Great hotel! Located in the Emirates - Dubai. A large golf course, lakes, its own private beach.There are courts for playing lawn tennis. There are three hotels on the territory. Two of them are located on the coast. The third is 500 m near the lakes. Many thanks to the chef of one of the restaurants. It was very tasty. Impressions of the hotel: great!!!
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Дмитрий
Level 14 Local Expert
September 18, 2023
We rested at the hotel in September. We were satisfied with the trip to the hotel. The territory is very large, you can visit the territory of other hotels of this chain. We took an all-inclusive tour, there are no complaints about food, there is a choice. The only caveat, the dishes do not change. In 7 days, in principle, I did not get tired of food. It is convenient to move around the territory, golf carts drive, if you live in the palm building, then you can call a golf car to the room. The territory is really large, sometimes they used such a function, since it was very hot at this time of the year. With regard to the beach, the beach is sandy, there are a huge number of sunbeds, there are always free ones, towels are given out on the beach. The sea is disgusting, but this is generally to be expected in this place, it is very shallow, algae swim (not just everything in them, but there are), crabs have been noticed a couple of times. Be prepared for the view, you will not see the sea as such, there will be a piece of a bulk palm tree in front of you, on which an unfinished overpass is located, and the port will be visible on the right (almost all the time it was like in a fog, so it did not particularly catch your eye). There are several pools on the territory, almost all with a depth of 1.2 meters, but there is also a deep one, 2 + meters, with a beautiful view, you can take good photos in it. Each pool has a bar, you can take both non-alcoholic and alcoholic drinks. Strong alcohol is good. There is Wi-Fi throughout the territory. It works great, fast, there have never been any problems with it. The contingent is mainly Germans, of retirement age. There were few Russians. There weren't many families with children either, so it was quite calm. Regarding the number. The rooms are nice, clean, not broken, the furniture is relatively fresh (we were in the palm tree building). They are cleaned every day, the only thing that seemed that they did not change the bed linen for 7 days. Water is brought daily for 3 bottles of 1.5 liters. There is a kettle, a coffee machine (tea and capsules are also available). You can order room service for a fee. The air conditioning is always weakly turned on in the room, so it was always fresh in it.
Of the minuses:
Russian Russian is not spoken by the staff, and many people speak English poorly and sometimes it was quite difficult to understand them (the reception staff does not have such problems, so you will understand them for sure), there is one employee at the reception who speaks Russian, but it felt like he still did not quite understand. In this regard, I think that we could not use half of the functionality of our tariff, because we simply could not find out from anyone normally (my English level is not high). The brochures that are given are not entirely informative. But still the staff is good-natured. One night there was a problem with the fire alarm, it turned on by itself, the problem was solved in about 20 minutes, in the morning they apologized in the form of a box of chocolates and a bottle of wine.
I didn't like that everywhere they offer to indicate the room number and sign the receipt for food and drinks, they explain this by saying that it is necessary for reporting. There was a little tension because of this, but everything went well when leaving no extras. there were no payments. You can always check the bill through the menu in your room's TV.
If you are going shopping, then this hotel is quite far from the city. It takes about an hour to get to the center, 20 minutes to the nearest mall (but it's so-so, shabby). Free buses run from the hotel, you can find out the time at the reception and it is better to book a bus there in advance.
A lot of locals come to rest from Fri-Sun, there is a fuss and noise.
Also be careful when booking a plane ticket for departure home, your fare will end exactly at 12 p.m. and at 12 p.m. you will need to check out of the room and you will not be able to use the fare services accordingly. Perhaps you can extend it for an additional fee, but you need to find out at the reception.
In general, if you are looking for a place for a lazy holiday, then this hotel will perfectly cope with this, there are no annoying animations and other noise. There is a great opportunity to stay on the sun beds, where no one will be around and enjoy the sun.
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7
Татьяна Н
Level 3 Local Expert
July 29
The hotel is large, the territory is large, well-groomed, the beach is large, there was a feeling that there were few people, a lot of free sun beds, the restaurant is always free. A quiet, peaceful hotel. There is no animation, only aqua aerobics at 11.00. Once a DJ girl performed by the pool and on the saxophone. And in the evenings at the Vasco de gama restaurant. The food is delicious, in abundance, but there are not enough sea products, there were no shrimps, mussels, oysters. The restaurant next to the beach has a shrimp salad and a very tasty burger. For breakfast, poached eggs, cheese with mold, buratta, etc. The rooms were cleaned every day, towels and bed linen were changed. My husband had a birthday and we had a wedding anniversary, a nice compliment from the hotel were cakes in the room. I liked the hotel. I recommend.