Karavan Rent A Car in Baku
175 reviews
November 5
Very pleasant service, fresh transport, everything is explained in an accessible way, always in touch, on time, punctually.
Thanks to Ravan personally
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January 29
Everything is great!!! The feedback on vacap is at the highest level. The guys work clearly, promptly and most importantly competently! I rented a car from them for 2 weeks. The car has never failed in good condition. I definitely recommend them!!! At my request, winter tires were provided as I visited the mountainous regions
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3
May 27
The best rental!
They respond immediately, give information on all cars available with photos and specifications.
The car is in perfect condition, payment in cash or by card, as well as a deposit.
We are in touch 24/7! They helped us determine the route, suggested where the work is being done on the road, so we adjusted the route and did not get into a difficult situation.
There are no hidden fees, they do not try to impose anything and keep the money from their deposit. We took the car near the hotel, handed it over at the airport.
We put water, chewing gum, sweets, wet and dry wipes in the car. Just the best! Special thanks to Andrey! We will return only to you and we will advise everyone!
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1
July 30
Very cool service. We rented a kia in July 2024 for 5 days. Nice office, smart staff. They told us in great detail about the local driving characteristics and rules.
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March 20
I will share my experience of renting a car in Azerbaijan in our difficult time of sanctions and the difficulty with payments.
I travel quite often and try to explore the country by rental car. in order not to be dependent on the group and the limited time to visit the sights.
Many in the chat rooms warned against renting a car in Baku, because there are driving peculiarities and various divorces, both at rental offices and on the roads.
But nothing scares me, and after searching the Internet I found the company Karavan Rent A Car in Baku
I had a preliminary chat with the company via WhatsApp, continued my search, because initially I thought it was too expensive to rent.
Closer to the trip, I did not find any alternative, I returned again to Karavan Rent A Car in Baku
I must say right away that car rental is not cheap, car rental in Cuba only outbid the cost, but if we consider the segment above the economy, then the prices are not that big, so it was decided to take a Kia Rio X-Line car (price for 4 days + pick-up / delivery at the airport 420 manat / $250).
They take 30% prepayment in advance (which is a little annoying, but we have to suffer because of some of our lousy compatriots and not only ours, who book at several offices and do not bother to make a timely cancellation).
I immediately transferred the money by card number (MTS bank provides such a service) and calmly began to wait for the trip.
Andrey met me at the airport (he also took the car).
I gave the deposit and the balance for the rent $ (the rate is like a bank, and the change was returned $ upon completion of the lease).
A video was recorded in a circle, on which damage was noted (scratches and chips), I was surprised that they marked scratches even on plastic caps, they thought that the acceptance would be fierce.
Andrey told about the nuances (do not drive off-road, do not exceed 130 km / h), and most importantly, if you have problems communicating with the police, call them so as not to get a divorce.
As a result, we drove about 800 km by car, looked at places where tourists are not taken and enjoyed our vacation in Azerbaijan.
Before departure, they handed over the car, gave 10 manats for washing (which they were warned about at the beginning). Andrey inspected the car, gave the deposit and change, shook hands and wished a good flight.
The company is excellent, it approaches customers with a soul, and not just for the sake of money.
I was glad that there were several bottles of water, chewing gum and napkins in the car.
And the most important thing is that they gave 1 manat to pay for parking when leaving the airport (so you can not change the money, but do it quietly in the city).
Thanks to Karavan Rent A Car in Baku and Andrey personally.
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2
October 9
We rented a car, everything is clean, clear and excellent service
I am happy and satisfied with everything, there is a wide choice of good new cars🙌🏻
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January 10
We rented a car for the New Year holidays to see the country (there are many interesting locations, and all are not very far from Baku). The cars are in good technical condition, there are no complaints. The staff speaks Russian fluently. During the trip, we got into an accident (not our fault). An employee was immediately allocated, who helped communicate with the locals and with the traffic police via whatsapp. Literally in half an hour(!) after the accident, we were sent a replacement car from Baku (and we were 4.5 hours away from it), so we were able to continue our trip. Amazing service, pleasantly surprised.
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3
November 6
Fresh clean cars, courteous and attentive service, quick answers, the guys are doing their best👍 Ravan handsome
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October 31
Very responsibly and promptly. The car is in excellent condition. Everything is transparent and the company is always in touch, in any situation
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May 28
A wonderful impression of the company and the staff. Excellent fleet (we took Kia Rio X Line with the company for two days - the swallow did not disappoint), reasonable prices and the right approach to customers. I recommend
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November 10
I took a Kia Rio X-Line car. She was in excellent condition. You can see the cars are being watched. During the vacation we drove almost 1,500 km, during this time there were no problems. The managers in the office are very polite, they will offer tea/coffee and tell you about the peculiarities of driving in Azerbaijan. I recommend this company.
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September 4, 2023
My friends and I rented a car here for 4 days - everyone was very satisfied. The staff is responsive and always ready to help. The flexibility and advice of the staff helped us to solve our questions promptly. We were provided with a better car for free and were given water and snacks as a gift. In general, I have the best impressions of the service, I can only recommend it and I will use it myself again if I am in Baku again!
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1
September 21
I have been constantly taking a car from this service for two years now. It's a pleasure to work with them. Polite staff, punctuality and efficiency at the highest level.
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July 16
We took a car to Baku for 2 weeks, went to Lankaran. There were no comments on the car. Everyone we contacted spoke Russian fluently. They served and picked up the car (from different hotels) on time. The interface is very friendly. They are not petty. A good campaign
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1
July 2
Good guys! The cars are in good technical condition, running on 92 gasoline, which is important for Azerbaijan, there is no mileage limit, you can pay in rubles and by transfer, but be careful with violations, cameras at every step and in the most unpredictable places.
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January 11
I rented a car for 10 days. I really liked the service: they contacted me, explained what and how, where to go and what to do. Very friendly and polite guys turned out to be on site, they were treated to coffee and cookies. They talked in great detail about the rental rules, pointed out important points in the contract, and also explained the traffic rules, although they do not differ from the standard ones. I have rented a car in more than 15 different countries, but I have never seen such treatment and care for a customer. I definitely recommend it!
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2
September 14
Everything is sooooo fast. They quickly respond to the vats app. They took the 2019 spartage, they wrote to us a day earlier that they would give it to 2023 without changing the price list. On vacation, there is no way without a car, thank you for being there!
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September 10
Good rental. The car was brought to the hotel and picked up at a convenient time for me (for a fee). I also paid extra at the time of handing over the car for washing (the car was terribly dirty). The prices are market, the cars are fresh, the communication is friendly. I recommend.
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October 14, 2023
Choosing a car, coordination,meeting in the office, getting a car, everything was easy and convenient for the client. My new requests were understood and satisfied.The friendly atmosphere in the office, the advice helped. we're on vacation. The car was perfectly serviceable and with very little mileage. Such a service is not found in large expensive international car rentals!
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2
March 15
Excellent rental and support, we took a kia for a week, traveled almost all of Azerbaijan.
Manager Ravan helped with all the questions.
We booked it a week in advance, on arrival everything was on time, everything was shown, told - there was a little briefing (how to behave with the police, cameras, fines, gas stations) . In the end, everything went just fine. 10/10 🤝
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1
May 17
Great rental!
Very responsive people
We took Kia Rio x-line from 15.05 to 17.05
No complaints, the car is new
They brought us to hand over the car, they escorted us, helped with our luggage, and also called a taxi (literally escorted us to the car)
Next time if we are in Baku, for a car only here
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April 30
This is the first time I use the services of the Caravan company, I was a little afraid... but starting with the booking (I paid an advance payment of 30% with a Sberbank card without any problems), meeting at the airport and ending with handing over the car at the airport, I put 5 stars! The machine glistened with cleanliness and smelled pleasantly, inside there was water, napkins, chewing gum, small change, but it was nice) The staff is always in touch, ready to help at any moment! Special thanks to Andrey, a very punctual and polite employee, only positive emotions from renting a car in Baku. I recommend it, do not hesitate fellow countrymen!
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August 22
I was satisfied with the services of this company. Almost all cars of recent years. Clean interior. Favorable prices and round-the-clock support
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February 16
This is one of the best rental offices that we have used! We rent a car on each trip (Turkey, Egypt, almost all of Europe, CIS countries, Russia). We have never experienced such comfort during registration and delivery! The office is spacious and beautiful, not far from the center of Baku. The staff is beyond praise: polite, sincere, and humorous. The contract was ready for our arrival, the registration took 10 minutes (well, 15, taking into account the excellent coffee!!!). The change was just as quick and convenient. The deposit is refunded immediately. The fines are checked and the car is inspected while we are going up to the office)) In general, we advise you 100 percent, we are sure that you will not regret it!
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1
April 1
We used the service from the guys, took a Prado landcruiser for 2 days. They quickly wrote out the documents, prepared the car in advance, and even took care of the little things, there was water, solfettes, and all sorts of pleasant little things in the car. The price was very pleasantly surprised for 2 days we paid $ 150 Deposit in the airport, returned minus one fine, and car wash. I recommend a cool service 🙌 Thank you guys, prosperity to you 🙌
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1
July 20
Excellent service, convenient car pickup at the airport and highly recommend this company because of the convenience of service!
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3
November 4, 2023
A great experience. Everything was fair. The car is in excellent condition with new wheels. Permonal is responsive and tries to fulfill any wishes. Very contact. Plus for Russians: you can opt for a cash deposit and rent. We made the deposit in dollars, which we returned. Let's do it again.
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1
January 9
Excellent car rental service. Fast registration, reasonable prices, no cheating, the car is in excellent condition. The guys are always in touch, quickly answer all questions. A nice bonus in the car in the form of napkins, water and snacks) Thank you very much!
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1
October 3
Great rental. Adequate conditions, comfortable office, pleasant staff. Nothing superfluous was imposed. We took the simplest Kia, the condition of the car is very good. Among the features: If you exceed the speed limit, they will call you and culturally remind you about it. You can't drive off on dirt roads (at least it was like that in our car). They charge 10 manats for washing the car when returning the car. It's all fair.
We were satisfied.
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May 19
We took a car, a two-hundredth Land Cruiser. Ravan is the employee who delivered the car to us at the Fly Inn Hotel. He explained all the rules to us and was very helpful. The employee is perfectly trained and speaks pure Russian. Thank you for the service provided
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1
February 26
Customer orientation at the highest level, very fast feedback always via WhatsApp, free dialogue in Russian. The minimum rental period is 2 days (almost everywhere only from 3 days). Toyota Corolla 2024 as from the assembly line, in perfect condition. The deposit is returned in the same bills that you deposited, everything is official and transparent. Unambiguous recommendations, the best company in its field!
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1
November 10, 2023
We took a car to Baku from November 6-7. The guys are real professionals. Firstly, it was very easy to arrange a lease. Secondly, the car is in excellent condition. They put water and energy and wet wipes in our salon and everything is free. Special thanks to Eldar, he also told us about all the nuances on the roads and gave us cash, because MIR cards are not accepted anywhere, thereby, he helped us out a lot. In addition, there was a nuisance during the trip (he did not give way, and fell into the clutches of the police) and then Eldar and his colleagues helped, and so there would have been a large fine. Thank you for helping so much and thank you for your service!!!!
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3
October 30, 2023
I rented a car at the end of October from these guys and did not regret it at all. Instant response to requests, a large selection of cars, any whim of the customer, delivery and return of the car almost anywhere in Baku. During the transfer of the car, everything was told, shown and explained: where and what kind of fuel to pour, how to behave with the police, how fast you can drive without breaking the rules, and so on. The only wish of the company is to transfer the car to the customer for use, after all, it is better with a full tank.
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3
September 18, 2023
Excellent company, impeccable service, customer-oriented staff! We helped with the choice of a car, prepared all the documents in advance, came to the office only to sign the contract and pick up the car. The rented car was pleasantly surprised, very clean interior, availability of drinking water, snacks, paper and wet wipes! The delivery of the car took 5 minutes, they gave a discount for the next rental! I heartily recommend it!
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2
March 12
I took a car for the holiday. Everything is clear, fast, and very customer-oriented. You can make a payment through Sberbank. They help with navigation and explain the differences in the rules. The cars are good, I took soul. They put water, energy drink, napkins and chewing gum in the car.
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1
June 28, 2023
A good selection of cars, the cars are fresh. The team works quickly, clearly, always in touch.
They can bring a car on request to the airport or another place. They make out quickly, for example, we reset our data on the VOC, while all the documents arrived and the insurance was prepared, we sat down and drove.
The prices are reasonable, without fanaticism.
It was nice that there was a velkam set in the rented car: water, napkins, chips - a trifle, but it's nice))
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3
October 18
Excellent company, brought the car to the hotel exactly at the specified time, the condition of the car was excellent as in the photo, the deposit was returned without unnecessary questions!!! I recommend it!!!
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November 17
Definitely 5 stars!
We rented a car for a couple of days, the conditions are simple and transparent, the cost is below the market average. Before signing the contract, we fully conducted a detailed briefing on the specifics of driving a car in Azerbaijan, signed a contract, conducted an external inspection of the car, canceling all the shortcomings.
The car is clean, technically sound, and a bonus was found inside in the form of a couple of bottles of water, wet and paper napkins + chewing gum.
We had a great ride for 2 days in Azerbaijan, and handed the car back at the agreed time.
Thank you so much for your work!
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May 19
We took two cars with friends. Our experience was very cool and memorable. The employee who met us at the airport with a sign of our name was Ravan. He saw us off. He was very helpful and generous. He paid for our parking, explained all the rules and helped us with all questions.
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May 3
The company has excellent service - you can pick up and return a car at the airport, hotel or specify an address in Baku. Andrey, an employee of the company, met him clearly, told him the specifics of driving in Azerbaijan, helped solve the issue of payment and was always in touch. Great company, 100% recommended!
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1
September 14
Great company. I recommend it to everyone. Clearly, promptly. The car was given even better than we wanted
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May 24, 2023
Everything was great.
We rented Kia Soul 2021 for 4 days. The car is new, bright, cute, comfortable. It costs only 100 manats per day (approximately 5000 rubles) already with insurance and without any surcharges. Gasoline is cheaper than in Russia - 92 per liter of 1 manat.
In the car there is water, napkins, chewing gum - a trifle, but it's nice.
All the Caravan staff are attentive, polite and speak Russian well. They told about the features of traffic regulations, fines, advised a good navigator. Always in touch via whatsapp.
We drove through half the country, were delighted. The car trip was successful
I recommend it to everyone!
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3
March 17
It is very easy to order a car.
We rented a Toyota Cruiser 200 for 7 days in early March 2024. We drove more than 1,500 km across Azerbaijan.
The car is in perfect technical and visual condition.
The staff met and explained all the rules. I haven't seen this level of service in a long time. I want to express my personal gratitude to the staff who immediately answered all our questions on WhatsApp, and to all those who are behind this team. Well done guys, keep it up!
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1
November 3
We took Kia rio to Baku in November 2024 for a couple of days, well-groomed clean cars, very punctually delivered and picked up the car! Recommend👍
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June 30, 2023
We rented a Hyundai ix35 for 2 days. We didn't book in advance, but the guys quickly helped. The car is reliable, everything is clean enough, even child seats.
We recommend 100%.
Prices are lower than alternative places (compared).
Service for 5!
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2
November 11, 2023
The service is beyond praise. As soon as we entered, we were immediately offered water, tea, energy drink.
It so happened that the transfer to our international card stopped working for us and we were left without money. The guys helped us out a lot - they gave us cash, and we made them a transfer from the savings bank. I don't even want to imagine what would have happened if it hadn't been for them😅
The guys did not take a security deposit from us, knowing the situation we were in. They also tried to fine us for a higher amount than it should be, but they were able to negotiate with the traffic cop by phone and reduce the amount.
I recommend taking a car exclusively in this place!
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2
January 14
Excellent service!
We took a Kia xline for two days, the car is in excellent condition, clean, nice to drive)
The guys arranged everything very quickly, very pleasant and customer-oriented)
I recommend it to everyone!
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2
November 3
Thank you for the wonderful service! Thanks to your car, we were able to see all the beauties of your wonderful country! The impressions are only positive. Everything was great from start to finish!
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February 17
A great car rental company, very polite and pleasant people. We found the right car for us very quickly. No hidden fees, a contract, everything is fair and transparent. A new clean, serviceable car.
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3
November 21, 2023
I really liked the work of the company. We took a car for 4 days to take a ride in Azerbaijan. All our questions were answered very quickly and clearly in correspondence, during the meeting they conducted a detailed briefing, helped to develop a route and answered all questions that arose. When we arrive again, we will definitely use this service. Many thanks for the professional analysis and attention to detail!)
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2