Good and convenient location, parking, courteous staff, convenient work schedule. Always clean and tidy. Managers will always help and explain to each client.
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Илья Рыбьяков
Level 24 Local Expert
June 13
At the entrance, there is not just a boy who tells which button to press, but actually a consultant who will tell you which application to download. Do you have documents and a phone number so that a non-citizen of the Republic of Kazakhstan can open an account?
The account opening itself, along with the card issue, took 20 minutes.
This is a high level of service.
Mololtsy
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Sam
Level 14 Local Expert
June 20
I opened an account quickly. The girl who opened the account helped to sort out the nuances and told me about everything. The card could be instantly printed right at the bank branch. I've never seen anything like it anywhere. Top service 👍
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Rasl C.
Level 6 Local Expert
March 5
I faced an extremely unpleasant situation when I decided to transfer funds from my Uzbek Visa card to their Visa card. Since I am a client of this bank and fully trust its reputation, I was sure that the process of transferring funds would be quick and without any problems. However, when I received the amount on the new card, it was significantly lower than I expected.
After studying the issue, I found out that the bank converted my dollars not at the official exchange rate indicated on their website, but at some incomprehensible internal rate, which is obviously less profitable for customers. In addition, the cost of this operation turned out to be quite high, which was an unpleasant surprise for me.
I tried to contact the bank's support service to sort out this situation and return to me the difference between the expected and actually received amount. However, to my surprise, the support staff did not pay due attention to my problem and did not offer any specific solutions. Instead, they referred to some internal rules and instructions of the bank, which, in their opinion, exclude the possibility of an error on the part of the bank.
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Михаил
Level 2 Local Expert
May 24
A few days ago, I used the services of this bank. Immediately, without delay, the bank manager Ulken came up (sorry, I have a bad memory for names, maybe I made a mistake in the ending) and helped install the application on my phone. And you can get a card in 2 minutes. Service, at the highest level. Cop Rahmet.
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Staring cat
Level 4 Local Expert
December 18, 2023
"Kaspi Bank is an excellent bank with a favorable location at 156 Tole bi str., Almaty. I have contacted this bank several times and always received high-quality service. The bank's employees are always ready to help and answer all questions. Convenient banking services and a wide range of financial products make Kaspi Bank one of the best banks in Kazakhstan. I recommend this bank to anyone who is looking for a reliable financial institution in Almaty.
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Ирисай Логина
Level 10 Local Expert
April 8
I always go only to this department. Girls
The managers are always friendly. They try to
To help solve all the issues.
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Светлана У
Level 6 Local Expert
October 25, 2023
You always come in order, they always ask how they can help and direct you where you need to go. The only thing is that there are not enough queues of service personnel for some reason. Well, this is already the policy of the bank and their internal affairs. In general, I use the bank very often and I like that many issues are solved online, so there is no need to go to the bank often. Everything suits me. Today it is the best bank in the city. Let oakide stay for many years . thank you for your work!
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Дина Добровольская Добровольская
Level 6 Local Expert
January 11
A very convenient bank branch, they will always provide quick and professional advice. Convenient location. There are many terminals, which saves our time.
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Анна А.
Level 4 Local Expert
April 7
Convenient location. Nice staff. But, it's time to repair the steps on the way.
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Костян
Level 11 Local Expert
January 8
Clean, nice, helpful staff. The bank itself is excellent. I advise everyone to get a card there! You won't regret it. The location is convenient.
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ЮРИЙ Сербин
Level 11 Local Expert
March 24
Polite and helpful staff, everything is very prompt. Thanks!
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Anna Kharitonova
Level 11 Local Expert
January 26
A wonderful miracle after the Russian Agricultural Bank. Everything is fast and clear. Everyone knows their job, is responsive, attentive, professional. The card was issued in 3 minutes.
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Nazrin
Level 5 Local Expert
April 8
A good bank, the girls did everything they needed quickly and clearly!
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Светлана Щипачёва
Level 16 Local Expert
February 27
I like this department.When I go there, there are always not many clients and very competent, responsive managers
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Гульнура Ихамбаева
Level 9 Local Expert
July 13
They are located in a convenient location. There are all kinds of services, that ATM, that cash register. They do everything quickly and clearly. It's just Caspi. And he's the only one like that today - the best
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Елена У
Level 10 Local Expert
April 17, 2023
Меняла здесь карту Каспий Голд обслуживание было на высоте. Ни какой очереди , заняло времени буквально пять минут. Очень доброжелательный персонал,быстрый все сделали. Может быть мне просто повезло, а может там так всегда , время покажет.
3
Romi Schneider
Level 10 Local Expert
June 7
Fast service, polite and competent staff.
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Салтанат Кушкулова
Level 8 Local Expert
February 23, 2023
Обслуживание внимательно и быстрое. Зал просторный, после ремонта все современное и новое. Банкоматы и картоматы все в отличном состоянии. Каспий молодцы!!!
3
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Максим
Level 11 Local Expert
October 1, 2023
Fast and high-quality service. Everything is on the case, they immediately told us what steps to take to issue a card and how long it will take. Not deceived. There is a device that embasses the card on the spot
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Мария
Level 6 Local Expert
April 2
Fast service. Convenient location.
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Екатерина Мэлисовна
Level 4 Local Expert
August 23
They quickly solve all the problems . but there are not enough operators . You've been waiting a long time.
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Ксения Бегунова
Level 11 Local Expert
June 8, 2023
Удобное отделение банка с отзывчивыми менеджерами. Продуманный режим работы и много банкоматов, что очень помогает не создавать огромные очереди.
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Ира Масеева
Level 11 Local Expert
November 1, 2023
Very attentive staff, thank you so much for taking care of the client. The girl told everything in great detail and answered all the questions.
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Наталья Кудрявцева
Level 6 Local Expert
March 6
Large compartment
There are no long queues
There are many ATMs with access to them around the clock
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Kimxum
Level 2 Local Expert
December 21, 2023
When applying for a loan, the client fills out the questionnaire himself, Caspi Bank does not check, then completely outsiders get nervous because they cannot contact the debtor
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Галина Трунова
Level 8 Local Expert
July 22, 2023
Удобное расположение, просторное помещение,терминалы всегда доступны,грамотный персонал.
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Евгений К.
Level 16 Local Expert
July 8, 2023
Очень быстрый банк в обслуживании, оформить карту - 15 минут, именная карта печатается там же, в автомате. Приятно впечатлил сервис и клиентоориентированность. Также, удивило хорошее приложение для телефона. Из минусов - нет мультивалютных карт. Желаю банку правильного развития!
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М Якубов
Level 6 Local Expert
August 1
The Dilnaz employee is rude, shuts her mouth to clients, the discussion is bad 👎
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Оксана Лычагина
Level 7 Local Expert
April 9, 2023
Отличная оперативная работа. Девочки вообще на +10 . Сервис замечательный. Спасибо что быстро нам смогли помочь
3
Bilyal A
Level 7 Local Expert
May 15
5 stars for employees and I don't like Caspi himself
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MrJohn Smith
Level 9 Local Expert
March 17
It is convenient that near the house and you can always withdraw money almost without waiting in line
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Елена Л.
Level 6 Local Expert
December 28, 2023
Very high quality service. Everything is clear and fast.
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Лаура Токанова
Level 5 Local Expert
August 13, 2023
Несколько банкоматов, очередей практически не бывает. Помогает решить вопросы менеджер банка. Не так много посетителей.
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игорь богданов
Level 9 Local Expert
March 8, 2023
Удобно зделали работают вроде как без ввходных субота и воскрисение до 14.00 вроде банкоматы прием товара изготовка карты круглосутосно
3
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Артем С.
Level 16 Local Expert
July 2
An excellent modern bank
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С С
Level 6 Local Expert
June 3, 2023
Все четко и быстро, без очереди и толпы, вежливые менеджеры. Каспи банк молодец.
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Юлия
Level 13 Local Expert
January 25, 2023
Очень хорошее отделение. Приветливые сотрудники, все рассказали, быстро выпустили карту. Рекомендую!
1
1
Elizabeth 🍍
Level 4 Local Expert
December 7, 2022
Лучшее отделение банка, персонал очень вежливый, всё объясняют, спасибо огромное) Есть терминал для печати карты😊
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Паша Шерстюков
Level 18 Local Expert
July 22
Fast, clear and convenient
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res27
Level 19 Local Expert
November 11, 2023
Quickly issued. Consulted, helped in everything
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Alexander Kornishin
Level 9 Local Expert
April 15
Quickly, politely
There are no accounts in the currency
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Оксана Сизикова
Level 8 Local Expert
January 27
A good Caspi bank is convenient to deposit money on Caspi.
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Ерлан Доскемпиров
Level 3 Local Expert
October 25, 2023
Excellent service, very attentive staff
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Алматинка
Level 4 Local Expert
October 18, 2023
ATMs work well and the staff is polite as befits the Kazakh people.
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Денис Небольсин
Level 9 Local Expert
January 11
I did not use the services of the bank, only the post office. There are no queues, it pleases.
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Дима Маслаков
Level 20 Local Expert
August 8
Fast and convenient
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Не важно
Level 11 Local Expert
March 29
The card was quickly released
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Azamat Myrzaly
Level 11 Local Expert
August 15, 2023
Как онлайн банк, оч круто. А как филиал малоизвестно. Редко его посещаю)
1
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Людмила Койнова
Level 6 Local Expert
August 7, 2023
Удобное местонахождение, приветливые сотрудники. Выпуск карт, банкоматы