It's a mockery to carry people for 17 hours on such a trough. Is this a comfortable bus in your opinion? It's a filial hell on wheels. Needless to say, it's blowing, there's no sound insulation from the word at all, you're driving in an old rusty trough, everything is incredibly cowardly. There are no sockets, they are broken. The phone can only be charged by the driver, which was denied to me, there is no Wi-Fi. The back of these seats will just fall off. The price is 4000 rubles Moscow-Lugansk. The terrible attitude of the driver, the screams when you want to charge your phone. There's not even one star to give! This is a minus 5 stars. It's just torture and hysteria! I'm in shoke

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Виктория Якубовская

Level 4 Local Expert

I was traveling on 19.01.26 by the Kaplari carrier bus from Moscow to Lugansk, with me 3 toy cars in the carrier that I have in my hands, so in fact I occupied only One place, the dispatcher E.F. Pikhereva said that the carrier allegedly demanded payment for two places, i.e. 10 thousand rubles in one direction. When I asked her last name and said that I would write a complaint, she was sarcastic and said, "write, they will write me a bonus," by the way, the bus was half empty, there were a lot of empty seats, and apparently they needed to cover the costs somehow. I've been traveling with this carrier for 10 years, and for the first time I hear that a small dog that rides on me without taking up extra space needs to buy a full seat. They forced me to buy an extra seat, for another 5,000₽. Please deal with this mess! If the issue is not resolved, I will contact the prosecutor's office!

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Инкогнито 7792

Level 3 Local Expert

We've been traveling with this carrier for six months. There are normal driver crews, but we do not advise anyone to get into room 380. They stop five times per flight, at all cafes, of the lowest quality, where drivers are given a discount on food for taking passengers there. Because of this, the flight is extended by two to three hours. And finally, a traffic jam on the MKAD in the morning. With other crews, there are three stops per flight, as a result, the journey takes 13 hours. But not with the 380 bus. The management has a negative

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