Jermuk Hotel & SPA
82 reviews
December 24, 2023
I had an incredible time with my husband. The property is situated in a very picturesque location. The view from the room overlooking the canyon was breathtaking. Breakfast, lunch, and dinner were included in the stay, along with some treatments. The food was delicious, catering to everyone's taste.
I also treated myself to a full-body massage, and I felt rejuvenated afterward.
The hotel boasts an impressive gym and a lovely pool with a canyon view.
The staff was very friendly and helpful. We will definitely be back.
1
June 9
Perfect place, for everyone. They offer every kind of treatment with mineral waters and other kinds. The only thing I would recommend, to add charging stations for EV. Thanks
October 19
Amazing hotel with good views and staff.
1
July 1
New hotel, with nice backyard. However the service is terrible
October 14
Super super hotel and spa💋💋💋
July 9
Good plays
September 23
A chic hotel in the resort town of Jermuk, three buffet meals a day, dishes are served of Armenian and European cuisine, everything is very mega tasty and of high quality, the rooms are clean, modern and there are many toilet and useful accessories. The room is cleaned every day, towels are changed every day and the bed also seems to be changed every day or so carefully made and smoothed that the feeling of freshness of the bed linen is present. In the room, and in all corners of the hotel, you can feel an incredibly pleasant smell. This room has a balcony and stunning mountain views. The price includes a complex of various health and wellness treatments, as well as recreation areas (loft, swimming pool, children's room, beauty salon) with panoramic views of Mount Amul and the Arpa River gorge. There are numerous cultural and historical attractions on the territory of the resort: the waterfall "Curls of the Mermaid", an arched bridge over the gorge of the mountain river Arpa, etc. The business card of the city is the healing mineral water Jermuk, which flows from the taps of the drinking gallery built in the picturesque area of the city. I recommend the Jermuk Hotel for its high quality, attention and hospitality, as well as for its comfortable and stylish interior.
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1
August 2
Jermuk is a fabulous corner, clean, cozy,well-groomed,calm, beautiful city !!!
The hotel stands in a wonderful place, the view is charming, around the mountains, forest,river in the canyon, silence, babble.
The service in the hotel is 10, there is such cleanliness around, you won't even find a speck, both inside and around the outside.The staff is good-natured, polite, and helpful.The rooms are comfortable with a view of the canyon, the pool is clean, large, odorless, chlorine-free, the water temperature is low for me personally 25-26, but it's individual, maybe someone likes it that way.The food is generally cool, like in a restaurant, variety, delicious, beautifully furnished.Special thanks to the chef! The waiters are beautifully, cleanly dressed, beautiful, young, pleasing to the eye.
This is a place where you want to return!!
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April 7
Good day, good health 🌺
I wanted to write a review on a spa holiday:
Everything in the spa hotel is excellent, the birds are singing, the air is fresh, the interior is beautiful. We came to rest in mid-March and early April. We had a junior suite with a balcony, it's great to live on the 4th floor: the view is amazing, eagles fly in the morning, birds sing, the sun is shining and everything around is bright, beautiful, white with snow, green pines with big cones, beauty! Wonderful, kind, helpful staff in all areas, my husband and I really liked the food, delicious, lots of pastries for sweet tooths and jam for every taste.
I want to come back and improve my health.
I wanted to write a review about cosmetologist Dr. Gayane! An excellent cosmetologist took a course of facial massage and masks very well removed swelling from the face and the face was refreshed, the cosmetologist's hands were pleasant and soft, a comprehensive ultrasonic facial cleansing was performed, a wonderful procedure, I recommend those who like to do facial work. Dr. Gayane also put collagen threads on my neck and decollete, carefully, slowly, diligently, I will not say that it was painless, the pain was minimal from a needle puncture, botox was also put on, even in the nose area, so that the nose became neater, in general the procedures are interesting, the result is there.
I also really liked the masseur Hovhannes - that's right from the bottom of my heart, thanks to him, a general massage course for the whole body was conducted, I am very happy, I will definitely come to him for a repeat course next time. Pleasant, strong, golden hands, gradually, evenly distributes the load, there was no unbearable pain after the first massage during the next procedure,(usually everything hurts for three days) but everything is fine here, I was very comfortable getting a massage.
Of the cons :
There is no window in the room that would open and ventilate at night, you have to open the door to the balcony, there is no micro-ventilation.
During water procedures, baths are often overheated, hot is a minus.
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1
July 18
I had a rest at the hotel in June. In general, everything is fine, except for the food. I didn't like the food at all. Breakfast was good, lunch was good, dinner was really bad. Sometimes I could only take matsun and a cake for dinner. But I lost weight, also a plus). The area behind the hotel is beautiful, there is a road to the waterfall. Everything is very modern and clean inside. The rooms have super-comfortable mattresses and pillows. The treatment room is also comfortable. The pool and sauna are open until 21.45, it is convenient, you can stay there until the evening if the weather is bad outside. I went to the Hakob for a massage in the city, I highly recommend it. The specialist replaced my shoulder blade, which was bulging. This is not a relaxing massage, so you have to be patient. But the result is worth it.
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August 26
It's a great place.
Great location, fantastic nature.
Professional service of all staff, a wide selection of delicious dishes, a magnificent room with mountain views.
We visited the pool with pleasure.
Cons, you didn't notice for 5 days of stay ...😊
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August 11
A great place for a relaxing holiday, very tasty food, experienced and kind staff, teamwork, wonderful cozy rooms with all amenities, a large restaurant, the hotel fully meets all European standards, justifies its 5 stars.
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June 17
The hotel is new, stylish, and cozy. The staff is friendly. I didn't like the food (the breakfasts are normal, but for lunch and dinner I didn't really like the dishes, the desserts are also tasteless). And a small wish for the hotel: make a staircase to the waterfall with handrails and wide (it's scary to go down the existing one)
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August 6
A wonderful hotel, clean, well maintained, you feel like in Europe.everything you need is available in the rooms (hygiene products, bathrobes, slippers), there is even an iron and ironing board.
The food is very varied, everything is delicious.
We will definitely come back again.
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April 28
Spacious rooms, comfortable beds, everything is available for living. On the minus 2nd floor there is a Jacuzzi, 2 pools for children and adults, a Finnish sauna (although weak). Breakfast and dinner buffet. Medical services are included, but since they lived for one day, they did not use it. Nearby there are springs, a beautiful waterfall.
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November 26, 2023
Great place. Gorgeous view of the mountains from the window. Clean air. Lots of places to walk. Cozy rooms. Colonnade with mineral water on the territory. Excellent medical and SPA center. Indoor pool for children. Large indoor swimming pool for adults. Everything is there for a good rest. Excellent cuisine. Educational excursions by jeep. I advise you to relax.
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October 24, 2023
The hotel has a beautiful view, the procedures here are the best in Jermuk, the girls are on procedures, everyone is cute, they will always tell you everything. The food is amazing, the menu is not particularly diverse, but there are many national dishes, deliciously cooked. From entertainment - swimming pool, sauna, gym, backgammon, chess. You can ask your doctor to prescribe yoga. The rooms are cleaned regularly and conscientiously. Water is brought to the hotel itself from the spring, it is convenient, but of course it is better to go there yourself.
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1
May 30
A great vacation in a village consisting of almost only hotels. We were definitely in the best of them. The building is made of pink tuff (a traditional building material for Armenia)Another hotel on my list that I would like to return to and recommend to my friends. The Grand Resort of Jermuk. Hayat built and managed it for the first time, so everything is high-quality, sound, comfortable, cozy and tasteful. A big plus is that mineral water flows from the tap. That's what it says in the bathroom. Drink tap water. And this water is very tasty, soft, like from a well. This water is supplied to 40 countries around the world. The second plus is the beds ... they are very wide, consist of two large mattresses and if the neighbor is messing around, then it doesn't bother me. Super comfortable mattresses and pillows. A miracle, not a pillow. It should be noted that in the previous president in Yerevan, I slept on a stuffed dog). I didn't want to get out of this bed. Of course, the quality of the linen, the hotel's delicious aroma in the room. Everything created an atmosphere. There were no dental and cosmetic kits - that surprised me. And there was no hair conditioner. Perhaps this is the specifics of the region. The third plus is the attractions in the immediate vicinity of the hotel, but they are not included in our program. 5 out of 5! It's a cool place! And another cool view from the window of the mountains and the forest. The temperature is like at home. Minus 7, but the sun is shining. Just because it's at a height in the mountains. Our trip was in March. There was grass everywhere in Yerevan, and there were snowdrifts here on March 9, but I still really liked it. The meals were all inclusive. Everything was very tasty. The spa and mineral water pool are great.
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August 23, 2023
Отличный большой курортный отель с элементами санатория :-) От санатория тут - лечебные процедуры, осмотр и назначения врача. И, что очень прикольно, это все работает, даже если приезжаешь на одну ночь.
Номер большой, просторный, удобно все расположено.
Очень понравился SPA - хороший бассейн с очень классным видом, джакузи и сауна.
В пешей доступности (минут 7-8) галерея минеральной воды - можно круглосуточно пойти туда и выпить джермукской минералки.
В ресторане блюда могли бы быть не сильно санаторные - а то на горячее - только курица и рыба, да и то суховатые.
В номере явно не хватает возможности открывать балкон либо окно на проветривание - балкон только нараспашку открывается, окно - вообще не открывается, немного не хватало свежего воздуха в номере.
November 20, 2023
Excellent hotel, new renovation, nice comfortable rooms! Breakfast, lunch and dinner are already included! Buffet, the food is delicious for every taste, everyone can find something to pamper themselves. Medical procedures are also included in the room rate! For an additional. You can pay for additional treatments + a free swimming pool until 22:00 with a gorgeous view of nature. + free parking! In total, 5 points!
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2
September 30, 2023
I like everything!But the most important thing is the kind, friendly staff.I want to mention especially the pool with incredible views of the gorge and mountains!The food is always fresh, excellent, the rooms are clean, the maids are the best in the world.I am always happy to come to Jermuk.For the tenth time!Guests from all over the world are always welcome here. Sergey Movsisyan, Moscow city
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1
May 19
Their food is very tasty :) the service does not reach the level of their prices ... the staff smiles does not always answer questions ... yes, it was cold, I asked for a heater, I thought I would come after a walk and it would be warm in the room, but they took it from me ... without my permission they entered the room ... and of course for such an amount it is necessary and it's time to make repairs :)
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November 4
The best location among Jermuk hotels. Amazing view of the mountains. Buffet - you won't stay hungry. There is meat, fish, and fruits. In the bar with a view of the mountains, these are the desserts🔥
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April 23, 2023
Отдыхали два дня в конце апреля, отель супер! Внутри все новое и сияет, очень доброжелательный персонал, заботливо к гостям. В номере утюг, очень качественные халаты для спа, чайник, холодильник. Хороший бассейн и санаторный спа комплекс с процедурами. Больше всего понравились теплые минеральные ванны и бассейн с камнями. Недорогой массаж. Пешком до питьевой галереи минут 15 рядом с ней комфортная для прогулки территория, парк. По ресторану смешанные впечатления, завтраки и ужины вкусные, на ужин всегда было рыбное блюдо, вкусное. На обед рыбного варианта не было, выбор на обед и качество среднее. Еду не покупали, питания в отеле вполне хватало. Рекомендую для ценителей спокойного отдыха с целью дать пользу здоровью.
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April 7
A wonderful place! We are coming for the second year and we will come more than once! The nature is fabulous, the people are incredible, the service is 5 stars for all declared! Excellent food, treatment, swimming pool! Everything is great. Children invariably ask to go to Jermuk every year)
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April 13
This is a great place to relax and recuperate. We've been here for 12 days. The staff is very attentive and helpful. The hotel is worth the money. Cleaning is constant, bed linen is changed every other day. Towels were changed daily. Food, pool, gym: everything is fine. You won't regret it.
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1
April 8
Excellent hotel medical staff from God a chic room with mountain views there is a swimming pool a gym they give breakfast lunch and dinner in the rooms there is a mini bar a lot of procedures I advise very much
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September 2
Very nice hotel, nice staff, I liked everything, I recommend it.The food is excellent. Swimming pool, sauna.
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June 7
I didn't like the hotel, the service, the food and the staff. I wrote about it on Google, the owner of the hotel contacted me, started threatening that he would send people after me if I did not delete my review.
I will not delete my complaint until you correct your mistakes.
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1
August 30, 2023
Пищу демонически пересаливают (как и везде в Армении), в остальном отличный отель, очень профессиональный и вежливый персонал. А Джермук – отличное место для отдыха. На момент лета-осени безопасное, тихое место, за которым хорошо ухаживают)
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May 17, 2023
Отель превосходный, дружелюбный обслуживающий и медицинский персонал, приятный дизайн интерьера, свежий ремонт. Подробный отзыв напишу позднее, когда вернусь в Россию. А сейчас хочется отметить прекрасную возможность совместить отдых, лечение и косметологические процедуры. Да, они не входят в пакет услуг, платные, но это стоит того!!! Чудесная косметолог Гаянэ с волшебными руками, её массаж подобен волшебству, полный релакс и видимый результат после первой процедуры! Спасибо за профессионализм, тактичность и внимательность.
3
June 17, 2023
Очень красиво, хорошие номера, особенно удобно, что есть семейные номера - два номера соединены дверью. Есть лофт пространство, где можно работать. Есть красивый бассейн и сауна. В бассейне скользкий пол, это единственный минус этого отеля.
Кормят оооочень вкусно, еще и лечение включено. Ездили уже несколько раз сюда
1
April 7, 2023
Для меня очень важна еда. Живу тут 4ый день. Самая вкусная еда - завтрак, потому что я люблю манку и есть красная рыба.
Обед и ужин - на уровне столовой. Котлеты пожарские , вареная рыба, вареная кураи т.п.
Хашлама из говядины по версии отеля - кусок варёного мяса на кости. Без ничего 😢.
На каждом обеде и ужине есть плов из полбы или из макарон. Так вот, это - просто полба и макароны, без ничего)
К закусочному столу претензий нет. Десерты бедноваты.
К процедурам, бассейну и номерам, сервису вопросов нет, 5+
3
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November 8
Do not repeat mistakes, do not contact a cosmetologist at the hotel. For 27 tons of rubles, they simply disfigured. I can't go to work after my vacation ( after the mesotherapy procedure for more than a week
)
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August 10
Probably the most current choice in jermuk! The value for money and quality deserve the best evaluation!
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May 19
Great hotel.lots of treatments, excellent staff, very tasty.
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July 11
We have probably already gone to this hotel for the 5th time, there are no disadvantages at all, the food is like for kings, the place itself is gorgeous, the stairs to the waterfall give adrenaline , service, service, the pool is great for 5, I have not even met such a quality in the Russian Federation for such a small price.
The main thing is that nothing changes for the worse .
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May 27
A great place to relax with your family. There is everything you need, good service.
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November 2
I recommend a wonderful hotel by excellent owners! Clean and cozy
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January 11
A magnificent hotel, top-level service, friendly staff, in general, I want to mention the city of Jermuk, kind, hospitable, friendly people live here, fabulous nature, clean air in Jermuk, I want to come back here again and again.
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2
October 19, 2023
Wonderful hotel! This is a place where both body and spirit are treated) The beauty around adds joy. The food is great. The procedures are good. I recommend you to visit!!!
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2
February 19
I liked this hotel, modern type, excellent service, excellent cuisine, pleasant procedures
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1
July 30, 2023
Один из моих любимых мест в Мире Я здесь, как Дома. Кормят чудесно. Номера отличные, на выбор с балконом и без. Виды потрясающие. По пятницам и субботам "языческие" костры, с песнями, картошкой(и не только) в костре. Походы по утрвм, в разные стороны и в разных целях. Бассейн, сауна и т. д. Все ок и входит в цену. Кстати, заметил, что кто сюда посещает хоть раз, далее всегда тянет возвращаться))) И это Правда!!!
3
February 25
We called the hotel on the evening of February 25, to book a room, the hotel employee said that he could not speak either Russian or English, it was very unprofessional, inconvenient for tourists.
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3
November 8
Super new, stylish, comfortable sanatorium and hotel
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February 20
Delicious and varied food, a swimming pool overlooking the gorge, clean and spacious rooms.
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1
August 25, 2023
Качественный отель, качественная кухня, персонал 10 из 10, все отзывчивые и всегда подскажут. Моя оценка 5 звёзд!
2
June 1, 2023
Не был хочу побывать) по фото уже можно понять что отель с полным обслуживанием😉). Не думал что такой красивый вид будет из окна 0_0
Еда шик-блеск. Особенно хочу выделить БАССЕЙН просто в шоке, никогда такого не видел (⁄ ⁄•⁄ω⁄•⁄ ⁄)
August 1, 2022
Отдыхали в Джермуке в июле 2022 года. Отель отличный, вкусная еда, внимательный персонал. Все для гостей иначе. На массаж ходили к Акопу Акопяну. Кабинет возле банка ВТБ. Человек профессионал своего дела. Рекомендую. В общем отдых в Армении на пользу здоровью. И конечно же, вернусь♥️
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February 23
A great sanatorium, nice people, delicious food, and the pool is the cherry on the cake.
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