We were there for the first time and were quite satisfied with the hotel.
The rooms themselves were clean, there were towels, toothbrushes, toothpaste, soap, hair dryer, mugs, plates and a kettle.
Nearby is a five-minute walk to the beach, a "supermarket". There are canteens, but they were dissatisfied with them. We ate only at Leon and Muhus
Very nice women work at the hotel, they will always prompt and help.
It is a pity that there is no transfer, because upon arrival there are a lot of taxi drivers who can't add up the prices until you tell them 10 times that you are able to call a taxi yourself.
Out of the unpleasant, the maid knocks on the door and immediately begins to open the door with her key, so you don't even have time to put on a bathrobe.
——
But the cherry on the cake, the one that left the most vivid impressions of a vacation here, is an elderly woman whose yard was overlooked by the window of our room))) from the very morning, roosters were crowing, her dog was tearing up, and this sweet woman herself was shouting death wishes and curses to her wards, pigeons, men from her house who decided to renovate their apartment, and of course to us! who looked out the window in disbelief every time. And it was from the very morning until late at night, the woman was dissatisfied with neither her life nor her belly, and the whole neighborhood had to listen :)
Of course, we didn't complain about her, what can we do, villagers.
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Ирина Аббазова
Level 2 Local Expert
October 9, 2024
We stayed at this hotel from September 29th to October 9th for 24 years. In room 20. The hotel is amazing, both in terms of the comfort of living, location and quality of service. Excellent receptionists, thank you very much, the maid Irina is an amazing woman, cleaning every day, changing towels and linen!!! Everything is on schedule, the food in the dining room is very tasty, although we ate only a couple of times. There is a good swimming pool, hammam and sauna, we will all recommend this hotel to friends and acquaintances, and we will return more than once!!! There are good beaches nearby, MVO, Mocha . The center of Sukhum is a 5-minute walk away. We wish prosperity and grateful customers !!!
Mikhail and Irina Kazan city.
.
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Татьяна Шипилова
Level 22 Local Expert
November 19, 2024
We were at this hotel with a group of tourists from Gelendzhik.
The rooms are clean. The filling is good: refrigerator, kettle, clean linen, necessary utensils. The rooms are cleaned regularly. Towels are replaced every two days. There is a swimming pool for guests. Spa center with sauna and hammam.
Polite, professional staff. Check-in is fast and clear.
We will definitely come back.
I recommend it for groups and individuals.
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сергей кабанцов
Level 5 Local Expert
July 25, 2024
It's a very cool place. 5 minutes walk from the sea.I had a family vacation from July 9th to 21st. We are thrilled. Comfortable spacious rooms, cleanliness and beauty both on site and inside. Regular room cleaning and towel change. Delicious, hearty breakfasts.The staff is very polite and friendly. They greet us like family. I didn't want to leave this wonderful place. One of the best hotels in the city! We will definitely come back here and advise our friends and acquaintances.Thanks to all the staff of the hotel, special thanks to Irina and Alexey!!!!!
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Elizaveta Solovyeva
Level 5 Local Expert
June 27, 2024
Vacationing with my husband in Abkhazia in June 2024, we decided to stay at the Caracas spa hotel, the impressions of the hotel are wonderful! A very stylish, clean and well-maintained hotel, by the standards of Abkhazia, a chic hotel. Very polite and friendly staff, rooms with air conditioning and refrigerator, cleaning every day. Among the minor disadvantages, it is worth noting that the pool is available only 1 hour a day until 18:00, for an additional fee. Also, the breakfast is continental, as a vegan, almost nothing suited me, but my husband was very pleased with the breakfasts, delicious and hearty home cooking.
In general, I really liked the hotel, if we come to Abkhazia again we will stay in it ☺️👍🏻
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Марина
Level 12 Local Expert
March 14
A very virtuous cozy atmosphere. The rooms are clean, daily cleaning, there is a kettle, cups, refrigerator, shower accessories. The reception will help you find everything you need (we needed a first-aid kit), brews delicious coffee and, in principle, are ready to help at any request. Thanks
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EGOR GRANOVSKII
Level 6 Local Expert
July 19, 2024
We visited Abkhazia in July 2024.
The service is amazing, 3 wonderful receptionists Ramita, Jacqueline and Aida, smiling, sympathetic, service. Just an amazing maid Irina. A very nice and polite woman, keeps clean, towels and linen are always replaced on time. Delicious breakfast food!
All the staff are great fellows! The rooms are clean, tidy, everything works, everything is very clean, and not only in the rooms, but throughout the hotel. Wonderful massage therapist, beautiful and clean pool. Thanks to the whole team. All the best and prosperity!
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vlad kurchenko
Level 2 Local Expert
November 2, 2024
I was vacationing with my son at the Caracas Hotel in late October and early November. Excellent living conditions: the room has everything you need, even a refrigerator, air conditioning with heating function, a safe, a hairdryer, a heated towel rail, individual dental cleaning kits, soap, shower gel, shampoo, there is an exit to the balcony with the opportunity to sit at a table and even bask in the sun on a sunbed. The room was cleaned daily with the replacement of towels and the addition of necessary cosmetics. This is a spa hotel with a swimming pool, sauna, hammam, massage. The breakfasts and dinners are delicious, varied, hearty, homemade. Very attentive and polite staff, always ready to help, even helped to bring things to the room. We advise everyone to stay here for a rest. We wish the management and staff of the hotel prosperity and well-being.
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Любовь М.
Level 3 Local Expert
September 4, 2024
By the standards of Abkhazia, the thaw is really brand new, neat. The breakfasts are wonderful, delicious, and satisfying. Many thanks to the chef. But there is one thing... We rested in the hotel for 10 days, during all this time there was not a single cleaning in the room, the garbage was picked up every other day, the towels were changed only when we asked for it ourselves. The girls in the picture are wonderful, good-natured, they will always prompt and help if there are questions. There are 2 cleaners in the hotel, each with its own floor for cleaning. We lived on the 3rd floor, we were unlucky with the cleaning. I would like to wish otel prosperity and solving problems with a person who does not want to work. Because I want to go back there, the sea is nearby, there are many cafes not far from the center, and the hotel itself is cool, with SPA services.
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Артём Голов
Level 3 Local Expert
January 4
Nice hotel.
The staff are kind, polite, and it's a pleasure to communicate with such people. The room is clean and equipped with everything necessary for a comfortable stay.
Convenient location, 10 minutes to the sea, cafes and other establishments within walking distance.
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809244 Павленко Виктория
Level 3 Local Expert
November 30, 2024
I rested here from November 29th to December 1st.only good impressions remained..Excellent service.it is warm and cozy as at home.delicious hearty breakfasts and cleanliness in the rooms.and the pool is just a fairy tale...friendly staff.All questions will be answered with a smile at the reception.if possible, I will come again.I recommend it!!!
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Алина В.
Level 3 Local Expert
September 5, 2024
We rested at the Caracas hotel from 29.08 to 05.09.2024 with our family (2 children and two adults). We lived in a junior suite.I really liked the hotel because the rooms are well-maintained, clean, and comfortable. The standard rooms and the fact that we lived differ in size, of course, but the "standard" rooms are also very pretty and comfortable to stay in, those who do not want to overpay, please book standard rooms. We cleaned the room daily, changed towels 1 time in 3 days (but on request, they can change more often), there are no problems at all. Separate towels are provided for the beach. The rooms (I'm writing about my junior suite) have disposable toothbrushes and pastes, a hairdryer, air conditioning, bedside tables, one large double bed and a pull-out sofa, a TV, a sauna (right in the room), separate bathrooms and spacious showers), tea sets, a kettle. The hotel also has a swimming pool heated to 24 degrees (open until 18.00 1 hour a day is given for swimming), hammam, sauna, spa treatments for an additional fee.for a fee, massage room, cosmetologist,gym. The receptionists, maids, cooks are very friendly and helpful! There is a cafe on the ground floor (in the morning they feed from 8.00 to 11.00), breakfast is included in the price of the voucher. The food is monotonous (scrambled eggs with cheese, sausage or sausage, porridge is different every day with milk, cereals to choose from, there are pastries (pancakes, cheesecakes, cupcake, roll with jam)+sour cream or condensed milk, tea, compote or coffee to choose from, lemon, bread. It is about 700 m to the sea, if you follow a short path, unfortunately, we learned about it only two days before departure. We went round and round before that)) The occupancy rate of the coastline is high, there were a lot of people, sun beds + umbrellas are included in the price -200 rubles per place. As for the beach, they don't clean it much. There are a sufficient number of coastal cafes, but the food did not particularly impress us, we were in almost every one (in two places we only liked the cooking more or less). The video shows the video of the standard room. Junior Suite (photo), the beds are good, comfortable, I did not take pictures because the children were sleeping.
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alita-x2016
Level 4 Local Expert
August 29, 2024
We are vacationing with my husband for the first time in Abkhazia and just fell in love! A wonderful cozy hotel, clean rooms, parking, gym, swimming pool, saunas, wi-fi in the rooms. There are many cafes, shops and a beach within walking distance. Mocha Beach is a 20-minute walk away. It is ideal for a relaxing holiday. Special endless thanks to the hotel staff - the most caring, lovely and responsive girls. They will always tell you, help you, thank you very much
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Светлана Сенчугова
Level 14 Local Expert
November 30, 2024
A good hotel, cozy, warm rooms with clean linen, a refrigerator and air conditioning, soap accessories. In season, there are very decent and varied breakfasts. The spa has not been used yet, we stopped by for 1-2 days.
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Оксана и.
Level 7 Local Expert
November 30, 2024
The Caracas Hotel began to please us from the first minute of the visit. A very friendly receptionist met us at the reception. Despite the fact that we settled in a large group, she was very polite, kind and smiling. I was pleased that the administrator had already prepared for our arrival and very quickly settled us all. The room turned out to be very cozy, and most importantly clean. Snow-white bed linen and towels, which is now quite rare. Immensely comfortable mattress: soft and comfortable. The room has everything you need: refrigerator, kettle, hair dryer, split, TV, safe and everything is in working order!!! Soap accessories, slippers are also available (they were brought with them in vain). In the morning we were fed a delicious breakfast. No one went hungry. The curd casserole was a masterpiece!!! It is very nice that the hotel has a swimming pool! We were very pleased with the visit!!!
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Evelina Chonkidi
Level 2 Local Expert
September 29, 2024
I really liked the hotel, everything is neat, clean, delicious breakfasts, kind and hospitable staff. Good location, everything you need is within walking distance. We will be happy to come back again!!!
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Зиля Мусагитова
Level 3 Local Expert
August 3, 2024
We rested from July 25 to August 5, in room 205, home tomorrow. This is the first time in Abkhazia.Sooooo positive impressions. The hotel is super!! Everything is organized for a good rest. The rooms are clean, tidy, and have everything you need. The attitude of the staff is friendly, in all matters, they will instantly help, advise, tell, organize in the best possible way. The breakfasts are delicious, even at the request they cooked porridge necessary for dietary nutrition. I really liked the work of Irina Borisovna, this is our maid. We've come across her the most. I also want to mention the professional work of the administrators and chefs. But there is not a big minus-mosquitoes, BUT even here the administration has provided fumigators with plates that are in every room. The residents of the city are very friendly, they give such a detailed answer to all questions, they have learned so many new and interesting things in parallel. Thank you for organizing a good holiday. Come to visit us Bashkortostan yourself. The entire staff of the hotel is healthy, well-being and prosperity. You have a very beautiful nature, kind people.
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Екатерина Рыченкова
Level 4 Local Expert
March 6
Hello, we had a rest at this hotel, everything was very pleasant, a quiet place! Everything was top notch, the breakfasts were delicious, the staff was friendly, the rooms were always clean! Thank you very much! Let's get back to you again
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Ирина Абдурахманова
Level 2 Local Expert
October 11, 2024
We were with my husband in September 2024 in Abkhazia and decided on a choice in this hotel and were very satisfied. The staff is responsive and friendly, especially disposed to Irina! The hotel is clean, the rooms are clean, the sea is 5 minutes away. Recommend 👍
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Игорь Ч.
Level 3 Local Expert
December 30, 2024
I would like to leave a review about an amazing vacation in Abkhazia at the Caracas hotel. We had a rest from October 26 to November 3. We have our first vacation in Abkhazia, in October. And we were really lucky with the weather! We swam in the sea for 6 days in a row. All the days were sunny and warm. We have been vacationing in Abkhazia for the 5th time in a row, amazing nature, mountains, magical sea, visited many excursions- really a Country of the Soul!!! And this time we chose the hotel "Caracas" in Sukhum. And we didn't lose it! Very comfortable and cozy. The spa hotel is of excellent quality! What you need to relax. The room is cool, with a large balcony-terrace. Cleanliness, order. I was very pleased with the warm and friendly attitude of the hotel staff. It is a 7-minute walk from the hotel to the sea. Shops, cafes are all within walking distance. I liked the pool at the hotel- in the evenings, after excursions in the Kodori Gorge, it is very pleasant to relax, relax, swim. We will definitely recommend this cool hotel to our friends and family! Sincerely, Svistunova E. V. / Chernykh I. S.
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Олег Замураев
Level 2 Local Expert
September 12, 2024
We were in September 2024, we liked everything, the staff is responsive and kind, especially surprised that children are treated with trepidation. The breakfasts are delicious and varied. The rooms are clean, always cleaned.. and what a spa, it's just a miracle.
We were a family with a child of 2 years old, we liked everything, shops are within walking distance, 10 minutes to the sea, we advise you not to regret it
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BATMAN
Level 9 Local Expert
October 22, 2024
Thanks from Novorossiysk. Everything was great, everything was super welcoming. Clean, friendly staff, the sea is nearby. The water in the room is just wonderful in the morning after chacha))
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Лера
Level 2 Local Expert
July 29, 2024
I really liked the hotel!!! Everything is at a high level! Cleanliness , delicious breakfasts, beautiful cozy territory . The hotel staff is friendly and solves any issues without any problems. I travel a lot and there is something to compare it with. I had a rest in July 24 . I'll give you 10 points out of 10.I advise you! choose this place without hesitation (the sea shops are within walking distance) Good luck to everyone)))
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Olga Petshik
Level 10 Local Expert
June 23, 2024
It is quite difficult to find decent housing in Abkhazia. Caracas has become a salvation. An adequate price-quality ratio. Excellent staff. The maid Irina is a smart girl. The room is clean and tidy. You can put things in the laundry. There are breakfasts, a kettle, mugs, water and a refrigerator in the room, too, so I didn't understand why the reviews say that all this is missing.
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елена макаренко
Level 3 Local Expert
July 22, 2024
We had a family vacation , since July 5 , we are delighted , clean , cozy , beautiful , the weather is wonderful, the beach is clean , beautiful , very close , within walking distance of the beach, shops , cafes , canteens, the food is excellent , everyone is very kind , polite , nice to be in this place , thank you very much to all the staff , very I want to come back to you 👍
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владислав в.
Level 4 Local Expert
September 17, 2024
A wonderful hotel to relax in. On the one hand, a quiet place, and on the other, everything you need is nearby. Delicious varied breakfasts with homemade cakes. Polite staff. Fresh renovation in the room, TV, refrigerator, air conditioning, kettle-everything is present. Bed linen is often changed.
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Анюта Осяева
Level 3 Local Expert
May 29, 2024
Abkhazia has conquered us. People, food, traditions. In May 2024, we rested with Mom in the paradise of the Caracas Spa Hotel. Everything is at the highest level. We lived in a standard room with a good, fresh renovation, everything we need is there. Air conditioning, refrigerator, kettle, TV (Wi-Fi). Maid Irina umnitsa👍 cleanliness, snow-white bed linen (terry towels), daily wet cleaning. Hospitable, friendly, friendly and caring administrators Aida, Ramita, Jacqueline. Thank you for the warm welcome at home and the cozy atmosphere. The service is excellent, chef Saida thank you for the delicious, varied food and pastries. The hotel has its own gym, a warm, large swimming pool, hammam, sauna. Around the perimeter of the camera (street, courtyard, floors). Within walking distance of a bus stop, shops and cafes for every taste. The sea is 10 minutes away. We definitely recommend it!!!!!
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tochka-ufa781209 tochka-ufa781209
Level 5 Local Expert
August 3, 2024
Excellent hotel, very pleasant and courteous staff. Working air conditioners, hot water, daily cleaning, delicious breakfasts. Everything is within walking distance, beach, cafe, canteen, supermarket, bus stop. In cloudy weather, the swimming pool, which is located inside the hotel, saves you.
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Богунова Татьяна
Level 3 Local Expert
September 13, 2024
So our vacation has come to an end. Abkhazia wins hearts. Fact. From 08/31.24 to 09/13.24 we rested at the SPA hotel Caracas. Amazing hospitality, cleanliness, politeness, diligence and decency. ALL the staff is on top. The rooms are gorgeous. We had a standard. Nice, spacious enough. Well, yes, as some have noted, climbing to the 4th floor every day 10 times is still a fitness... But I lost weight. Cock... Whoever wants to sleep doesn't care who doesn't want to - it's time to get up! The breakfasts are monotonous, but very hearty and delicious. Homemade cakes. The sea is close. It depends on the choice of beach. We walked for 10 minutes. Restaurants, cafes, canteen are within walking distance. There is transport for the rest. The bus stop is nearby. We were satisfied. Well, if you are not satisfied, blow to Turkey!
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Ирина сапатова
Level 3 Local Expert
July 21, 2024
Good afternoon. I want to share my impressions about the Caracas hotel. We rested with my son from July 11 to July 20. We were satisfied!!!) First of all, I want to express my gratitude to the administrators and staff for making our vacation unforgettable) Smiling, responsive and sociable)) We were always ready to help and prompt. The room was cleaned, towels were changed, even the bed linen was changed, which pleasantly surprised me) We had an economy room, but it is equipped with absolutely everything you need: a kettle, a hairdryer, a refrigerator, a heated towel rail, air conditioning, Wi-Fi always worked. Secondly, the location of the hotel, in my opinion, is very good. Nearby is the sanatorium MVO, on its territory there is a very good beach, where there are sun beds, umbrellas, and entertainment events (banana, jet ski, cheesecake), the guys ride every day) Here in the sanatorium there is a very good dining room "Breeze", delicious food, not expensive. A little further down the street, you can go to the New dining room (it seemed to me that the price tag is higher there) The embankment is located at a 20-minute leisurely pace along the coast. We also walked to the Botanical Garden and the monkey nursery. Abkhazia conquered us. We returned home filled with only positive emotions!!! Have a good rest for everyone!
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Марина Шайбакова
Level 2 Local Expert
August 3, 2024
I visited Abkhazia for the first time. And I was lucky to stay with my family in such wonderful spa hotels. I really liked the hotel. The rooms are equipped with air conditioning.The hotel staff is very friendly and courteous. The rooms are clean. We were greeted very warmly. I would like to advise everyone who wants to visit Sukhum this particular spa hotel.
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Дмитрий Федорченко
Level 20 Local Expert
October 8, 2024
Honest 3-4 stars.
Not quite 4-d, as the breakfast does not meet the standards. There is no buffet.
About the case
For hotels, Abzasia is not a bad place.
Clear. If there were problems with cleanliness, they were quickly, understandingly, eliminated.
Services
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Анна К.
Level 2 Local Expert
July 22, 2024
A wonderful hotel , very polite staff , everything is at the highest level , the breakfasts are excellent , the rooms are clean , the sea is close by , the beach is good nearby , definitely only there now) thank you very much to all the staff for a wonderful stay, comfort and hospitality)
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Лана
Level 3 Local Expert
July 23, 2024
I had a rest at the Caracas hotel, I really liked it. The rooms are in excellent condition, the room has all the amenities: shower, bathroom, kettle, refrigerator, air conditioning, safe. But the most valuable thing here are wonderful people who will always help, explain, go to a meeting., organize. Very sincere people. Thank you all for my comfortable stay!
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мария м.
Level 3 Local Expert
September 10, 2024
Good afternoon to everyone reading this review! Greetings to all employees and managers of the hotel! We rested from 2-9.09. We once again confirm our gratitude for the hospitality, cordiality and your smiles))). We wish you pleasant guests and prosperity. For those who plan to visit the Land of the Soul and this particular city - a couple of tips))) Friends, remember - this is not Turkey or Egypt, here you will not find pathos and excessive catering to your desires - it's all there- far away))). Here you will find comfort and a kind attitude (unless, of course, you are a provocateur and do not put requests at the level of "I am Mr. / Mrs. and everyone owes me"). What exactly did we like? We called Caracas while at the border and asked if it was possible to check in on a day-to-day basis. This Is The September Season. We were offered options, and we arrived))) On the phone and upon check-in, the friendly staff, I confess, did not remember all the names ((( But!!!! We extended the check-in several times, and rooms with relocation were offered. And all this with a positive attitude and willingness to go to a meeting. I'll clarify right away - from the junior suite, we were extended to the standard))). The difference is in square meters, everything else is lossless))). The rooms are cleaned every day. There is a hair dryer and all soap and soap products (up to toothbrushes with paste - by the way, not all hotels have this). There are breakfasts. The sea was warm, so the pool and additional services were not used. I emphasize that ALL the staff of the Hotel are always ready to answer your questions, advise and prompt. The choice is yours, and we will come back here if
possible. P.S. The rooms correspond to the photo, 5 minutes to the sea at a leisurely pace, we have not met rotovirus
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Irina Karpova
Level 14 Local Expert
July 26, 2024
We liked the hotel. Very friendly staff, delicious breakfasts, convenient location. We stayed at the hotel for three days, everything is great. They organized transfers and excursions for us 👍🏻
The rooms are clean, comfortable👍🏻
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S Z
Level 8 Local Expert
July 26, 2024
I chose it based on reviews. Matches the photo and description. The room is clean, and cleaning is carried out every day. There is a SPA complex, hammam, swimming pool, gym on site. Breakfast was included in the price. Every day is a little different. As an example for a person: oatmeal porridge, one fried egg, several pieces of tomato and cucumber, bread, pancake, sour cream, condensed milk. Everything is delicious. Drinks include compote for free, coffee and tea for a fee.
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Офелия Еникеева
Level 2 Local Expert
July 4, 2024
We are currently resting in this wonderful hotel. I was advised by friends who also rested here. The impressions are the most pleasant. The location is very good, the sea is nearby, shops, cafes are all within walking distance. The staff is beyond praise, always ready to help. The room is spacious and clean. I recommend this hotel, you will not regret it.
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Елена Бояршинова
Level 3 Local Expert
August 16, 2024
A good European-style hotel, clean bed linen and towels are changed , 0.5liters of water upon arrival, breakfast is not a buffet but you will not starve (scrambled eggs, sausage, cheese tomatoes) good pastries. Friendly staff:Aida, Zhaklik, Ramita Irina. The beach is 500m away from the hotel, there are many cafes nearby and a good dining room Breeze. Actually, we liked everything, the hospitality, good cuisine, beautiful nature, wine! We will definitely come back here!
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Ernesto
Level 19 Local Expert
August 17, 2024
We stayed for 3 days. They didn't regret it. Nice rooms, good breakfast. The service is not bad, but do not expect the service of a five-star chain hotel. The staff is very friendly, as well as many places in Abkhazia. But for the price you pay here, you get everything 100%.
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Альсина Гафурова
Level 5 Local Expert
June 30, 2024
Great hotel, I really liked everything, next time only here.Excellent staff, sincere women work.We rested with a 5-month-old child and did everything for our convenience.The breakfasts are delicious, the rooms are clean and beautiful, the yard is excellent. Thank you for your warm hospitality and I wish you prosperity.
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Олег Кунченко
Level 5 Local Expert
August 26, 2024
We are vacationing with Caracas for the sixth day
The polite staff will tell you what is where. The cleanliness of the hotel is reasonable, we are satisfied, the rooms are cleaned constantly, a good hotel is all within walking distance, there is Parking. Today is 08/26/2024.
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Сергей Золин
Level 2 Local Expert
September 23, 2023
The CARACAS Hotel is just a paradise. Everything is at the highest level. Spacious room, air conditioning, cleanliness, snow-white bed linen, daily cleaning. The hospitable beautiful hostess of Said. Friendly, friendly, caring, patient girls at the reception Aida, Ramita, Jacqueline. Thank you for the warm welcome at home. We thank the maid Irina for the cleanliness and order. A gorgeous heated swimming pool. To the sea 10 min. walking distance to the beach "MOCHA" 2 stops. Food outlets are within walking distance for every taste. It turns out that the name of the hotel is not related to Venezuela. As Saida said, "so the stars came together," I would like to visit Abkhazia again and definitely at the CARACAS hotel. We recommend it to everyone. With gratitude, Sergey and Tamara.
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Ксения Кр
Level 6 Local Expert
September 15, 2024
We lived for several days in a standard room for 5500.what can I say: climbing to the 4th floor on slippery tiles is not a great pleasure.The stairs are very steep between the 3rd and 4th floors.
The room has no balcony, the window is small.very small TV. The whole sink was covered in black hair.the drain is clogged, there are no curtains in the shower.
The funny thing is, you're lying like this after a shower in your mother's clothes-the room opens with a key and the cleaner comes in...
The most absurd thing for me is that they didn't tell us that there are breakfasts, that there is a pool.Oh well
I was surprised that this is no longer a hotel for tourists, but a hangout for locals (mostly loud young people).
I didn't like it.
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Яна С.
Level 14 Local Expert
May 29, 2024
1* for a spacious sauna, 1* for a large enough swimming pool, in which fountains do not work and it is very cold. The hotel is located far from the main part of the city, the food delivery cost us as much as outside the city. A 4-storey hotel, which does not have an elevator, and if you are settled on the 3rd or 4th floor, then fitness walking is provided for you) The rooms require urgent repairs!!! The hotel itself is built in a restored house, part of which was bought out, if this moment is important to anyone.
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Мария Круглова
Level 3 Local Expert
July 23, 2024
We are just returning from vacation, while we are sitting at the airport, I am writing a review.
I want to say that we had a vacation in Abkhazia for the first time and, of course, the impressions are only positive (with the exception of the border crossing procedure). Our room was standard, everything necessary for living is available in the room (small refrigerator, air conditioning, towels, kettle, mugs), the order is monitored - always clean towels, bed linen. The staff will always come to the rescue (to warm up the food, give thread, change the bed, etc.).
The hotel is decorated very stylishly, the pool is clean and large. There is a gym, massage room, hammam. Excursions can be provided if necessary.
The breakfasts are very tasty and nutritious. The beach is nearby. In general, I can safely recommend this hotel 👍
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Руслан
Level 9 Local Expert
September 28, 2024
Don't get fooled by the photo with the sauna in the room. A swimming pool with a sauna and a swimming pool is available only 1 hour a day, then 500 rubles per person per hour, the room smells damp, the staff, realizing their jamb is very tame, say something and they will do it. The breakfasts are not bad enough.
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Виктория К
Level 6 Local Expert
June 5, 2023
I was on vacation in Abkhazia for the first time, I did not expect much admiration from the "Russian" resort.
Abkhazia surprised me with its hospitality and natural beauty.
I am very glad that I stayed at the Caracas Spa Hotel, it is clean, as in foreign resorts, the bed linen is clean, as it should be.
The girls at the reception are very friendly and courteous, all beautiful, like the hostess herself. The girls who do the cleaning are also the nicest. The hotel has an atmosphere of warmth and comfort. The territory is closed, a pleasant garden and birdsong incredibly brighten up the morning with coffee.
Nearby are the best beaches of Sukhumi, where you can see dolphins.
Nearby there are canteens and restaurants to choose from.
I will definitely return to Abkhazia and the Caracas hotel, especially since I forgot the magnets there))
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Константин Дулапчи
Level 7 Local Expert
June 30, 2024
A wonderful hotel in a historic building in the center of Sukhum, 5-10 minutes to the beach with a quiet walk. Friendly staff, comfortable rooms, convenient Parking for bikes and cars.
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КР
Level 7 Local Expert
September 28, 2023
The hotel is small,well maintained,everything is clean,walking distance from shops, cafes and the beach,public transport stops.the staff is polite, friendly . Those who lacked a teapot had to take a room with a category higher , there are tea accessories there . The suites are beautiful . There are small flaws, but where there are none). We recommend the hotel.