Good afternoon to everyone who wants to buy a high-pressure washer from *Kercher k5*. I bought this device in 2022 with a guarantee and, as the seller explained to me, with HIGH German quality. I have been using this device for 3 years and not every day, even for half a year I just stood in a heated garage, in connection with my departure from the Republic of Belarus. Now it has broken down, the pressure in the kercher has disappeared. I brought it to the service workshop, 10 days passed, and they called me from the workshop and announced that everything was broken in my device and the repair price was 700 Belarusian rubles, provided that I bought it for 1,150 Belarusian rubles three years ago, and now it costs 1,500 Belarusian rubles. It turns out that you buy for a lot of money * Like German quality * you don't use it every day for three years and then you throw it away, but in the end, you have to buy Chinese, use it and throw it away, it costs much less, That's the kind of German quality they sell in this store. Think before you buy this high-pressure washer with German so-called quality for three years of non-daily use for that kind of money. Thank you all for your attention.I think my review will influence the deliberate decision to purchase this device.

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Тамара Ковалец

Level 2 Local Expert

Disgusting service. I brought a steam cleaner for maintenance and repair, which I bought at the same store. On request , identify the cause of the breakdown . They offered to clean the scale with pills themselves and maybe it will work without maintenance. I hardly came to your center with a steam cleaner to be told that I can do everything myself! Why should I try to persuade you to take your product for repair, for the maintenance of which I did not refuse to pay

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Олег Венеаминович

Level 3 Local Expert

Competent and qualified employees explain the pros and cons of the goods in a simple and understandable way, but for some reason the woman (as I understand their boss) constantly interrupts and inserts inappropriate comments. This approach discourages the desire to purchase, but the sellers nevertheless showed their best side and convinced me of the purchase, which I did not regret. In the future, I plan to visit this store with my wife, the home remedies turned out to be beyond praise, the result smoothed out the initial impression. The work of the management leaves much to be desired, I strongly recommend that you train the manager to communicate with clients, spoiling the whole impression. He cuts us off in mid-sentence, tells us absolutely useless information. Once I had a chance to talk with engineer Evgeny, he simply and clearly told me about the device of the sinks and left a pleasant impression. And we wish you good luck in developing your professional communication skills and developing the company. After all, the store used to look more impressive, many products, unfortunately, are no longer sold, and original products are rapidly increasing in price.

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