Kazpost

4.8

559 ratings

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Гульмира Галимова

Level 6 Local Expert

This post office has a separate room for delivering parcels, it is spacious, it is convenient to wait in line, they give out parcels from the application, I know the topic for sure, and it seems from others too. The service is normal, you can even say fast, the girls are quiet, calm, at least they gave me polite ones. The location is convenient for those who drive, you can drive up from either side. From 13:00 exactly they do not accept lunch.

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Henk Mudi

Level 9 Local Expert

The post office is quite normal, but please tell me why this office has been missing boxes for sending parcels for a week, according to my data, there are a lot of box sizes and in fact there should be enough of them at the post office, what do we have? One box for the entire department ..... The staff tell me we can't send it without a box, but that's not true either. What's the outcome? This post office is stupidly losing customers due to the lack of basic items in the post office, and yes, I know that you probably sold out all the boxes and didn't have time to get them out of the warehouse or make a request for new boxes, but there haven't been any boxes for more than a week? You probably think okay, the boxes are bullshit, but maybe for you it's bullshit. For me, no, the box is a guarantee that the product will be at least a little protected and airtight. And don't forget about the small business that works with the post office every day and sends its goods all over the KZ, and now it needs to look for these boxes in the city itself?

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Aigerim zahanova

Level 3 Local Expert

I contacted the post office for help. my money was gone from my card, or rather it was used to buy something that I have unprecedented taste in.And I contacted Kazpost because I had a card for pasobia. And she asked me to get my bank statement.The girl said that it was necessary to send a request to Pavlodar.And I waited for half an hour for this reply to be sent.And while I was waiting through the Kazpost application, I took this bill statement from my hundred in two minutes.The managers didn't know about it, or if they made me wait on purpose, I didn't understand.You could have immediately said take it through the mobile app.

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Светлана Карпова

Level 5 Local Expert

The service is good, the parcel was received from the online store, and they opened it. There is not enough that was written out. The supplier did not put it in. The bad thing is that it cannot be sent. They do not take it in the mail, but they called several times a day to pick it up from the post office

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Марина Б

Level 6 Local Expert

The staff is helpful and patient. They serve pensioners well. The only inconvenience is that they accept money, iopoata, transfers either by card or cash, there is no QR code, and this is more convenient and practical

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Abba

Level 7 Local Expert

The parcel supermarket system itself has been removed. If earlier it was possible to get a coupon with information in which cell the parcel was, go pick it up without problems and there were fewer queues. Now, you need to spend enough time to stand in line (Due to the fact that this is the central office and there will probably be a couple of people picking up parcels). There were no problems with the staff. Upsetting is the working time until 18:00 pm, which is quite a bit. But these are questions for the main branch.

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Aidana K

Level 8 Local Expert

The boss is a beauty, solves problems quickly, the girls are smart, thank you for your work, which is appreciated for pennies, there are no complaints

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Sabinkaa31

Level 6 Local Expert

I always pick up parcels from Aliexpress and online stores here. Previously, you could go in and pick up the parcel yourself, but they were stolen, so now only employees give out parcels, and because of this, there are long queues, in different ways, then few, then many people.

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Татьяна Недилько

Level 3 Local Expert

The waiting time is 0. The parcels are normal. Service without comments. In general, I am satisfied

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Вячеслав Б.

Level 3 Local Expert

The service is good, only the work schedule of the parcel delivery department on weekdays until 18:00. I don't have time to get home from work, I have to wait for Saturday

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оксана кокарева

Level 9 Local Expert

There are always no employees.There is no one to serve.If you come in, you wait at least 40 minutes.And if they give you a pension, then you can come the next day, maybe after 2

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Ас Ас

Level 9 Local Expert

There are no repairs, and public services are very poor. The manager or director does not understand how to improve the quality.

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Blktop Pan ,

Level 10 Local Expert

I would like to remind the managers that this is the only normal department.They are working fine, so far there are no complaints.The rest needs repairs.Especially the sixth squad.Try to make sure that it hasn't been repaired for more than a quarter of a century.

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Анна Алтынбаева

Level 7 Local Expert

In order to send a letter, you need to wait a long time. And it didn't feel comfortable with the parcels either. If earlier it was possible to go in and find your parcel, you will be served quickly. Now you're standing and waiting for the staff to find your package by themselves. And everyone is waiting, as they are looking for parcels in turn. Usually one girl or two. You stand and wait.

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Надежда Вирясова

Level 3 Local Expert

I can say the best post office in our city. Good work and customer service, delivery on time and without delay.It is very convenient that notifications via SMS and telegram bot.

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Алексей Скучаев

Level 9 Local Expert

The mail is good. The staff is very polite and nice. It wouldn't hurt to make repairs.

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Амир Валеев

Level 8 Local Expert

I only use the parcel supermarket. Convenient, fast

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Александр Набиуллин

Level 8 Local Expert

It's like I got into the last century))) there is a live queue and only 2 windows are working. As a result, it took 2 hours to send 1 email

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Индира Мухаметжанова

Level 8 Local Expert

It's time to make postomats, there are a lot of people and she's the only one who gives out, it's a long wait

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Айгерим

Level 6 Local Expert

The renovation of this building has passed by. I walked in as if I had fallen into Soviet times 😁 And the staff is good

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Алексей

Level 18 Local Expert

It used to be better when you could pick up the parcel yourself, and now you have to wait for it to be issued (it's clear that people get tired, but you can put another employee)

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татьяна м.

Level 5 Local Expert

Why don't they write lunch time, the schedule shows the working time without lunch, but in fact from 13.00 to 14.00 lunch. People are not aware that it is lunchtime and go to receive their parcels. With this attitude, maybe kaz mail is not needed. What kind of leader is such and subordinates. We rent chairs at our expense, then we buy cars for millions

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Валя А

Level 10 Local Expert

Dirty, uncomfortable. There is no phone. To find out something, you need to go to the post office. It's not like the level of the 20th century, it's the 19th century.

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Oleg A.

Level 2 Local Expert

Yesterday I came from work to pick up the parcel, the time was 17:37, the watchman did not let me in, it was the watchman, not the guard.I told a lot of people, before the New Year, so it's clear that there will be a lot of people, put the third cashier temporarily, at half the rate.Everything is paid for, but I couldn't pick it up, I'll go today, which will surprise me.

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Anonymous review

They often do not answer the phone, sometimes they say incorrect information on the phone. There were cases when they were closed without warning or posting announcements about the reduced regime!

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Альбина Ибраева

Level 10 Local Expert

The service is terrible, two people at the checkout, a lot of people do not have time, do they really put more windows

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Улжан Тажимахан

Level 6 Local Expert

Providing fast and convenient, high-quality service

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Алексей С.

Level 3 Local Expert

I will no longer use the services of kaz mail. The delivery is long, and it takes several days to ship at each sorting center.

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Anonymous review

Hello! Very responsive employees of the company, fast service.! And special thanks to the entire staff of department 6!!!

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Евгений ***

Level 8 Local Expert

Poor girls at the parcel delivery desk, there is no time to even go out, there is a large influx of people. There are few of them. Well done.

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Куаныш Токтарбаев

Level 4 Local Expert

Good service. Friendly staff.

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ANDR 7.

Level 2 Local Expert

It is impossible to get through .The phones are not answering.The parcel arrived at Sheshembekov15 a week ago and silence.It is impossible to get information because they do not take phones.

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Ольга Ст

Level 8 Local Expert

The staff is friendly, but the service is long. There is no electronic queue. There is also a parcel supermarket in this post office, convenient and fast

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самат атыгаев

Level 3 Local Expert

The post office works promptly. The parcels work perfectly

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Елена Феникс

Level 4 Local Expert

Thank you very much, quickly and politely!👍

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Евгений

Level 14 Local Expert

Always queuing and unhappy employees

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Артём

Level 10 Local Expert

Good mail, a great place when a long-awaited product ordered on the Internet arrives there !!! You're running straight there))))

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Анастасия

Level 5 Local Expert

The girls are well done, nimble

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Дмитрий Ярышев

Level 8 Local Expert

Self-service was closed when receiving parcels from China, now it's the turn

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Куралсын Джалгасбаев

Level 8 Local Expert

friendly staff, fast service, cleanliness and order

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Иван Грушин

Level 9 Local Expert

The central kazpost of Ekibastuz. A live queue. There is a place to sit.

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Анита Лесневская

Level 2 Local Expert

A completely inconvenient work schedule. It works until 18. Saturday is a day off. I work on weekdays, it is impossible to get to the post office. We need to ask for time off. As always, all the "amenities" for the people.

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Карина Г.

Level 9 Local Expert

The workplaces are ergonomically arranged, all departments are constantly working. Good service.

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Людмила Алмазова

Level 10 Local Expert

Polite staff. They serve you quickly.

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Di Va

Level 10 Local Expert

There are always not enough employees...And it's sad.

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Азат Жуманов

Level 11 Local Expert

Everything is delivered safely, as well as a note, when I was there the last time I saw the scandal of the customer and the employee

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Кристина

Level 3 Local Expert

They serve very slowly, like a window, 1-2 cashiers serve a lot

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natalya galutva

Level 7 Local Expert

This is our branch at the address, friendly staff, good service

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Поляков Денис

Level 13 Local Expert

It's bad that the independent selection of parcels was removed. It was much faster. It's not convenient right now. And the terminal is not working in the evening))))

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Дмитрий Стародубец

Level 3 Local Expert

There is no repair.I am ashamed of our authorities.the stateeducational institutions

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Kazpost

108 reviews