11/21/24 - winter boots were bought in this store.
8.12.24 - I wore shoes for a week, but the soles began to peel off around the perimeter of the shoes.
9.12.24 - brought the shoes to the store. An act was drawn up. They said there would be an examination. Approach no earlier than 12/15.24
It arrived on the appointed day, the refund was refused, referring to the "conclusion of the examination", where it was stated: there was a peeling as a result of excessive mechanical action,,, and so on. There were scratches on the side, on the outside. The shoes were bought for daily wear. Yes, there were scratches on the outside of the shoes, but because of this, the shoes around the perimeter cannot peel off and peel off. Moreover, they even peeled off from the side where there were no scratches (photo attached). They refer to the expertise, which (I'm sure) they write themselves in their back room. They do not comply with the law on consumer rights! They produce low-quality shoes! It is clear that an ordinary person will not go to an independent examination, since this is not a cheap pleasure at a price. They use it. The most substandard seller!!!! And I was convinced of this!
But, the boorish attitude of the sellers was even more surprising and parasitic. The consultant girl, at least somehow tried to talk, explain. But, here's a guy (introduced himself as the head), behaved arrogantly, mockingly, showing his superiority with all his appearance, obvious dislike and unwillingness to communicate with me and,,, with my claims. I have never seen a more boorish attitude and behavior of the seller to the buyer. This "would-be manager" even rebuked the consultant's girlfriend: they say why are you talking to her there, the act is,, everything,,, According to his behavior and attitude, it was obvious that I could now be sent,,,
After such an attitude and behavior of the seller to the buyer, I made an entry in the book of "Comments and suggestions". Of course, now these ill-fated shoes have become my last purchase at Kagi. Throwing your honestly earned money into the trash by buying low-quality goods and plus also facing the rudeness of sellers - there is no desire anymore.
I brought a low-quality product and wanted to get my money back, but I was faced with rudeness and violation of consumer rights.
The Kagi trading network, brazenly and with impunity violates the rights of the consumer, allows its employees, while at their workplace, outright rudeness with customers!
Appreciate your nerves, your time and money - avoid shopping in the Kagi chain of stores. Take care of yourself and avoid this chain of stores. It is necessary to keep away from unscrupulous sellers with low-quality goods.
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Любовь Марковская
Level 9 Local Expert
November 12, 2024
I like that there is a large assortment, but the quality is not always good, we bought winter boots for my husband and they lost their appearance after a season or 2, I bought myself 3 bags here and tears leatherette for the season
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Tatiana Ttomazel
Level 9 Local Expert
September 30, 2023
The store is good, in terms of prices and assortment. Yesterday I was there, I was choosing a gift, I didn't really like the seller's work, a young girl.
Hi everyone, I'm just in shock. How can you work like this...By the way, I'm also a salesman. Guys, yesterday I came back to kari * again, to change the product with a defect..Kitchen timer. 20 minutes to make out the application.
It's simple... Never buy a 3rd item from them as a gift. If the product is of poor quality, there will be a problem with a refund..Sellers are rude. They work slowly, as if on purpose. I'm wondering where the store manager is recruiting such workers*. This is something!
Have a great weekend to everyone 🤗
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Татьяна Б.
Level 5 Local Expert
November 10, 2024
It is very pleasant to visit the store, I like everything, I often buy goods on promotions
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Алексей Бобков
Level 11 Local Expert
November 8, 2024
Cheap Chinese shoes, but you can take them as a great help.
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High Tech
Level 10 Local Expert
November 16, 2023
In general, a good store. There are different shoes, both for a budget option and for a higher one. Some sneakers I've been wearing for more than 2 years, some are worn less. But in general, the price and quality are good.
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игорь бобров
Level 6 Local Expert
January 5
Great location, good seller. We made a good discount
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Makaron
Level 5 Local Expert
February 28
If you want to give 240 rubles for 3 months of socks, then go here) for that kind of money, the most terrible quality.
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виктория витовтова
Level 6 Local Expert
November 12, 2024
A good store, the prices are also reasonable.
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Sergey Kyklin
Level 9 Local Expert
April 22, 2023
The products in Belarus differ from those in Russia. The product is 1+1=3, also in all stores. Minus one Savings Account - thanks, the Russian one does not work in Belarus. I bought shoes and sandals for the summer, just poured in like slippers!!! Thanks!!
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Татьяна
Level 6 Local Expert
May 29, 2023
There is a choice. I want better quality for that kind of money.
It is sometimes difficult to find the right size, as there is sometimes confusion on the shelves.
The staff at the checkout is friendly and professional.
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Гость
Level 8 Local Expert
May 8, 2022
Shoes for any purse and for any quality. I can safely recommend the company Alessio nesca.I bought both boots and summer shoes . It wears great!
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Серега Ц
Level 6 Local Expert
August 28, 2022
Great selection, decent service!
It so happened that the child left a package with new things and receipts for them, it turned out to stop by only the next day, everything was saved, very nice)
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Максим Максим
Level 12 Local Expert
February 14, 2024
Good promotions with cheap clothes
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Maxim
Level 4 Local Expert
July 16, 2022
A great store. A wide selection. I bought shoes for a suit at a very good price.
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юлия местовская
Level 7 Local Expert
January 21, 2023
In this case, I have not seen such dust on goods on shoes and bags, not that in the store, but in general in my life
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Евгений
Level 15 Local Expert
June 6, 2022
Cheap shoes for 1 season, and they are worn normally and are not expensive-as they say, price / quality. I recommend.
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Александр Вэ
Level 5 Local Expert
November 22, 2022
Prices on price tags often do not correspond to the real value
Check the receipt carefully
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Юлия Иванова
Level 13 Local Expert
June 22, 2022
The store is good, the assortment is too. But the price is quality-the price does not meet the requirements
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lyubawa0788
Level 6 Local Expert
January 22, 2024
Small choice
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Кирилл Т.
Level 4 Local Expert
September 2, 2022
The boorish attitude of the consultants. Marriage is in shoes and they don't want to figure it out
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Сергей Баруцкий
Level 3 Local Expert
November 19, 2022
I advise you to be normal and not expensive
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Anonymous review
November 24, 2019
A good store, a large selection, pleasant prices, discounts and promotions.
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Wind•In•The•Back :
Level 6 Local Expert
December 9, 2020
There is not a large selection of men's sneakers, the price is tolerable...
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АНДРЕЙ СИВАКОВ
Level 6 Local Expert
December 2, 2019
Very good staff, friendly, high-quality things, and not expensive
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Vladimir Shutov
Level 13 Local Expert
December 15, 2020
A good range of shoes, but a little expensive.
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валентин Труханов
Level 15 Local Expert
May 21, 2020
a large store with a large selection of budget clothes
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Dominik Green
Level 4 Local Expert
April 17, 2020
High-quality shoes for an acceptable price plus constant promotions