Kazakhtelecom
49 reviews
January 8
The service is excellent, Ainura Khanim works at table 7, she does everything well.,
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April 29, 2024
Terrible customer orientation! During lunch, more than half of the employees are absent from the workplace! They have a sooooo long lunch. People wait for 30-40 minutes while 1 out of 6 operators process the application. Where is the management looking?
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3
May 29, 2023
We have an idinet. It works well. We have been using it for 6 years. But why call 160 or 165 toll-free calls from a mobile phone? I don't need a landline phone. It would be nice if there would be free access to these calls 165 and 160
Wi-Fi did not work, I contacted via a Whatsapp messenger, the operator was so polite and fixed the problems on the Internet in a matter of minutes. Many thanks to the staff, in particular to Shirailima, for their help. You work mobile, always with you and we choose only you♡♡♡
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2
April 16, 2023
The Kazakhtelecom telocommunication company is a very highly developed telophone network. You can say a monopolist. The entire population is crawling for her services. It is very competitive, and many services are provided. My family uses Kazakhtelecom services; telephone, Internet, simplified cellular tariffs. The service is instantly and high-quality serviced. I'm only talking about a physical person...
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1
February 6, 2024
Good Internet, it happens to be dumb like everyone else's, but not critical.
The feedback is good.
In general, it's fine, but it can be better.
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December 12, 2024
There is no parking for cars.
They serve customers slowly.
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November 14, 2024
The tariff is super. You need to advertise from the hundreds of networks to show your tariff
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1
November 15, 2024
Courteous staff, keep track of feedback
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October 29, 2024
The most terrible organization.They don't want to work.they are rude
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1
October 19, 2023
I do not recommend Kazak Telecom at all, either for any questions. Divorce and only do what they want. I haven't used the Internet for 2 months, the router was in a box at all, and according to the program, it was as if I was sitting on the Internet with it yesterday. Moreover, the employees are stupid and rude
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3
May 21, 2023
The most complete Internet , the most miserable service and zero maintenance . They call every day in order to sell the Internet at a more expensive price, and when they hear a refusal and an offer to improve the one that is , they take and simply turn off the Internet . It is impossible to get through , they do not respond to complaints . In general , I conclude that they went to a high valley with their completed Internet in an embrace . Switch off!!!
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3
April 2, 2023
Kazakhtelecom thinks too highly of itself, the service is terrible, the Internet does not work, they only know how to suck money out of people, but for what? They also have a penalty fee, I paid for 3 years for the fact that their Internet is blunt for 12000 tenge per month.I wrote about the shutdown more than once, but, like I have a contract for 3 years, I counted the days before the shutdown, now I won't even go close to this street
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3
October 3, 2023
Kazakhtelecom's service is very disgusting, today I could not hear the operator's response for two hours,music is playing all the time,I ask the management to take action,
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3
February 12, 2023
I want to warn you about the payment. If a specialist comes and reveals the damage, i.e. the reason for the non-operation of the service inside the house / apartment, also in your devices (phone, modem, tel.socket, cable), then an invoice will be issued for the work done. The amount for the work performed will be included in the subscription fee. If the work to restore the service will be carried out outside, to the house/apartment, it will be free of charge.
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December 17, 2024
Everything is cool, but the speed is generally zero
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September 2, 2022
I submitted an application for switching opto-fiber Internet at 9.30am on 08/27/22. I called at 15.30pm that day, and introduced myself as the main one according to the conclusions. He specified the address and said that yes, you have a node near your private house, and there will be a connection after the holiday. The holiday has already ended for 3 days and I decided to call Ilham (the number does not answer), then I need to find out through the operator. The operator tells me that your application was rejected as early as 08/29/12 for technical reasons. I have not received any SMS or calls from telecom.
I have a question for the management of Kazaktelecom - when will you start working properly? After all, we pay you money on time! So work with the same DEDICATION!
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3
March 2
The best company 🌷
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February 23, 2024
I have not been able to connect cable Internet for two years, Kazakhtelecom has a "0" rating, service is also zero.
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July 27, 2024
It's a long time to wait in line. The Internet is expensive. I do not advise you to connect
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May 5, 2022
Dear kotaktelecom employees, finally fix my Internet. It's trash. thanks for the stable 50 kb, legends, thanks for the action, because the main thing is stability.
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4
May 15, 2021
Very poor organization of staff work. On Saturday, there were two managers for the whole hall. Then she went to the bathroom alone. They work reluctantly, as in Soviet times, when they were monopolists. But now is a different time - subscribers are leaving, refusing services. What the management thinks is not clear...
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9
August 25, 2021
The service is long, I turned to the boss and immediately solved our question. Thank him very much, otherwise you would have to come back with two kids in 2 weeks. And so the issue is resolved, wonderful.
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3
April 16, 2024
Well, very bad
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2
July 2, 2023
You wait a long time for the queue and the girl is rude to the reception
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2
September 29, 2020
All operators work on ota...These are irresponsible people. Installation workers are generally irresponsible people who do not want to work and are negligent about their work. They have been dragging with the installation of the Internet for 2 months now. They always have reasons that they are busy and have no time. All staff should be fired and replaced with those who want to work. And to dismiss darmaedov from telecom.
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12
August 4, 2023
Slow maintenance.
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1
November 11, 2021
Immediately be patient, slow-moving operators are stupid and you need at least 1 hour of time to kill there in the queue
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3
March 2, 2023
The TV is working, thank you
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1
November 24, 2021
Recently, the Internet has been disgusting, the speed is terrible (and you can't get through to the operator as usual((((
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4
August 10, 2021
They let customers go for a long time. In general, I don't care about it, I've been waiting in line for 40 minutes. Where are the Kazakhtelecom bosses looking?
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3
August 29, 2020
They work so-so, I wanted to install a WıFı, but they told me to put 3 pillars of 27000 tenge each. Such a
person does not work for them competent.
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6
June 11, 2019
people who, I don't understand anything, or pretend to, to put it mildly, don't give a damn about your problem, if you gave them more of your money, instead of helping the user, they suggest buying all sorts of stuff from vacuum cleaners to strollers!
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8
February 16, 2022
They connected TV to a cell phone without consent
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2
January 19, 2020
The quality of service is much better now than it was before. The operators are friendly, that's how it should be!
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1
5
January 16, 2020
The work is very bad.. There are very few operators in the hall and they are sitting. The room is full of people. I took the number 12:30 and got to the operator at 16:00.
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6
1
March 5, 2020
Yes , she was here . I often go to the main building of Kazakhtelecom JSC in Shymkent, on Kazybek bi street 49.
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1
1
January 11, 2020
I personally liked it, you can always get comprehensive information.
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1
5
July 27, 2021
Super-long queue waiting!
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1
December 8, 2019
5 because it is our Kazakhstani company. Our companies must always be on top!
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2
10
August 11, 2020
It's time to level up the old one and build something new
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1
November 29, 2019
Competent staff,fast service
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8
April 17, 2020
The service leaves much to be desired
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6
1
February 19, 2020
It is possible and necessary to make it better
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4
November 29, 2019
As always, they have terribly long queues
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5
2
October 24, 2019
High-level service
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2
7
October 26, 2019
A very honest organization
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6
December 29, 2019
The most terrible place!
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5
November 19, 2019
A good place
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4
September 18, 2019
Availability
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6