Kazpost

4.7

403 ratings

Rate this place

Баян Бабаева

Level 2 Local Expert

I picked up the parcel in early July, despite the small queue, they served promptly, the staff know their job, are attentive to visitors, and a self-service vending machine is installed for coffee lovers.

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Leila Ye

Level 2 Local Expert

Order and professional service.

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Валентина Валентина

Level 7 Local Expert

Good Kazmail. The service is fast and polite. There is a large department for the delivery of parcels from abroad.

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Асель

Level 8 Local Expert

I don't know why they write badly about this department. I come here for the second time and I like everything. Nice cashiers Saule and Jauhar. I remembered their names because I had read some not very good comments in 2gis. I don't agree at all! They are sweet and smiling, and ready to help if help is needed.

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Иван Бегунов

Level 9 Local Expert

It's a very convenient office, and most importantly, it's close to work. Sometimes there are a lot of queues, the bench is broken, there are no pens for filling envelopes (they are always being stolen, as if we have a problem with pens)

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Айнди Айдаев

Level 12 Local Expert

A good nook for Kazpost,there are Parking spaces,always a friendly staff who will prompt you and help you solve any questions that arise..It is always clean and not crowded.Convenient location.

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Анатолий Нуякшев

Level 9 Local Expert

The girls work well, are always friendly, and will help you find the parcel, but there is one thing I came across, ordered home delivery, did not receive as promised, postponed to next week, now we need to somehow return the money, if urgently it is better not to make an application, pick it up ourselves

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Alexey K

Level 15 Local Expert

Updated Kazpost point. A dynamic state-owned company, however, it is actively developing, trying to provide the best quality services in terms of depth and versatility. At the same time, it is sometimes difficult for them to work with the legacy.

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Шегай Роберт

Level 3 Local Expert

The parcel from the THEME was not delivered to the address, they called and said that they would be picked up from Kazpost on Utepova 2. Mess. I won't order any more.It sucks, there are a lot of people in line. Everyone comes in randomly. They can steal it like that .

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Иванов Вася

Level 8 Local Expert

The quality of service is quite acceptable. It seems to be clean. There are few queues. I often use the postmarket, rarely there is a parcel not in the specified box. The Internet doesn't catch much

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Oleg Zimin

Level 12 Local Expert

The big disadvantage of post offices is that, apparently, from the point of view of economy, they have removed phones for feedback. Not everyone has the Internet to find answers related to postal services in any application. And the general call centers are often clogged and it is very difficult to get through. The staff, as usual, is quite qualified and polite. The overall score is 4.5 out of 5.

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Сауле

Level 12 Local Expert

I regularly go to Kazpost for my parcels from AliExpress from China. A notification about the receipt of a parcel arrives on the phone and I go to Kazpost. Once the parcel was in the mail for more than 45 days and it was sent back to China. The service is slow. Every time there is a queue of 3-4 people to pick up the parcel. A lot of Almaty residents probably receive their parcels through Kazpost. The staff is polite. The location is convenient, not far from my house and the room is clean, bright, spacious

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Мадмуазель

Level 7 Local Expert

They serve for a very long time and there is often a crowd, otherwise everything is normal. It is a pity that the post office, which was closer to home, was closed. It takes about 30 minutes to get to this one on foot and it is the nearest one.

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Альбина

Level 14 Local Expert

Everything is convenient, the Internet has started to catch in this area and there are no more problems with showing documents through it. They work quickly without queues

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Stanislavkir64

Level 10 Local Expert

I go to receive parcels from Aliexpress. There is usually no queue. Everything goes fast. The day off is Sunday. The staff is normal, there are no complaints about them.

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Геннадий Максименко

Level 6 Local Expert

Parcel delivery department. She's a very responsible employee there. He will always look into the problem carefully and will definitely solve it. Rahmet to her

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Кундуз Керменбаева

Level 4 Local Expert

The team works well, they are distinguished by professionalism, correctness, friendliness, politeness.

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Кристина С

Level 5 Local Expert

The Gauhar Manager The feeling that personal dislike for half of the clients Obviously, it does everything in a specially slow-motion mode. There is no worse service

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Геннадий Цой

Level 6 Local Expert

I am going from the central part of the city to this particular department if I need to send a parcel or parcel. The service is excellent. All great fellows. Everything is fast, without long queues, without red tape during registration. Thanks to the staff for their work and the responsive visitors.

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Антон Д.

Level 14 Local Expert

I am pleasantly surprised. It's clean, the staff prompts and helps. I have never encountered such a format before, when the racks are placed in the hall and the customers themselves are looking for their package and an employee checks the Qr-cod at the exit. It's a cool idea, because it helps to avoid queues.

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Svetlana Remele

Level 7 Local Expert

I sent the package, everything went great! Quickly!Thanks To the girls!

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Юрий Сундуков

Level 13 Local Expert

Sometimes packages are confused, but it's very good, the staff is responsive and helps.

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Алексей Кирпичев

Level 14 Local Expert

The service is disgusting, the staff are rude.They serve you as if they're doing you a favor.

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Елена Лазарева

Level 12 Local Expert

A good department, polite staff, everything is conveniently sorted, there have never been any substitutions

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D-overman

Level 23 Local Expert

Like all post offices, little changes here, then the electron queue does not work, then the staff cannot accept everyone. And the disputes of pensioners, who is behind whom, are especially pleasing. As a result, the service does not improve from changing the signage

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Aigulya Ibrayeva

Level 7 Local Expert

The bottom! As usual, nothing has been working since morning. The poor scanner is banging and throwing things SO hard that it's no wonder it's hanging.

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рустам мухамедов

Level 3 Local Expert

The employees of the post office were very attentive to my search for the parcel. As a result, Gauhar's specialist promptly found my parcel! Thank you very much! Happy New Year to all of you! Be healthy!

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Татьяна Пискунова

Level 6 Local Expert

The staff is good , the girls know their business, they don 't be rude , they explain everything clearly and clearly, but there are shots in the form of visitors Well, you'll find this circus everywhere. I often go to this email.

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Bekzat D.

Level 4 Local Expert

There were no problems with either sending or receiving parcels. But only one window works, so you have to sit and wait.

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Евгений Николаев

Level 5 Local Expert

The post office is no longer open at 15:00. And from 9 to 13, the queue is such that you can sit out all this time and still not get in. I came here twice in a whole day, spent time, money, nerves, but I couldn't send an ordinary letter for 100 tenge. I DO NOT RECOMMEND IT!!!

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Asset Marin

Level 21 Local Expert

One of the most adequate branches of the city. Yes, they do not work as fast as we would like, but they do not break and are not rude.

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Алексей Шалфеев

Level 11 Local Expert

The staff of this department rejected my request with all their might to resend my parcel to the post office I needed, so by mistake, for some reason the parcel was brought here. After a long phone argument, I had to drive across town to them. Not competent employees. But I want to note that my parcel has already been postponed for resending, although they told me on the phone to come to them, so if I was late for a while, I would have to ride even more

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Сергей Руденко

Level 7 Local Expert

Like many branches of Kazpost, it is absolutely a dead point. The speed of work and customer focus are at zero. The only advantage is that due to the location there are not so many people in it.

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Бахыт Умбеталиев

Level 7 Local Expert

Eternal queues, the absence of an electronic queue, very slow girls at the cash desks, and who simply could not accept payment, since they were taught only to work with parcels.

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полина оболочкова

Level 3 Local Expert

The place on the map is not written correctly on their website, and my parcel arrived in another mail, and I only found out about it after my colleague didn't want to tell me after the fifth time.

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Галиночка Жаркова

Level 2 Local Expert

Excellent service, special attention to the parcel delivery staff! Calmness and kindness!

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Ru By

Level 8 Local Expert

In general, a normal department. Some of the staff are very friendly and help to find parcels.

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Ермек Омаров

Level 2 Local Expert

I couldn't pick up the parcel because their system application is not working correctly, I lost 3 days because there were holidays.

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Ольга Мешкова

Level 7 Local Expert

I recently sent a notification letter from this branch. The queue is large, as in all other departments. And as usual in such cases, only one window was working...

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Аманжол Б.

Level 5 Local Expert

It says it's open, but it's actually closed! Let them set the right schedule!

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Айнди А.

Level 9 Local Expert

Convenient location, friendly staff, you can quickly resolve the issue with which you came to the post office

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Кирилл Шин

Level 5 Local Expert

I was sending a letter. The payment was made, the stamps were pasted, the letter was sent. As a result, we lost him. A month has passed, he has not been found. I'm afraid to imagine what they do with parcels there..

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Светлана Чалова

Level 10 Local Expert

I use the services of Kazpost, everything is fine. Sometimes, they only serve slowly, but this is because of the systemic de-energization, the speed is small, you need to earn a lot. Note to system administrators. Thank you

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Эльдар С.

Level 13 Local Expert

Everything is at the highest level. Very polite staff.

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Нурадиль Пернебеков

Level 8 Local Expert

Friendly and friendly staff, always clean, all standards of demand are observed, professionals in their field.

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Ольга

Level 5 Local Expert

Everything is good, fast, professional

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Хусниддин

Level 8 Local Expert

The work with the population is at a very poor level! You call them about some issue, they don't pick up the phone at all. If a parcel, parcel or registered letter has arrived, they will not notify you. And they don't call or answer the phone themselves...

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Даулет Сергали

Level 3 Local Expert

We were well served, everything was very fast

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Геннадий Максименко

Level 7 Local Expert

Express delivery works well. I went in, I got it, I went out. But it is inconvenient to look for your product in a common tray. There's nowhere to put what's not yours.

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Гульфира Серикбаева

Level 4 Local Expert

The staff is good, the service is professional, but the waiting time is depressing, there are very few employees. And the Internet is always chasing. As it is, everything is fine.

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Kazpost

135 reviews