I would like to mention the wonderful work of an employee of this department named Aida.
She promptly resolved my question regarding the social card.
The working day was coming to an end, there were only a few minutes left before the bank closed, the question remained open, however, Aida took my phone number, called me back after the working day, explained everything in detail and the next morning, without any reminders from me, sent the document I needed by whatsapp.
He is a very sensitive and attentive person. I'm glad she worked with me that day, July 7th.
It's nice when you meet a professional and purely human attitude towards yourself. It is employees like Aida who create a decent image for the bank.
Thank you, Aida!
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Марина Райская
Level 4 Local Expert
April 5
Professional staff explained everything in an accessible way and opening the card took a maximum of 20 minutes (I am not a resident) The waiting time in the queue is 10 minutes. A very good department, I recommend it.
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Не Дж
Level 2 Local Expert
March 27
The service is not very good, they could not set the PIN code
In order to receive cards, I went to banks all day and could not receive them
Employees are always busy with their own affairs
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Александр Попов
Level 14 Local Expert
October 19, 2023
Opened the map. I came from Russia. Customer-oriented bank. Competent specialists. Detailed and accessible explanations on issues of interest. Assistance in full . Respect.
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Александр Романив
Level 12 Local Expert
January 9
A great, pleasant, reliable place! I did everything I came for quickly! No queues and incompetence! Satisfied! Accounts are opened for non-residents!
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Полина
Level 9 Local Expert
January 22
A large branch, the queue is moving quickly: an account was opened, and a personalized multi-currency tenge / euro/ dollar Mastercard was issued/issued to a non-resident: a printout of the IIN, a passport with data on border crossing, the address of the place of stay in Astana, a Kazakhstani phone number and a questionnaire (you need to write a lot and prepare the data of the Russian TIN if you are from the Russian Federation). I recommend downloading the bank's application in advance in order to activate it faster. It is advisable to have an account in another Kazakhstani bank or cash in the amount of 2000 tenge: you need to activate the card.
Many thanks to the bank for the support of non-residents!
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Андрей Коньков
Level 18 Local Expert
January 10
A convenient bank. They make cards for Russians. Clean, tidy, electronic queue
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Дмитрий Б.
Level 3 Local Expert
July 14, 2023
Помогли решить проблему с авторизацией в приложении (была ошибка, связанная с проверкой ИИН). В другом отделении банка нам сказали "ничем не можем помочь", а здесь смогли.
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эльдар нурмагамбетов
Level 7 Local Expert
July 22
There are few parking spaces, you will be spinning
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Дмитрий
Level 17 Local Expert
September 7
We quickly opened a card and a multi-currency account
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Ольга Бельская
Level 8 Local Expert
September 1, 2023
Assem - лучший сотрудник банка))) и обслужила быстро и анекдот рассказала)))) благодарю
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Александр М.
Level 9 Local Expert
October 3, 2023
The bank does not care, the insurance sucks, go around, do not be insured , otherwise you will pay from your pocket many times more
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Сергей Григорьев
Level 11 Local Expert
August 1, 2023
Самые качественные менеджеры, все расскажут - умницы!!!
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Sergei Popov
Level 18 Local Expert
January 19, 2023
Беда с парковкой. Если говорить про здание, банк как банк. К самому банку как сервисам конечно есть претензии, но это другая история :)
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Aibek
Level 7 Local Expert
March 11
It is inconvenient to get to the bank, but the building is beautiful
See original · Қазақша
Никита Салтыков
Level 9 Local Expert
February 22
Service and attitude by 5 points.
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Александр
Level 3 Local Expert
November 10, 2023
Pleasant, conscientious employees!
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Петр Иванов
Level 12 Local Expert
September 20, 2023
Нормальный банк, но минимум 2 часа в очереди
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vake
Level 5 Local Expert
June 14, 2023
Головной филиал, чисто и уютно.
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Юрий С.
Level 16 Local Expert
October 25, 2022
Хороший курс валют, мало очередей, быстрое оформление карты.
1
Иванов Константин
Level 7 Local Expert
November 26, 2023
A very good bank
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Марина Сорокина
Level 7 Local Expert
February 23, 2023
Менеджеры работают очень быстро
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Гульмира Абилова
Level 6 Local Expert
March 6, 2023
Хороший,удобный банк!
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Обсада Спб
Level 5 Local Expert
July 14, 2022
Ждал 20 минут, пока менеджеры наболтаются между собой
1
Future23
Level 12 Local Expert
March 26, 2023
Неплохой банк
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Рустам Фахрутдинов
Level 16 Local Expert
September 28, 2019
Честно сказать уже и банка такого нет! Жусанбан типа того! Как то побоку до него Джаксыбековский он бывший! А на них мне на срать с большой колокольни!!!