A great Bank with great employees!
We were greeted with a smile, all the questions were considered, prompted.
They actively participated in solving small hitches.
Thank you very much!
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Павел Твиттер
Level 20 Local Expert
May 11
In April 2024, one of the banks offered to open a bank card for non-residents of the Republic of Kazakhstan, but this was possible only if an advance payment of 30,000 tenge was made. In other banks, the offer was more attractive: the first year of service is free, and from the second year — 2000 tenge per year.
The bank staff provided me with all the necessary advice, and even managed to get a plastic card. However, difficulties arose during the registration process: the network to which the databases of non-residents of the Republic of Kazakhstan were supposed to be connected was no longer available. In addition, I found out that the bank has separate databases and applications for non-residents of the Republic of Kazakhstan, as evidenced by not very positive user reviews. As a result, despite initial successes, I was never able to complete the registration of a bank card.
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Лариса Белых
Level 4 Local Expert
February 2
Very good, competent customer service. Good location. One of the disadvantages is that the feedback from the bank is not well-established.