Stayed in room 210 from 04/23/2024 to 04/25/2024.
Positive:
• location (to the exhibition in Atakent, which I visited, 10 minutes on foot), near the currency exchange, supermarket, several cafes;
• 24/7 reception;
• spacious room;
• breakfast from 08:00 to 10:00 for 2000 tenge, delivered to your room. I took a scramble of 3 eggs, porridge and tea - I didn't bite off my fingers for pleasure, of course, but I ate a lot on the whole;
• water cooler on the 1st and 3rd floors.
Cons:
• Wi-Fi. In my room 210, the signal was very unstable; at the reception they spread their hands, saying that your room is located like this and the walls are thick, try restarting your phone / laptop...Well, ok. It catches well in the lobby.
Bottom line: in general, I recommend the hotel price = quality. If you need a more stable Wi-Fi signal to work, then ask for a room closer to the center.
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Show business's response
Anna Fedorova
Level 6 Local Expert
October 2, 2023
Now this hotel has a great experience: the staff is very polite and pleasant, the cleaning is on top. The room itself (3 etvzh) is brand new and modern, very cozy: new furniture, a chic bathroom, carpet, plenty of storage space, a huge TV, a powerful hairdryer, a refrigerator and a kettle. Bathrobes, slippers, soap, brush,.... in general, there is everything you need. You feel at home. Thanks to the staff for this feeling, I recommend the hotel!
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Diana Z.
Level 3 Local Expert
December 9, 2023
I agree with all the reviews. The hotel is pretty good, clean, cozy, there is a good hair dryer (it is extremely important for girls), a refrigerator, a TV (which was important to my dad), a kettle and the ability to get water at the reception. The staff is friendly and courteous. There is a good souvenir department at the reception (although they searched for the key for a very long time, and they also opened it with a fight :)) I bought souvenirs for my family. Of the minuses, we did not have time for breakfast, as we left on business (but this is already our fault), so we could not evaluate the kitchen, but we would like to. From the suggestion: it would be great to be able to order not only breakfasts but also lunches or dinners. We are satisfied with the hotel, and we may visit it again in the future. I recommend it!