For the umpteenth time, the man working there is rude to my friend, who picks up my parcels, they force me to download the Jean post application, because there are qr codes, and they do not want to accept codes (alphanumeric) from Chinese marketplaces, according to which it is necessary to pick up the goods, and refer to some internal rules of the company, which the support has already denied (it's sooo hard to get through to her)
Inadequate branch employees are throwing themselves at my friend! Into a fight!!!!
1. What kind of “staff” do you have there?
2. Why is the application being imposed? I don't want to download it, it's not a marketplace, it's just mail. There are codes to receive from your partners, if these codes do not suit you, solve it with your partners, and do not force them to make life easier for your service customers!
3. Ask the employees - maybe they need a transfer to another place? Away from the customer service
Unfortunately, before this situation, I ordered more parcels and indicated this branch
!!!!In real time (right now) they said that they would not give parcels next time and in general, that I should order to another branch !!!!
WHAT IS THIS ALL ABOUT???
Don't you have enough people there at all?
See original · Русский
Майра Н.
Level 4 Local Expert
September 14, 2024
Jana Post on the streetMakataeva 118, the best location in the big city of Almaty. The city center and at the same time in a quiet, peaceful street without unnecessary passers-by. It is easy to get there by buses in both directions, the stops are just nearby. I do not see any disadvantages, also in Jana Post the service of young people is fast and respectful. There are only solid advantages!
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Жансая Сералиева
Level 5 Local Expert
October 16, 2024
There is always a practical queue. The guys are great, they give it out quickly. And goods from China began to be delivered quickly. Now it would be good if there were more points around the city
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Azamat Aza
Level 14 Local Expert
March 25
Good fast service, polite guys, I don't know why there are so many bad reviews in 2 gis, just what kind of hello is the answer apparently.
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Jon Doe
Level 4 Local Expert
December 4, 2024
They do not work during working hours at Timiryazev 69. In 2 gis, they agree to remove negative reviews.
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Булбул Анарбековна
Level 3 Local Expert
August 21, 2024
A friendly and efficient young man!!! The service is at the highest level. In addition, I helped to call a Yandex taxi...Good luck to you, THE THEME!!!
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Shaky
Level 12 Local Expert
January 28
The guys at Jana Post are great, always friendly,
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Анна Потапенко
Level 4 Local Expert
December 13, 2024
Friendly staff, convenient location
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Roman B.
Level 4 Local Expert
October 23, 2024
Last time there was even a small queue, obviously the Chinese stores are slowly starting to kill ozone and caspi
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Бауыржан Т
Level 2 Local Expert
September 28, 2024
The location is very good, the staff works quickly
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Жанар Калымбетова
Level 3 Local Expert
July 27, 2024
I get my goods quickly. The staff is very modest and decent. I liked it.
See original · Қазақша
Анара Турысбаева
Level 4 Local Expert
November 23, 2024
They deliver very quickly
See original · Русский
Андрей Бочанов
Level 5 Local Expert
September 7, 2024
A normal pick-up point. Without much lyricism, but quickly and to the point.