Nice staff. We went in 10 minutes before closing, we didn't have time earlier, the staff took their time, calmly handed out the parcel. Thanks! However, the parking is lame, there is almost nowhere to get up, all the time is occupied.

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Eric Anang

Level 10 Local Expert

The work of the shipping department is disgusting. I logged in on 01/28/2025 at 9:45 a.m. Out of 3 windows, only one employee was working. There was a queue of at least 8 people. I stood for about half an hour, during which only 2 people passed and left, because I had to go to work. I returned at 13:00. This time there were 2 female employees, one of whom left for lunch about half an hour after I arrived. The queue was for 5 people in front of me. As a result, I waited for 50 minutes, after which I was told that the equipment was not being sent abroad. I've never had a more terrible email experience. The employee who told me that the equipment was not accepted was at least polite, so one star is deserved at least for this.

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Гулия Есбосынова

Level 7 Local Expert

Terrible service. All the sleeping queens are sitting . With such an attitude towards people, kaz Mail will never become a customer-oriented company. They came with a one-year-old child, I made a remark that one window was working, and the rest were wandering around the office, so they served us with a snail's pace for me. It is a pity that there is no hotline and no one from the company immediately responds.With such a staff, the company does not have a great Future.

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49 reviews