
The hotel does not match its stars. We came as a delegation on a business trip. The room smelled very badly of sewage. Towels were not changed, bathrobes were not brought. There was no cleaning in the room twice. It feels like we didn't live in an eco-hotel, but on an eco-farm. They asked to move to another room, they said that there were no rooms. However, the very friendly staff at the restaurant, especially I would like to mention the woman who cooked the omelet. Always with a smile, very polite and kind.
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June 12, 2023
The staff is very friendly, everyone is ready to help, customer orientation pleased. I didn't like the restaurant and cafe in the hotel. Normally only in the breakfast format. Events are constantly held in the restaurant, it's not very convenient to just go in to eat during the day. And expensive. The rooms are cozy, interesting design, linen and towels are good, clean. But the quality of the repair itself caused a smile - the finishers messed up a lot, especially with laying tiles in the bathroom. The spa center is small, the pool is warm, towels are provided, there is a sauna and massage. The location of the hotel is not very convenient, there are no places to walk or eat nearby, you either have to walk 15 minutes towards Central Park or go to the center. In general, I liked it, I can recommend it for mobile tourists who do not care that the tourist infrastructure is right next to the hotel
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January 11
I want to note right away that my review refers specifically to the hotel itself, not to the staff. The staff is very responsive, they always went to a meeting, helped with any question, lowered the stroller from the steps every time, opened the doors, helped with things when checking in and changing rooms, any request was fulfilled with lightning speed! The question is for the managers. To begin with, they do not give a mattress for a crib (playpen), that is, the crib comes with an unstable and sinking bottom, like any playpen, I had to make a mattress with my own hands from a spare blanket. The linen for this crib was provided by an adult, that is, for a large bed, a pillow is also for an adult, a small child on it is as uncomfortable as possible. The rooms require renovation, shabby furniture, a sofa and a stained carpet. The first room we checked into had cracks in the windows, it was blowing and very cold - once, incredibly noisy - twice. Cars are constantly honking, the roof rattled from the wind, which the same windows overlook, the night was interesting, the technician said that "technically" everything was fine with them, they were closed, but as soon as we pressed them with our hands, both air and sound no longer pass. They moved to another room. By the way, both rooms are Deluxe. The furniture was shabby, the carpet and sofa were stained again, and there was just an unbearable stench of sewage from the toilet, which even with the door closed penetrated into the room. We were offered a refresher at the reception) breakfast is not a 5* hotel, about 2 and a half. Wi-Fi was constantly crashing. Even if the hotel had 2 stars, all these moments could be forgiven for the excellent work of the staff, but the hotel proudly has 5 stars, you check in and sincerely do not understand why?
See original · Русский
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