When ordering a sushi set, I enter a promo code for pizza, a notification appeared in the application that when ordering from 60 rubles promo code 6113, pizza as a gift. A pizza with a gift icon and a zero price appears in the order. I'm making it out. By the specified time, the courier arrives, checks the invoice on the terminal, gives the package and leaves. I'm asking, where's the pizza? What kind of pizza? It shows the order, but there's no pizza, and most importantly, it's missing from my order too. He calls the administrator with a request to call the client and sort out the order. In response, I hear yes, we will call. I'm still waiting for the call. As a result, the sushi was suppressed, all the caps stuck to the lid, and the pizza was not delivered. They didn't call back. In fact, pizza wasn't the main course, but when you're promised it and you don't get it in the end, well, that's it. The service is a distraction. I really don't know where it came from. Most likely from Hippo to Movchansky. Completing it. After the review was posted in the app, the order disappeared from the history.

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Евгений М.

Level 4 Local Expert

We came to wonderful Mogilev with my wife to relax, ordered sushi at Capybara, walked into the room and opened the order - we were horrified. What should have been Philadelphia had a millimeter piece of dried fish on it, some of the rice (corners) were missing, and 0 napkins were attached to the order. I will never order sushi from you in any city again.

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Ksenia Sherstneva

Level 2 Local Expert

I wanted to order through the application, but as a result, the money was withdrawn from the card, but the order was not placed. I'm calling the hotline and they asked me to send them a receipt, but I didn't get any feedback.I call them and they say it's not their problem, they wrote to support somewhere and they say wait.. two days, a week, a month????The next day, they said the money would arrive during the day (and they didn't arrive), I'm calling the hotline and they say it's not their problem anymore, but my bank's!!! How can this be?!!!! My money went nowhere! I ordered sushi for my birthday and ended up with no sushi and no money!

See original · Русский

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