I do not recommend it!!! There is no service, the manager in Astana deceived that the contract cannot be terminated and the money is not returned. We haven't called the call center yet, now we've been waiting for money for a month, we also can't get an answer from anyone when the money is sent! We regretted 1000 times that we contacted this company
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Рустем Султанов
Level 4 Local Expert
November 8, 2023
This is the first time in my life I have come across such a terrible attitude. I am the injured party. The accident occurred on October 16. It's been more than 3 weeks!!! Until today, even an assessment of the damage has not been done. I have an absolutely incompetent manager Timurlan in touch with me, who cannot give a clear answer to my question. Give a clear answer WHEN WILL THE DAMAGE ASSESSMENT BE CARRIED OUT?!
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6
Крис Тина
Level 2 Local Expert
March 19
The manager, especially the guys, are rude, the girls work without pleasure, I do not recommend the insurance company, while I touched the contract, I listened, I sympathize with those who encountered this company.
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Елена Кросс
Level 4 Local Expert
July 7, 2023
Ужасные оценщики. В оценку пишут что угодно кроме того что нужно. У меня поведена геометрия, куска лонжерона вообще нет, полотно метала от начала и до стакана отсутствует, а они на сварочные работы пишут 1380тг, при этом вписывая приборную панель которая целая. В конечном счёте за тотал выплатили чуть меньше 600к при рыночной стоимости авто 2кк. Оценщики не скрывая в офисе предлагали заплатить им чтобы они максимальную выплату сделали. Иду к независимому оценщику и в суд, пусть ещё судебные издержки оплачивают за такое отношение.
2
1
Марина Красногорова
Level 5 Local Expert
January 4
Inconvenient location, there is no Parking, I would like to find out something, I need to go through the whole city, the estimate is underestimated, a new car from the salon, estimated 3 times less than in the salon, the car is under warranty, in general lawlessness.
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5
Евгений Докучаев
Level 7 Local Expert
December 28, 2023
Awful. It's been awfully long. There are huge queues, and only 2-3 managers. First, wait half a day to write an application for an assessment. And then stand for another half a day to write an application for payment. Is the 21st century the digital age?No, you haven't...
See original · Русский
3
Тимур Орунбаев
Level 2 Local Expert
February 23
You wait in line for 4 hours, you come at 8-50 the number was 24 it was time at 15 00 the queues are large, no one wants to work insurance 0 points people insure in Eurasia is much easier
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2
Ляйла КАКИМОВА
Level 8 Local Expert
January 25
Terrible queues .We went to get insurance after an accident, it was a nightmare. There are few managers, they are well done trying to help to the end, but there are only three of them and the queue lasts for several hours
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2
Azamat Sarsembai
Level 3 Local Expert
February 23
Long queues, the system does not work, you constantly have to come to the office for any question and stand in line, the call center never responds
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2
Сакен Жолумбаев
Level 15 Local Expert
March 21
I would put 0, the building is empty, the toilet is on the second floor, there is no parking, the one that is blocked by a barrier
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AlecrimAlecrim
Level 2 Local Expert
February 12, 2023
Категорически не советую. Где берут цены, непонятно. Ровно половина от реальной стоимости ремонта. Время тянут. В дтп попали 30 августа. Акт оценки получили 18 ноября. Все это время машина естественно ждет ремонта. А что бы застраховать авто, достаточно нажать кнопку в приложении джусан банка. Просто наглый развод. Даже охота отказаться от услуг джусан банка.
4
Maira Andrade
Level 2 Local Expert
January 9, 2023
Отличный сервис. Вежливые ребята. Быстро и четко оформили полис. Дали новогодний презент, мелочь конечно, но все равно приятно.
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1
Баха
Level 9 Local Expert
June 5
Beautiful business center, some offices do not have Windows and it is difficult without ventilation
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buur007
Level 9 Local Expert
March 18
Who thinks to insure a car here, better go to the Eurasian one.
The assessment of the car from the salon for repair was underestimated by 2 times, I had to file a complaint against the culprit of the accident in order to recover the missing money for repair!!!
See original · Русский
1
Агата Дворникова
Level 17 Local Expert
April 30, 2023
Отвратительная компания, однозначно не советую, при перерегистрации авто запросили пол стоимости нового полиса ужас. При возврате сказали скорее всего ничего ни кто не вернет
3
Булат Баймуратулы
Level 3 Local Expert
December 25, 2023
A cozy business center, all amenities for tenants have been created.
See original · Русский
1
1
Фархат Фархат
Level 5 Local Expert
April 4
An insurance company that looks at the details on the internet and not what is available
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Сергей Князев
Level 2 Local Expert
December 28, 2023
It's a terrible place, people get old in queues, managers work very slowly
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2
Serafim Borodin
Level 10 Local Expert
March 30
Customers park their cars randomly violating traffic rules
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120525 Турекулов
Level 4 Local Expert
January 10
Not enough to repair cars
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1
Рустем Альжанов
Level 10 Local Expert
February 11
Long service
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1
Dauren Kazhenov
Level 10 Local Expert
January 21
Eternal queues
See original · Русский
2
1
Михаил Слободяник
Level 18 Local Expert
November 7, 2022
Молодцы, с Россиянами тоже работают. Очередь на выплаты не большая!
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Руслан
Level 3 Local Expert
March 28, 2022
Нельзя добавить еще одного застрахованного в страховку гпо онлайн, нужно ехать в офис. Режим работы до 18:00...